CrawlJobs Logo
Adyen Logo Adyen · IT - Software Development

Staff Engineer - Customer Onboarding

United States, Chicago Employment contract 235000.00 - 317000.00 USD / Year · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

As a Staff Engineer for Onboarding, you will lead the evolution of the Adyen merchant journey into a seamless, high-velocity activation layer. You are an Applied AI Specialist who views onboarding as an Intelligent Extraction and Reasoning problem, using LLMs to interpret merchant documents and automate complex KYC/Risk mapping. You will design the architecture that turns complex regulatory and business requirements into a zero-friction activation experience for merchants.

Job Responsibility

  • Drive Activation Velocity: Lead the architecture for our global onboarding systems.
  • Bridge Policy & Code: Act as the technical architect where business logic meets regulatory requirements.
  • Product Strategy: Proactively shape the strategic roadmap in partnership with the Director of Engineering, other Staff Engineers, and Product teams.
  • Global Standardization: Mentor engineers to drive technical standards that ensure the user journey is compliant and performant across all regions.

Requirements

  • Systems Architect: You think in terms of merchant journeys and system bottlenecks. You have a track record of building resilient, distributed systems.
  • Compliance-Minded: You have a deep understanding of security-by-design, specifically as it relates to KYC, identity verification, and regulated data handling.
  • Full-Stack Powerhouse: Deeply proficient in Java and experienced in building high-concurrency API architectures.
  • Applied AI Experience: You have experience (or a deep technical interest) in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures and secure data handling.
  • Entrepreneurial & Autonomous: You can navigate a large, global organization to align diverse teams (Risk, Operations, Product) on a unified technical vision for onboarding.

What we offer

RSUs

Adyen - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Staff Engineer - Customer Onboarding

8 matching positions

Staff Software Engineer, QA

We are seeking a detail-oriented, proactive, and skilled QA/Automation Engineer ...
Location
Location
United States , San Jose
Salary
Salary:
117500.00 - 270000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in QA or Automation engineering, preferably in networking or security products
  • Strong knowledge of networking fundamentals (TCP/IP, VLANs, DHCP, RADIUS, 802.1X, NAC concepts)
  • Hands-on experience with automating REST APIs, preferably using Python and related frameworks
  • Experience testing cloud-native platforms and microservices
  • Familiarity with tools such as Wireshark, Postman, Jenkins, Docker, and Git
  • Strong debugging skills and ability to troubleshoot across network layers
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Design, develop, and execute manual and automated test cases for Mist NAC components including policy enforcement, device onboarding, posture checks, MDM integration, and more
  • Collaborate with Product Managers and Developers to understand features and derive comprehensive test plans
  • Validate integrations with Mist Dashboard, Juniper switches, access points, and external identity services (e.g., Azure AD, Okta, RADIUS)
  • Automate end-to-end workflows using Python, REST APIs, and automation frameworks
  • Simulate real-world network conditions using virtual labs or physical testbeds
  • Develop and maintain CI/CD pipelines for test execution
  • Perform regression, performance, scalability, and security testing for the NAC product
  • Analyze logs, debug issues, and file detailed bug reports
  • Engage actively in debugging live production customer issues and providing a solution
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Staff AI Developer Productivity Engineer

This is a staff-level, hands-on role at the intersection of Developer Productivi...
Location
Location
United Kingdom , London OR Chester
Salary
Salary:
Not provided
equalsplc.com Logo
Equals Group PLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in software engineering with a track record of building internal developer tooling/DevEx (CLI/IDE plugins, bots, internal services or web apps)
  • Strong proficiency in TypeScript/Node.js, C#/.NET and front-end experience with React/Next.js
  • Hands-on LLM integration: prompting, tool/function calling, retrieval (embeddings/vector stores) and basic evaluation of quality
  • Solid understanding of CI/CD, test strategy and code-quality tooling
  • able to design fast inner loops and reliable pipelines
  • Product mindset: discovery interviews, hypothesis-driven experiments, before/after evaluation and clear business cases
  • Excellent communication and influence skills
  • comfortable enabling teams via docs, workshops and remote office hours
  • A role model for our values: Make it happen
  • Succeed together
Job Responsibility
Job Responsibility
  • AI-first discovery roadmap - Interview engineers, analyse telemetry and prioritise the highest-leverage opportunities across coding, review, testing, releases and knowledge flows. Set baselines and target deltas and maintain a transparent backlog/roadmap grounded in measurable outcomes
  • Ship internal tools - Build and maintain AI-augmented dev tools across IDE/CLI, GitHub, Slack, Notion, Retool and internal web apps that reduce manual effort and cycle time
  • Agentic flows across the SDLC - Design structured, agentic workflows (including MCP and tool-use with human-in-the-loop gates) to improve code authoring/review, test creation/selection and the release, incident response and onboarding processes
  • Frontier scouting & evaluation - Continuously experiment with cutting-edge AI models, frameworks and runtimes
  • run short, hypothesis-driven pilots with clear success criteria and developer-fit assessments
  • productionise successful approaches
  • Automation pipelines - Implement LLM-assisted and AST-based code-mod workflows for migrations, boilerplate generation, test creation and docs updates
  • Enablement & change management - Drive adoption with playbooks, golden prompts, demos, office hours and a champions network across build teams
  • measure usage and satisfaction and iterate
What we offer
What we offer
  • 25 days holiday per year + your birthday off
  • Opportunities for progression, development and learning new skills - £250 towards the cost of learning & development
  • Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere
  • GetActive with Aviva - Health and Wellbeing discounts on services and products
  • Interbank currency rates on travel money and international transfers
  • Bupa Private Healthcare
  • Free Eye Test and £50 up to the cost of glasses
  • EAP Service - Mental Health Services
  • Life Assurance Policy - x3 annual salary
  • Contributory pension scheme
Read More
Arrow Right

Director of Engineering

CoderPad's mission is to create a more inclusive and strong tech community. By i...
Location
Location
United States , San Francisco
Salary
Salary:
250000.00 - 275000.00 USD / Year
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in software engineering, with a significant portion spent in technical leadership or management roles
  • Experience managing engineering teams and engineering managers
  • Experience in all parts of people management including hiring, onboarding, coaching, performance reviews, difficult conversations when necessary
  • Proven track record of leading high-performing engineering teams that deliver complex, reliable software systems
  • A passion for developer tooling and hands-on fluency with AI tools (Copilot, Cursor, Claude Code, or similar) – you use them daily in your own workflow and actively drive their adoption across your teams
  • Experience owning technical strategy, architecture direction, and engineering roadmaps across multiple teams
  • Demonstrated ability to partner effectively with Product Management and cross-functional stakeholders to drive outcomes
  • Experience operating in fast-moving product organizations with iterative development and continuous delivery
  • Orientation towards standardization and having teams work effectively together
  • Experience supporting distributed or globally distributed engineering teams
Job Responsibility
Job Responsibility
  • Lead and support multiple engineering teams, lead very senior engineers, ensuring consistent delivery, strong technical quality, and healthy team operations
  • Define and guide technical architecture and long-term system strategy across the teams within your scope and in collaboration with EMEA engineering leadership
  • Own and manage technical roadmaps jointly with the VP of Product, VP of Engineering and Director of Engineering in EMEA
  • Partner closely with Product Management to align engineering strategy with product priorities and customer needs
  • Ensure teams have clear execution plans through effective backlog management, sprint planning, and retrospectives
  • Drive and protect team velocity: proactively identify blockers, work with product and tech leads to keep delivery cadence high, and treat speed as a first-class engineering value alongside quality
  • Make decisions with imperfect information, hold yourself and your teams accountable for outcomes over activity, and see work through to completion rather than handing it off
  • Measure team effectiveness and continuously improve delivery processes, engineering practices, and team performance
  • Conduct regular 1:1s, performance reviews, and career development planning for senior engineering staff
  • Manage all hiring, onboarding, performance, and exits on your team
  • Fulltime
Read More
Arrow Right

Senior to Senior Staff Solutions Engineer

Crusoe Cloud is seeking a Sr. to Senior Staff level Solutions Engineer to work c...
Location
Location
United States , San Francisco; Denver; Sunnyvale
Salary
Salary:
175000.00 - 250000.00 USD / Year
crusoe.ai Logo
Crusoe
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep Kubernetes Expertise: 7+ years building and deploying containerized workloads
  • Experience with Helm, Terraform, Docker, and multi-node orchestration
  • MLOps Deployment Experience: Demonstrated success deploying ML frameworks (e.g., Ray, MLflow, Airflow) on Kubernetes—especially for inference and model training workflows
  • Hands-on Cloud Infrastructure Knowledge: Familiarity with compute, storage, networking, and scaling in AWS, GCP, or Azure
  • Experience translating workloads across clouds is highly desirable
  • Customer-Facing Technical Confidence: Able to navigate stakeholder conversations, gather requirements, lead technical engagements, and support customers in both pre- and post-sales environments
  • Strong Linux and CLI Proficiency: Comfortable operating in Linux environments and troubleshooting infrastructure issues via CLI
  • Collaborative Energy: Strong communication skills and eagerness to partner cross-functionally with Engineering, Product, and Sales to make customers successful
Job Responsibility
Job Responsibility
  • Customer Enablement: Lead technical onboarding and deployment of complex AI/ML workloads with strategic enterprise customers—owning the POC through to post-sales optimization
  • Kubernetes + MLOps Focus: Architect and deploy ML workloads using Kubernetes-based stacks (e.g., Ray, Kubeflow) Design infrastructure that balances performance, scalability, and efficiency
  • Infrastructure-Centric Thinking: Go beyond abstracted services—deploy and optimize AI/ML workloads directly on Crusoe infrastructure. Ensure performance at the container and hardware level
  • Cross-Cloud Translation: Help customers migrate and adapt workloads across AWS, Azure, and GCP. Understand and explain the tradeoffs between cloud-native and Crusoe-native approaches
  • Technical Storytelling: Conduct workshops, live demos, and solution reviews. Contribute to case studies, solution briefs, and blog posts that highlight real-world customer success
  • Voice of the Customer: Relay feedback to internal engineering and product teams to continuously improve Crusoe’s platform based on real-world implementation experience
What we offer
What we offer
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Fulltime
Read More
Arrow Right

Customer Support Engineer

Customer-centric and application-oriented. Primary responsibility is customer-fa...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Computer Science, Engineering or a similar discipline
  • 3-5 years experience in a similar role with hands-on experience with Linux systems (Ubuntu preferred)
  • Docker, TCP/IP networking (TCP, UDP, HTTP, multicast, DNS)
  • Moderate knowledge and/or a strong desire to learn content distribution technologies such as CDN, streaming technologies (e.g., HLS, DASH), multicast, caching technologies, and media formats (e.g., audio/video codecs, metadata, DRM)
Job Responsibility
Job Responsibility
  • Provide technical support for all Siden customers
  • Technical questions about our services (VOD, IPTV, Photos)
  • Errors or issues reported by customer staff and/or passengers
  • Service impacting issues or outages
  • Troubleshoot and resolve issues by communicating with our customer’s support organizations and partners to understand, document and analyze all available data related to technical support issues
  • Develop expertise in all Siden dashboard tools and detailed analytics
  • Use data to analyze, troubleshoot and explain issues
  • Act as the primary point of contact and provide subject matter expertise for support escalations and ensure timely resolution
  • SME on Siden technology and how it interoperates with 3rd party technologies to deliver our services
  • Monitor system performance, proactively identify potential issues, and work to prevent downtime
  • Fulltime
Read More
Arrow Right

Head of Scientific Development Solutions Engineering

The Scientific Development Solutions (SDS) Group is a family of engineering team...
Location
Location
United States , San Francisco
Salary
Salary:
232344.00 - 386000.00 USD / Year
benchling.com Logo
Benchling
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–15 years overall experience in software engineering and engineering management roles
  • 5+ years overall experience in SaaS or the broader high-tech commercial software sector
  • 5+ years of engineering management experience, including 3+ years of indirectly managing other teams through subordinate engineering managers
  • Experience driving complex multi-quarter roadmaps to completion, with multiple technical projects and products
  • Experience building and deploying cloud-based web applications, ideally on both the front- and back-end
  • Track record of growing high-trajectory, early-to-mid-career engineers into leaders with company-wide impact
  • Familiarity with software engineering management productivity tools (e.g., Jira or other bug database), as well as observability tools for logging, metrics, and alerting
  • Interest in / curiosity about biotech! Prior experience with biotech, pharmaceutical, or other life sciences business sectors or education is not required, but is absolutely a plus
  • Willing to work on-site in our San Francisco or Boston offices three days a week
Job Responsibility
Job Responsibility
  • Manage a group of 2–3 engineering scrum teams
  • up to one team may be directly reporting to you, with other teams reporting to other line managers in your organization
  • Translate strategy into execution by developing and executing quarterly plans with clear metrics and targets
  • Define and execute on a software engineering roadmap across your teams that encompasses new product and new feature development, quality improvements for both internal and external stakeholders, and bugfixes and software maintenance activities
  • Work closely with Product Mgmt and Design counterparts to articulate an achievable roadmap that meets our customer needs
  • Recruit, hire, and onboard exceptional full-stack engineers and engineering managers to staff your organization
  • mentor team members and act as a bar-raiser for talent
  • Build a strong partnership with stakeholders across the engineering organization and other functions across the company
  • Contribute to engineering-wide organizational improvements as part of the management team
What we offer
What we offer
  • Competitive salary and equity
  • Broad range of medical, dental, and vision plans for employees and their dependents
  • Fertility healthcare and family-forming benefits
  • Four months of fully paid parental leave
  • 401(k) + Employer Match
  • Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
  • Mental health benefits, including therapy and coaching, for employees and their dependents
  • Monthly Wellness stipend
  • Learning and development stipend
  • Generous and flexible vacation
  • Fulltime
Read More
Arrow Right

Service Support Administrator

Our client would like to recruit a Service Support Administrator to provide esse...
Location
Location
United Kingdom , Ashford, Kent
Salary
Salary:
28000.00 - 32000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience scheduling engineers across the UK
  • Previous experience in an administrative or coordination role, preferably in a technical or engineering environment
  • Strong organisational and multitasking abilities
  • Confident communicator, both verbal and written, with excellent customer service skills
  • Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using internal software systems
  • High attention to detail and accuracy in record-keeping
  • Awareness of compliance and health & safety processes
Job Responsibility
Job Responsibility
  • Coordinate incoming service requests and manage job bookings
  • Maintain and update service schedules and engineer calendars
  • Ensure timely completion of engineer worksheets, reports, and timesheets
  • Assist in preparing documentation for audits, site visits, and inspections
  • Support the recruitment and onboarding process for new service staff
  • Serve as the first point of contact for customer service inquiries
  • Liaise with engineers regarding daily schedules, PPE/tooling needs, and job updates
  • Organise site visits and follow up on customer quotes and queries
  • Track and monitor compliance documentation such as PPE records and training certifications
  • Assist with incident reporting and follow-up actions
What we offer
What we offer
  • Career growth and professional development opportunities
  • A fun, friendly, and supportive office environment within a family-run business
  • 25 days holiday plus bank holidays
  • Private medical insurance
  • Regular team events and a fantastic company culture
  • A dog in the office
  • Fulltime
Read More
Arrow Right

Demo Team Specialist

The Clinical Center of Excellence Demo Team Specialist plays a key role in repre...
Location
Location
United States , Deerfield
Salary
Salary:
88000.00 - 120000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional presentation, communication, and interpersonal skills
  • High level of professionalism and confidence when interacting with healthcare leaders and clinicians
  • Ability to translate complex technology into clinical and operational value
  • High degree of learning agility and technical ability to describe advantages of product portfolio and demonstrate the details of competitive equipment
  • Strong organizational and project management skills with attention to detail
  • Proficient in Microsoft Office and CRM systems
  • Ability to travel nationally up to 75% of the time
  • Bachelor’s degree in nursing, Biomedical Engineering, Healthcare Administration, or related field preferred
  • equivalent clinical or technical experience considered
  • 2 years in medical device sales support, clinical education, or product demonstration within the healthcare industry
Job Responsibility
Job Responsibility
  • Deliver professional, interactive demonstrations of our medical technology solutions to healthcare customers, including executives, clinicians, and biomedical staff
  • Tailor demonstrations to specific customer needs, healthcare processes, and hospital environments
  • Support the sales organization by participating in strategic customer visits, tradeshows, sales trainings, and activities hosted by the CoE
  • Maintain in-depth product knowledge and effectively communicate clinical, operational, and financial benefits
  • Collaborate with the CoE leadership team to ensure that all demo environments reflect current product offerings and best-in-class clinical scenarios
  • Partner with the Clinical Expertise Hub and Sales Training teams to facilitate hands-on product education for internal staff and external customers
  • Support onboarding and continued development of new sales, marketing, and clinical associates through CoE-based learning programs
  • Provide feedback to Product Management, R&D, and Marketing on user experience, feature enhancements, and clinical insights gained from demos and field interactions
  • Work closely with Sales, Marketing, Clinical, and Service teams to align messaging, product positioning, and demonstration strategies
  • Contributes to the development of demonstration scripts, visual materials, playbooks and standard operating procedures
What we offer
What we offer
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • educational assistance programs
  • time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right