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The Staff Engineer will be part of the Commercial Technologies – Pharmacy Systems team, responsible for designing, developing, integrating, and supporting complex application ecosystems. The role supports interconnected workstreams across GuardianRX, customized Salesforce implementations, Azure Logic Apps, APIs, and multiple hybrid systems enabling end-to-end pharmacy operations such as prescription processing, clinical workflows, eRx services, drug fulfilment, claims, payments, labelling, printing, shipping, and operational support. This role combines engineering, integration, architecture alignment, problem resolution, and collaboration with business stakeholders to ensure scalable, reliable, and customer focused solutions.
Job Responsibility:
Design, develop, implement, and support enterprise applications/platforms required to meet business objectives
Plan and execute system implementations with minimal production disruption
Troubleshoot and resolve complex production issues, including outages and integration failures
Conduct performance analysis using monitoring tools, capacity metrics, and root cause analysis to ensure continuous improvement in stability and system health
Provide technical leadership to managed service partners and cross functional teams
Participate in code reviews, design discussions, and architecture planning to ensure adherence to best practices
Collaborate with business stakeholders to translate business needs into scalable, technical solutions
Design and customize systems/platforms to improve user and customer experience
Partner with internal and external stakeholders to align objectives, improve technology enablement, and identify innovation opportunities
Ensure compliance with enterprise policies, standards, and security controls
Oversee relationships with strategic technology vendors
Recommend new tools, processes, metrics, and best practices
Serve as an escalation point for complex technical and functional issues
Provide end-to-end architectural views across multiple integrated systems
Connect cross functional technical and business components to deliver seamless integrated workflows
Requirements:
Azure Logic Apps & Azure pipelines
TSQL / SQL Server
Experience with API management tools such as SwaggerHub, APIGEE
Experience with Postman for API testing
Experience with 2–3 of the following systems preferred: GuardianRX, CPerx, Queen City, CMS Wordlink, Omnisys, Genesis
Understanding of SDLC, requirement analysis, design, and deployment processes
Experience with CI/CD pipelines (Concourse, Jenkins)
Hands-on experience with monitoring & logging tools like Splunk
Working knowledge of infrastructure platforms (OS, databases, application servers, cloud)
Bachelor’s degree in Computer Science, Engineering, IT, or related field (preferred)
Equivalent work experience acceptable
Nice to have:
Healthcare industry experience
Data analytics or data science exposure
Enterprise or Solution Architecture exposure
Strong understanding of emerging technologies and industry trends
Ability to translate business needs into strategic technology plans
Excellent communication and presentation skills
Strong analytical and problem-solving abilities
Ability to engage with business leadership and technology partners
Ability to influence and guide cross-functional teams
Strategic mindset with “big-picture” thinking
Ability to independently define tasks, milestones, and deliverables