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PagerDuty Logo PagerDuty · IT - Software Development

Staff Engineer

Canada, Toronto Employment contract 157000.00 - 238000.00 CAD / Year · Job Posted August 15, 2025
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Job Description

PagerDuty is building the next generation of our core web platform to enable rapid product innovation, clear domain ownership, and a maintainable, scalable foundation for the future. The Web Evolution team is a high-impact group within the Ops Cloud Platform organization, chartered to lead this transformation and empower teams to confidently own and evolve their domains.

Job Responsibility

  • Ruby on Rails Leadership: Serve as the organization’s foremost expert in Ruby on Rails, bringing the latest best practices, patterns, and innovations to our core web platform
  • Architectural Strategy: Define and drive the technical architecture for our web platform, focusing on modularity, scalability, and maintainability using modern Rails patterns and tools
  • Modernization & Innovation: Identify opportunities to evolve our platform architecture, leveraging the latest Rails features, gems, and community standards to improve developer experience and system performance
  • Collaboration & Enablement: Partner closely with domain teams to understand their needs, provide technical guidance, and ensure seamless integration of new features and improvements
  • Best Practices & Standards: Establish and promote guidelines for high-quality, maintainable Rails code, automated testing, and CI/CD
  • Mentorship & Knowledge Sharing: Mentor engineers across the organization, lead technical discussions, and create training materials to elevate Rails expertise company-wide
  • Communication & Influence: Act as a key liaison between platform and domain teams, facilitating clear communication, driving consensus, and ensuring alignment on technical direction
  • Continuous Improvement: Stay current with the Ruby on Rails ecosystem, proactively introducing new tools, techniques, and patterns to keep our platform at the forefront of modern web development.

Requirements

  • 8+ years of experience building and architecting large-scale web applications with Ruby on Rails
  • Deep, up-to-date expertise in Ruby on Rails, including the latest features, patterns, and best practices
  • Proven track record of leading technical transformations or platform modernization in production environments
  • Experience with modularization, service boundaries, and evolving complex Rails systems
  • Significant experience designing, building, testing, and operating distributed systems in a SaaS environment, with a focus on scalability, reliability, and performance
  • Experience with technologies such as AWS, Kubernetes, Kafka, Redis, MySQL, and modern observability and CI/CD tooling
  • Excellent communication and collaboration skills, with the ability to partner effectively across multiple engineering teams
  • Demonstrated ability to mentor and influence engineers at all levels.

Nice to have

  • Experience as a technical leader or architect on platform or infrastructure teams, especially in high-growth SaaS environments
  • Familiarity with AI-assisted development tools and modern Rails ecosystem gems
  • Strong understanding of domain-driven design and strategies for incremental modernization
  • Track record of enabling and supporting shared code ownership models
  • Passion for building maintainable, scalable systems and empowering teams to move fast with confidence.

What we offer

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs.
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