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The Fulfillment Planning team builds the intelligence that powers DoorDash's logistics network. We optimize how deliveries are planned and executed across the full delivery lifecycle, improving customer experience, merchant outcomes, Dasher efficiency, and DoorDash profitability. Our mission is to improve fulfillment quality while reducing fulfillment cost. We do this by applying machine learning, optimization, and systems engineering to the core decisions behind assignment, routing, batching, timing, and fulfillment estimation. The team works on some of DoorDash's most important logistics systems, including: The core assignment engine that matches deliveries with Dashers in real time; Real-time ETA and fulfillment estimation systems for consumers, Dashers, and merchants across diverse geographies and all business lines; Assignment and planning algorithms for specialized delivery types, including grocery, retail, parcel, and catering; ML models and optimization algorithms that shape demand, improve service quality, and reduce cost; Tier-0 logistics services that require high reliability, low latency, and strong operational discipline. The team also builds reusable ML systems and modeling patterns that scale across DoorDash's logistics ecosystem. This role will help define the technical direction and best practices for logistics ML at DoorDash.
Job Responsibility
Own and build foundational ML systems that directly impact delivery quality, cost, and overall logistics efficiency across DoorDash
Work on challenging, real-world machine learning problems, including real-time assignment, routing, and fulfillment estimation
Lead 0→1 ML initiatives, defining how machine learning and optimization are applied across fulfillment products
Influence architecture, strategy, and execution for a Tier-0 service critical to DoorDash's logistics platform
Collaborate closely with Product, Data Science, and Platform Engineering in a highly cross-functional environment
Establish best practices for model development, deployment, monitoring, retraining, and governance
Define and lead DoorDash's cutting-edge AI vision for logistics: an LLM-inspired foundation model for intelligence across logistics
Mentor other engineers and raise the technical bar for logistics ML across the organization
Requirements
8+ years of industry experience building and deploying production-scale machine learning systems
Strong machine learning fundamentals and know how to apply them to large-scale production systems
Fluent in Python
Hands-on experience with modern ML frameworks, especially deep learning frameworks
Designed, launched, and operated mission-critical ML models or systems in production, including monitoring, retraining, reliability, and governance
Can lead complex technical projects end to end and influence stakeholders across multiple teams or organizations
Communicates clearly with both technical and non-technical audiences
Comfortable operating in ambiguous problem spaces and turning 0→1 ideas into production systems
Has built or shipped large-scale ML models for recommendation, ads, marketplace, logistics, or other domains
Experience with knowledge distillation from large teacher models into efficient production models
What we offer
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)