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Join the Claims Platform Engineering - Communications team and revolutionize how insurance claims communications work. We build the multi-channel communications infrastructure (letters, emails, texts, fax) that connects adjusters with customers, enabling seamless interactions throughout the claims journey.
Job Responsibility:
Provide technical architecture and leadership within a team and across multiple projects
Consistently lead development of production-ready complex systems involving multiple subsystems
Drive technical direction through informed decisions on architecture, design patterns, and technology choices
Establish technical standards and patterns that improve engineering effectiveness
Lead design reviews and architectural decisions
Architect cloud-native solutions with deep consideration for distributed systems, reliability, and observability
Build RESTful APIs and microservices accounting for security, compliance, and performance
Develop and maintain internal web applications to support engineering and business needs
Lead post-incident reviews and implement systemic improvements
Build automated testing, deployment, and rollback strategies for safe, frequent releases
Create operational runbooks, participate in on-call rotations
Partner with Product Management, DevOps, QA, and business stakeholders on complex initiatives
Translate technical concepts effectively for non-technical executives and stakeholders
Lead technical planning within Agile processes, driving clarity on scope and timelines
Build consensus across teams on technical approaches and standards
Mentor engineers, accelerating their technical growth and decision-making
Set engineering best practices through code reviews, documentation, and technical guidance
Foster a culture of technical excellence, continuous learning, and operational ownership
Requirements:
Bachelor's/Master's in Computer Science or equivalent practical experience
7-10 years of professional software development with 2+ years in technical leadership
Deep expertise in Java (Java 17+, Java 21 preferred) and Spring Boot 3.x ecosystem
Expert knowledge of microservices, distributed systems, and cloud-native architecture (AWS, Azure, or GCP)
Strong experience with observability, SRE practices, and operational excellence
Proven track record leading complex technical initiatives across multiple projects
Experience with containerization (Docker, Kubernetes), CI/CD, and infrastructure as code
Experience building web applications and proficiency with HTML, CSS, and JavaScript
Willingness to learn and work with frontend technologies as needed for internal tools
Demonstrated ability to influence technical direction and drive engineering standards
Excellent communication skills with ability to influence audiences at all levels
Track record of mentoring engineers and elevating team capabilities
Strong product mindset with focus on delivering business value
Experience making high-impact technical decisions under ambiguity
Reactive programming, event-driven architectures, and asynchronous systems
Experience leading technical initiatives spanning multiple teams/projects
Nice to have:
Experience with modern JavaScript frameworks (React, Angular, Vue.js)
Deep expertise in distributed tracing, log aggregation, and alerting systems
Security best practices and compliance in cloud environments
Background in Site Reliability Engineering (SRE) and platform engineering
Proficiency with AI coding assistants and driving team adoption
Experience with A/B testing, feature flags, and data-driven development
Contributions to open-source projects or technical thought leadership
Track record of successful system migrations or large-scale refactoring
Experience with insurance or financial services industry
What we offer:
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year