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Staff Engineer role at Heidi Health, building an AI Care Partner that supports clinicians. The role focuses on owning foundational systems like authentication and designing scalable, reliable infrastructure.
Job Responsibility:
Own foundational systems: Define and execute technical strategy for the platforms that underpin our product—starting with authentication, then expanding to other critical infrastructure as business needs evolve
Design for scale and performance: Build low-latency, high-reliability services using distributed caching, multi-region architecture, and modern protocols (OIDC, gRPC) so platform capabilities never bottleneck product teams
Architect for the long term: Make thoughtful trade-offs between immediate delivery and ecosystem health, designing systems that remain maintainable as complexity grows
Treat internal engineers as your customer: Create developer-friendly abstractions, SDKs, and tooling that make the right patterns easy to adopt across the organization
Elevate engineering standards: Conduct high-level design reviews, mentor senior engineers, and drive practices that prevent tech debt before it starts
Lead through ambiguity: Take complex, cross-cutting problems from whiteboard to production, partnering with leadership to translate business priorities into technical direction
Requirements:
Track record architecting distributed systems, microservices, and multi-region infrastructure
Experience building and scaling identity/auth systems (OAuth, OIDC, SAML, SSO, MFA) strongly preferred but not a requirement
Strong full-stack capability with backend depth (Python & TypeScript preferred, not required)
Demonstrated technical leadership—setting direction, not just shipping code
Instinct for reliability, security, and performance trade-offs at scale
Experience designing internal platforms or developer tools that other teams depend on
Comfort operating at the intersection of architecture, execution, and influence
What we offer:
Additional paid day off for your birthday and wellness days
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career
Help us reimagine primary care and change the face of healthcare in Australia and then around the world