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The Staff Field Application Engineer serves as the senior technical authority for Boston Dynamics’ Certified Integrator initiative. This role ensures that regional integration partners consistently deliver high-quality integrations, acting as the escalation point for complex technical issues and driving continuous improvements to both products and programs. The Staff FAE combines deep robotics expertise with strong communication and partner management skills, enabling Boston Dynamics to scale robotic solutions globally through a trusted ecosystem of certified partners.
Job Responsibility:
Serve as the regional subject matter expert on integrations, enabling partners to deliver deployments to BD standards
Manage portfolio-level partner engagement, ensuring multiple integration projects across different customers meet BD standards for quality, reliability, and ROI
Lead the resolution of complex escalations, performing advanced troubleshooting, root cause analysis, and collaborating with engineering for systemic fixes
Develop and prototype integration solutions using BD APIs/SDKs, creating tools and workflows to support partner-led projects
Oversee partner technical certifications, audit integration designs and deliverables, and enforce best practices
Deliver advanced technical training to partner engineers and project managers
ensure readiness for product updates, new features, and Inspector releases
Act as a regional liaison for partner and customer feedback, translating operational insights into actionable input for product and CI program teams
Collaborate with the Program Manager to align program requirements, partner capabilities, and product evolution
Lead technical go-to-market pilots in-region, managing partner field validation of new technologies, and supporting sales
Mentor FAEs and partner engineers to promote consistency, quality, and efficiency across integrations
Drive process improvements in partner enablement, certification, and technical standards to scale CI program impact globally.
Requirements:
Master’s in Computer Science, Robotics, or related field
or equivalent industry experience
5+ years in robotics, automation, or systems integration (3+ with a Master’s)
Prior Field Applications Engineering or Solution Architecture strongly preferred
Expertise in robotics integration (hardware, networking, software, and payloads)
Proven ability to lead complex, multi-site automation projects in a partner or integrator model
Strong technical training and mentoring skills
Advanced troubleshooting skills across autonomy, mapping, networking, and hardware domains