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Staff Fleet Operations Robot Captain, Atlas

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Boston Dynamics

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Location:
United States , Waltham

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

116000.00 - 160000.00 USD / Year
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Job Description:

The Fleet Operations Robot Captain is the mission lead for robot health, uptime, and utilization. This role acts as the primary technical bridge between Research Scientists, Software Developers, Operations and Hardware SMEs to ensure the humanoid fleet remains "mission-ready." The Captain is responsible for leveraging real-time monitoring tools to oversee fleet status, performing high-level technical triage to localize system failures, and manage the experimental pipeline to maximize hardware throughput. This role requires a unique blend of systems engineering knowledge, diagnostic intuition, problem solving ability, and the organizational discipline to manage complex, competing priorities in a fast-paced R&D environment.

Job Responsibility:

  • Act as the first responder for robot hardware and software issues, performing system-level triage to localize failures and determine appropriate escalation paths
  • Analyze logs, telemetry, and system behavior to narrow issues to specific subsystems or components
  • Create high-quality issue reports and tickets that enable subject-matter experts to root cause problems efficiently
  • Identify and escalate fleet-level blockers or safety risks that impact robot availability or operational continuity
  • Maintain the real-time health, configuration, and connectivity of all robots in the fleet
  • Distinguish between hardware availability and software-induced downtime to ensure accurate reporting and planning
  • Ensure fleet status, availability, and constraints are clearly communicated to stakeholders to avoid conflicts or idle time
  • Own and prioritize the daily experiment and test queue to maximize robot utilization during core operating hours
  • Balance risk by sequencing experiments appropriately, enabling progress while minimizing extended downtime
  • Provide clear visibility into what is running now, what is next, and expected completion timelines for all active users
  • Serve as the primary interface to repair and maintenance teams when hardware intervention is required
  • Track repair progress and validate robot readiness before returning systems to active use
  • Coordinate software updates and system configuration changes to ensure robots are operating on approved, stable builds
  • Execute standardized startup, shutdown, and handoff procedures to ensure continuity across shifts

Requirements:

  • Bachelor’s degree in Robotics, Computer Science, Electrical Engineering, or a related technical field preferred
  • 5 years of experience in robotics operations, systems engineering, or a highly technical site reliability role
  • Proven track record of troubleshooting complex electromechanical systems
  • Experience in a high-intensity R&D environment where hardware availability is a critical path to project success
  • Strong understanding of robotics systems, including software stacks, controls, networking, and hardware interfaces
  • Proficiency in reading and interpreting Real-Time (RT) code, Linux system logs, and networking telemetry to troubleshoot controls
  • Experience with issue tracking, work management systems, such as JIRA, and data-driven monitoring tools/dashboards such as Tableau
  • Ability to stay calm and organized while managing multiple high-priority streams of work
  • Strong understanding of safety best practices in high-energy or mobile robotics environments
What we offer:
  • medical
  • dental
  • vision
  • 401(k)
  • paid time off
  • annual bonus structure

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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