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Staff Machine Learning Engineer - Data Intelligence

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Culture Amp

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Location:
Australia , Sydney

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We're building the platform that makes AI possible across Culture Amp. This is a Staff-level role in our AI Platform team, responsible for the infrastructure, governance, and tooling that enables product teams to ship AI-powered features safely and at scale. You'll own the systems that sit between our product teams and the AI capabilities they need: LLM gateways, vector storage, retrieval infrastructure, and the guardrails that keep it all compliant and cost-effective.

Job Responsibility:

  • Designing and operating the platform services that power AI features across Culture Amp, including inference pipelines, embedding storage, and retrieval systems
  • Building a scalable approach to vector search across diverse categories of unstructured data (survey responses, performance feedback, company documents)
  • Driving MLOps and LLMOps practices across the organisation, including observability, cost management, and reliability
  • Ensuring AI is used responsibly: implementing guardrails, security controls, and data compliance measures
  • Partnering with data scientists on the team to productionise models and evaluate new AI capabilities

Requirements:

  • Strong platform engineering fundamentals, with experience building and operating services that other teams depend on
  • Expertise in Python and experience with ML tooling and infrastructure
  • Deep experience with large-scale data systems (streaming, batch processing, data lakes)
  • Proven experience with ML infrastructure: model serving, vector databases, embedding pipelines
  • Strong understanding of cloud platforms (AWS preferred) and backend architecture
  • Experience building and optimising RAG and retrieval systems
  • The communication skills to work across teams and influence technical direction beyond your own team
What we offer:
  • Employee Share Options Program
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support
  • Monthly Camper Life Allowance
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses
  • Extended year-end breaks
  • Excellent parental leave and in work support program available from day 1
  • 5 Social Impact Days a year
  • MacBooks for you to do your best & a work from home office budget
  • Medical insurance coverage for you and your family (Available for US & UK only)

Additional Information:

Job Posted:
February 17, 2026

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