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As Staff House P&C Coordinator, you will be responsible for the efficient management and coordination of staff accommodation, ensuring a comfortable, safe, and well-organized living environment for the team. Reporting to the Director of People & Culture, you will oversee all operational and administrative aspects related to staff housing, including room allocation, onboarding and offboarding processes, accommodation standards, and relationships with external providers and landlords. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities within a fast-paced hospitality environment while ensuring a positive employee experience.
Job Responsibility
Manage the allocation of staff housing units in collaboration with the Division Heads
Coordinate accommodation check-in and check-out procedures for employees
Maintain accurate housing records, occupancy tracking, inventories, and related documentation
Monitor housing availability and optimize occupancy levels based on operational needs
Ensure staff accommodation meets company standards for cleanliness, safety, and maintenance
Conduct regular inspections of staff housing units with security
Act as the main point of contact for accommodation-related requests and employee queries
Support employees with housing procedures, policies, and guidelines
Address and resolve accommodation-related issues promptly and professionally
Foster a positive and respectful living environment within staff accommodations
Liaise with external providers, landlords, maintenance, cleaning companies, and vendors
Coordinate routine maintenance and repairs when needed
Monitor compliance with housing policies and company procedures
Ensure proper documentation and filing of contracts, agreements, and housing records
Support budgeting and cost control related to staff accommodation
Perform administrative duties to support the People & Culture Division, including documentation, filing, correspondence, and maintaining employee records
Coordinate onboarding and offboarding processes, ensuring a smooth and consistent employee experience
Maintain and update HR systems, employee data, and reporting tools
Monitor key HR deadlines such as contracts, probation periods, and mandatory training
Assist in the coordination of training sessions, employee engagement initiatives, and internal events
Act as a point of contact for employee queries, ensuring timely and professional support
Prepare reports and supporting the People & Culture team
Facilitate smooth communication between departments on HR-related matters
Requirements
Previous experience in accommodation management, HR coordination, administration, or hospitality operations, ideally within luxury hospitality environments it’s an advantage
Strong organizational skills, accuracy, and attention to detail
Excellent communication and interpersonal skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Proactive mindset with strong problem-solving abilities
Good knowledge of MS Office, Outlook, and administrative systems
Basic understanding of health & safety standards is a plus