Staff Engineer, PagerDuty

PagerDuty

Location:
Canada

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

PagerDuty is building the next generation of its core web platform to enable rapid product innovation, clear domain ownership, and a maintainable, scalable foundation. The Web Evolution team is leading this transformation while empowering teams to confidently own and evolve their domains.

Job Responsibility:

Ruby on Rails Leadership: Serve as the organization’s foremost expert in Ruby on Rails, bringing the latest best practices, patterns, and innovations to our core web platform
Architectural Strategy: Define and drive the technical architecture for our web platform, focusing on modularity, scalability, and maintainability using modern Rails patterns and tools
Modernization & Innovation: Identify opportunities to evolve our platform architecture, leveraging the latest Rails features, gems, and community standards to improve developer experience and system performance
Collaboration & Enablement: Partner closely with domain teams to understand their needs, provide technical guidance, and ensure seamless integration of new features and improvements
Best Practices & Standards: Establish and promote guidelines for high-quality, maintainable Rails code, automated testing, and CI/CD
Mentorship & Knowledge Sharing: Mentor engineers across the organization, lead technical discussions, and create training materials to elevate Rails expertise company-wide
Communication & Influence: Act as a key liaison between platform and domain teams, facilitating clear communication, driving consensus, and ensuring alignment on technical direction
Continuous Improvement: Stay current with the Ruby on Rails ecosystem, proactively introducing new tools, techniques, and patterns to keep our platform at the forefront of modern web development

Requirements:

8+ years of experience building and architecting large-scale web applications with Ruby on Rails
Deep, up-to-date expertise in Ruby on Rails, including the latest features, patterns, and best practices
Proven track record of leading technical transformations or platform modernization in production environments
Experience with modularization, service boundaries, and evolving complex Rails systems
Significant experience designing, building, testing, and operating distributed systems in a SaaS environment, with a focus on scalability, reliability, and performance
Experience with technologies such as AWS, Kubernetes, Kafka, Redis, MySQL, and modern observability and CI/CD tooling
Excellent communication and collaboration skills, with the ability to partner effectively across multiple engineering teams
Demonstrated ability to mentor and influence engineers at all levels

Nice to have:

Experience as a technical leader or architect on platform or infrastructure teams, especially in high-growth SaaS environments
Familiarity with AI-assisted development tools and modern Rails ecosystem gems
Strong understanding of domain-driven design and strategies for incremental modernization
Track record of enabling and supporting shared code ownership models
Passion for building maintainable, scalable systems and empowering teams to move fast with confidence

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
November 14, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Staff Engineer