Staff Engineer, Interactive Voice Response - AI/ML Job at Geico (Palo Alto, CA)

Senior Staff Engineer, Interactive Voice Response - AI/ML

Our Service Engineering team at GEICO is revolutionizing customer service using ...

Location

United States , Palo Alto, CA; New York City, NY; Chevy Chase, MD

Salary:

130000.00 - 260000.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

Hands-on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++
Proven experience designing, developing, and deploying AI or machine learning models(LLMs) in production environments, with a focus on scalability and performance
Strong software engineering background with expertise in building large-scale distributed systems, preferably in cloud environment (Azure or AWS)
Demonstrated ability to apply AI/ML solutions to real-world business problems, delivering measurable impact in areas such as natural language processing, speech recognition, recommendation systems, or intelligent automation
Experience in building products using micro-services oriented architecture and extensible REST APIs
Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
Experience with continuous delivery and infrastructure as code
Experience in leveraging PowerShell scripting
Experience in existing Operational Portals such as Azure Portal
Experience with application monitoring tools and performance assessments

Job Responsibility

Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat)
Build and optimize multi-agent systems that enable intelligent, collaborative decision-making to improve automation and customer experience
Collaborate with cross-functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions
Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring
Stay at the forefront of AI and distributed systems research, brining innovative approaches and tools into production environment
Utilize programming languages like Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
Consistently share best practices and improve processes within and across teams

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

Mortgage Retail Sales Consultant

Wells Fargo is seeking an GA Mortgage Retail Sales Consultant (SAFE) in Consumer...

Location

United States , Roswell

Salary:

Not provided

Wells Fargo

Expiration Date

April 17, 2026

Requirements

2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
SAFE registration at the time of employment
Ability to lift 20+ pounds
Reliable transportation
Ability to work nights, weekends, and/or holidays as needed or scheduled

Job Responsibility

Participate in soliciting residential mortgages from various sources
Produce high quality loans which are compliant and provide excellent customer service
Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
stay informed of mortgage industry trends and developments in the assigned market
Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
Understand real estate appraisals, title reports, and real estate transactions
Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in
analyze and offer mortgage loan products based on client needs
Review and analyze low to moderately complex financial and credit data

Fulltime

!

General Assistant

We currently have permanent part-time positions available in several of our depa...

Location

New Zealand

Salary:

Not provided

Foodstuffs South Island Limited

Expiration Date

April 10, 2026

Requirements

Highly motivated, reliable, and have a positive attitude to customer service
Physically fit as heavy lifting is involved
Have good organisational and communication skills, and be able to work independently when required
Previous food preparation experience will be an advantage

Parttime

Observational Research Senior Manager

Your role as an Observational Research Senior Manager will be to lead projects a...

Location

United States

Salary:

165267.00 - 186141.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and at least 2 years of related research and scientific experience
Master's degree and at least 6 years of related research and scientific experience
Bachelor’s degree and 8 years of data sciences and scientific experience
Associate’s degree and 10 years of data sciences and scientific experience
High school diploma / GED and 12 years of data sciences and scientific experience

Job Responsibility

Develop study proposals using real-world data to address key business questions
Lead the design, completion, and delivery of RWE
Facilitate the dissemination of RWE through key presentations, publications and/or trainings
Collaborate on the development of an integrated evidence generation plan for the product team
Contribute to the development and implementation of innovative analytic methods
Partner with cross-functional colleagues to enhance the use of RWE
Build external partnerships to increase the opportunities to use real-world data
Contribute to CfOR’s mission in progressing innovative epidemiological methods and analytical capabilities

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Workplace Coordinator

Client is looking to onboard a great part-time Workplace Coordinator supporting ...

Location

United States , Los Angeles; Beverly Hills

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Friendly, approachable, and service-oriented demeanor
Entry-level candidates encouraged
prior office or customer-facing experience is a plus
Strong organizational and communication skills
Proactive, dependable, and eager to learn
Comfortable with early start times and commuting between two sites as needed

Job Responsibility

Open and prepare the office daily, ensuring spaces are clean, organized, and fully operational
Serve as the primary point of contact for workplace needs and employee support
Greet employees and visitors, creating a welcoming and positive environment
Coordinate office services including mail, deliveries, and vendor management
Maintain inventory of office and kitchen supplies
place orders as needed
Support conference room setup, meetings, and onsite events
Partner with facilities and property management on maintenance requests
Ensure adherence to workplace policies and safety standards
Assist with onboarding support and general administrative tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Parttime

Senior Engineer MS - Backup Support

The Senior Engineer - Backup Support at NTT DATA is a pivotal role focused on ma...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Moderate-level experience in managed services roles handling cross-technology infrastructure
Knowledge of ticketing tools, preferably ServiceNow
Familiarity with ITIL processes and experience working with vendors and third parties
Proficiency in planning activities and projects, taking changing circumstances into account
Ability to work longer hours when necessary and adapt to changing circumstances with ease
Proven ability to communicate effectively and work across different cultures and social groups
Positive outlook and ability to work well under pressure
Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience
Bachelor's degree in IT/Computing or equivalent work experience

Job Responsibility

Maintaining IT infrastructure and systems
Proactively monitoring, identifying, investigating, and resolving technical incidents and problems
Restoring services and ensuring client satisfaction
Managing work queues
Addressing incidents and requests within agreed SLAs
Updating tickets with the actions taken
Identifying, analysing, and logging issues before they escalate
Collaborating closely with other teams and clients to provide second-level support
Executing changes meticulously, understanding and mitigating risks
Contributing to the change management process with detailed documentation

Fulltime

Observational Research Senior Manager, Inflammation

In this vital role you will responsible for research activities on the Inflammat...

Location

United States

Salary:

165267.00 - 186141.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of related research and scientific experience
Master's degree and 4 years of related research and scientific experience
Bachelor's degree and 6 years of related research and scientific experience
Associate’s degree and 10 years of related research and scientific experience
High School diploma / GED and 12 years of related research and scientific experience

Job Responsibility

Designing and performing studies to support evidence generation such as identifying appropriate patient populations, assessing disease burden and resource utilization, acquiring product registrations and label-expansions, meeting post-marketing requirements/commitments and product differentiation
Finding opportunities to substitute for and/or complement interventional studies to reduce time and cost of drug development
Influencing cross-functional team members in the utilization and timing of non-interventional research to answer high-priority strategic business questions
Leveraging real-world data and CfOR analytic approaches to inform high-value business decisions for multiple partners
Tracking business and functional priorities and aligning resources for those priorities
Contributing to the mission of the CfOR including progressing innovative epidemiological methods and analytical capabilities to support the CfOR’s leadership role within Amgen and the industry

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Financial Crimes Analyst II

In this long-term contract role, you will play a pivotal part in ensuring the or...

Location

United States , Newark

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Criminal Justice, or a related field
Minimum of three years of experience in financial crime compliance within a financial institution
In-depth knowledge of AML, BSA, KYC, EDD, OFAC, and the Patriot Act
Proficiency in financial analysis and data mining techniques
Strong understanding of regulatory reporting requirements and industry best practices
Ability to prioritize tasks and manage multiple responsibilities effectively
Excellent communication skills to collaborate with internal teams and external partners
Experience in policy development and risk assessment methodologies

Job Responsibility

Conduct periodic testing of internal controls related to the organization’s risk assessment program, ensuring compliance with regulatory standards
Monitor, analyze, and escalate issues related to AML, BSA, OFAC, and the Patriot Act components of the compliance program
Collaborate with business units to develop risk self-assessment programs and enhance overall compliance processes
Evaluate compliance risks and recommend updates to policies, procedures, and processes to strengthen internal controls
Assist in creating and revising policies and procedures across the organization to align with financial crime regulations
Act as a liaison with internal departments and external stakeholders to address compliance concerns and ensure consistent communication
Maintain detailed logs of audit follow-ups and open compliance issues, ensuring timely resolutions and accurate tracking
Participate in organization-wide projects to implement best practices and improve operational efficiency
Provide technical expertise and guidance to resolve complex compliance issues and support customer service excellence

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Staff Engineer, Interactive Voice Response - AI/ML

Geico

Location:
United States , Palo Alto, CA ▼
New York City, NY
Chevy Chase, MD

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Staff Engineer, Interactive Voice Response - AI/ML