CrawlJobs Logo

Staff Engineer, Interactive Voice Response - AI/ML

Geico

Location Icon

Location:
United States , Palo Alto, CA

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

115000.00 - 230000.00 USD / Year

Job Description:

Our Service Engineering team at GEICO is revolutionizing customer service using AI and multi-agent systems. If you're passionate about creating large-scale, distributed AI applications with significant business impact, this opportunity is perfect for you. Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to chat. Our Staff Engineer is a lead member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high-quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.

Job Responsibility:

  • Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat)
  • Build and optimize multi-agent systems that enable intelligent, collaborative decision-making to improve automation and customer experience
  • Collaborate with cross-functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions
  • Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring
  • Stay at the forefront of AI and distributed systems research, brining innovative approaches and tools into production environment
  • Utilize programming languages like Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
  • Consistently share best practices and improve processes within and across teams

Requirements:

  • Hands-on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++
  • Proven experience designing, developing, and deploying AI or machine learning models(LLMs) in production environments, with a focus on scalability and performance
  • Strong software engineering background with expertise in building large-scale distributed systems, preferably in cloud environment (Azure or AWS)
  • Demonstrated ability to apply AI/ML solutions to real-world business problems, delivering measurable impact in areas such as natural language processing, speech recognition, recommendation systems, or intelligent automation
  • Experience in building products using micro-services oriented architecture and extensible REST APIs
  • Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
  • Experience with continuous delivery and infrastructure as code
  • Experience in leveraging PowerShell scripting
  • Experience in existing Operational Portals such as Azure Portal
  • Experience with application monitoring tools and performance assessments
  • Ability to excel in a fast-paced, startup-like environment
  • Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)
  • 6+ years of professional software development experience within a Python or Java framework (J2EE, web containers and Java)
  • 4+ years of experience in open-source frameworks
  • 3+ years of experience with architecture and design
  • 3+ years of experience with AWS, GCP, Azure, or another cloud service
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Staff Engineer, Interactive Voice Response - AI/ML

New

Senior Staff Engineer, Interactive Voice Response - AI/ML

Our Service Engineering team at GEICO is revolutionizing customer service using ...
Location
Location
United States , Palo Alto, CA; New York City, NY; Chevy Chase, MD
Salary
Salary:
130000.00 - 260000.00 USD / Year
Geico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++
  • Proven experience designing, developing, and deploying AI or machine learning models(LLMs) in production environments, with a focus on scalability and performance
  • Strong software engineering background with expertise in building large-scale distributed systems, preferably in cloud environment (Azure or AWS)
  • Demonstrated ability to apply AI/ML solutions to real-world business problems, delivering measurable impact in areas such as natural language processing, speech recognition, recommendation systems, or intelligent automation
  • Experience in building products using micro-services oriented architecture and extensible REST APIs
  • Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
  • Experience with continuous delivery and infrastructure as code
  • Experience in leveraging PowerShell scripting
  • Experience in existing Operational Portals such as Azure Portal
  • Experience with application monitoring tools and performance assessments
Job Responsibility
Job Responsibility
  • Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat)
  • Build and optimize multi-agent systems that enable intelligent, collaborative decision-making to improve automation and customer experience
  • Collaborate with cross-functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions
  • Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring
  • Stay at the forefront of AI and distributed systems research, brining innovative approaches and tools into production environment
  • Utilize programming languages like Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
  • Consistently share best practices and improve processes within and across teams
What we offer
What we offer
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
  • Fulltime
Read More
Arrow Right
New

SEN Food Technology Teacher

Are you a dedicated and passionate Food Technology teacher with a commitment to ...
Location
Location
United Kingdom , Caterham
Salary
Salary:
31650.00 - 43607.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
February 21, 2026
Flip Icon
Requirements
Requirements
  • Qualified Teacher Status (QTS) is essential
  • A strong background in Food Technology education is required
  • Proven experience working with children and young people with Special Educational Needs in a school setting is desired
  • A strong understanding of various SEN conditions and effective pedagogical approaches for supporting diverse learners
  • Exceptional communication and interpersonal skills, with the ability to build positive relationships with students, colleagues, and families
  • Patience, empathy, resilience, and a calm demeanour in challenging situations
  • Creativity, resourcefulness, and a proactive approach to problem-solving
  • Commitment to safeguarding and promoting the welfare of children and young people
Job Responsibility
Job Responsibility
  • Plan and deliver creative, personalised food technology lessons across the curriculum that meet the diverse learning styles and needs of students with SEN
  • Adapt teaching materials and utilise specialist equipment and facilities to enhance food technology learning outcomes
  • Develop and implement Individual Education Plans (IEPs) or Education, Health and Care Plans (EHCPs), meticulously tracking and reporting on student progress
  • Implement effective behaviour management strategies to create a positive, safe, and inclusive learning environment
  • Collaborate closely with teaching assistants, support staff, parents, carers, and a range of external professionals (e.g., therapists, educational psychologists, social workers) to ensure holistic support for each student
  • Maintain accurate and up-to-date records of student progress and interventions
What we offer
What we offer
  • Be part of a dedicated and passionate team committed to making a tangible difference
  • Work in a school with a strong ethos of inclusion and support
  • Benefit from ongoing professional development opportunities and a commitment to staff well-being
  • Access to a supportive leadership team and a collaborative working environment
Read More
Arrow Right
New

Pharmacy Technician

At CVS Health, we’re building a world of health around every consumer and surrou...
Location
Location
United States , Indianapolis
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 09, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Support the pharmacy team in delivering operational and service excellence
  • Assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations
  • Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
  • Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
What we offer
What we offer
  • Affordable medical plan options
  • a 401(k) plan (including matching company contributions)
  • an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
  • Parttime
Read More
Arrow Right
New

Pharmacy Technician

At CVS Health, we’re building a world of health around every consumer and surrou...
Location
Location
United States , Roslyn Heights
Salary
Salary:
19.00 - 29.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 17, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
  • Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand customers’ reactions, and respond appropriately
  • Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues
  • Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
  • Problem Resolution: Is able to judge when something is wrong or is likely to go wrong
  • recognizing there is a problem
Job Responsibility
Job Responsibility
  • Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations
  • Deliver compassionate care to our millions of patients every day
  • Ensure all medication needs and regulatory compliance standards are met for our patients
  • Demonstrate ethical conduct and maintain patient confidentiality at all times
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Raleigh
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 10, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
  • Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand customers’ reactions, and respond appropriately
  • Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues
  • Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
  • Problem Resolution: Is able to judge when something is wrong or is likely to go wrong
  • recognizing there is a problem
Job Responsibility
Job Responsibility
  • Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations
  • Deliver compassionate care to our millions of patients every day
  • Ensure all medication needs and regulatory compliance standards are met for our patients
  • Demonstrate ethical conduct and maintain patient confidentiality at all times
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right
New

Staff Pharmacist

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Jamestown
Salary
Salary:
60.00 - 76.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 10, 2026
Flip Icon
Requirements
Requirements
  • Active Pharmacist License in the state where the Store is located
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
Job Responsibility
Job Responsibility
  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
  • Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
  • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy
  • engaging and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times
  • escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed
What we offer
What we offer
  • Affordable medical plan options
  • a 401(k) plan (including matching company contributions)
  • an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • paid time off
  • flexible work schedules
  • family leave
  • dependent care resources
  • colleague assistance programs
  • tuition assistance
  • Fulltime
Read More
Arrow Right
New

Associate Counsel

GEICO is looking to hire an Associate Counsel to defend lawsuits filed in Washin...
Location
Location
United States , Renton; Seattle
Salary
Salary:
118900.00 - 186550.00 USD / Year
Geico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-6+ years of experience in related field litigation experience in insurance defense and/or personal injury REQUIRED
  • Juris Doctor degree REQUIRED
  • Admission to the WA State Bar REQUIRED
  • Must be licensed in good standing to practice law in Washington and meet and maintain licensing requirements including mandatory Continuing Legal Education (CLE) requirements where applicable
  • Must be able to travel as required, including but not limited, to attend trials, hearings, depositions, management meetings and conferences
  • Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
  • Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting and multi-tasking skills
  • Must be able to learn and apply large amounts of technical and procedural information
Job Responsibility
Job Responsibility
  • Researching laws and preparing legal briefs, opinions, and memoranda
  • Rendering opinions on liability, damages, and value as requested by the Claims Department
  • Preparing and handling pleadings, motions, and discovery, to include depositions/examinations before trial and examinations under oath, and defending by trial or dispositive hearing, all matters assigned, as applicable
What we offer
What we offer
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Lake Havasu City
Salary
Salary:
17.15 - 27.15 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 10, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
Job Responsibility
Job Responsibility
  • Support the pharmacy team in delivering operational and service excellence
  • Assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations
  • Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
What we offer
What we offer
  • Affordable medical plan options
  • a 401(k) plan (including matching company contributions)
  • an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
  • Fulltime
Read More
Arrow Right