Staff Engineer – Web Analytics & Infrastructure Job at Intercom (Dublin)

Staff Engineer – Web Analytics & Infrastructure

Intercom’s websites, Intercom.com and Fin.ai are more than just digital storefro...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

10+ years of software engineering experience, with a strong emphasis on analytics and infrastructure work
Proven ability to design, build, and maintain scalable APIs, services, and data systems in a production environment
Familiarity with data pipeline technologies, streaming/batch processing, and event instrumentation best practices
Strong grasp of CI/CD, observability, and system reliability practices in web-scale environments
Experience with Vercel, cloud infrastructure (AWS) and Infrastructure as Code (e.g., Terraform)
Comfortable with frontend architecture and tooling, while this is not a UI-heavy role, we value full stack awareness
Excellent collaboration and communication skills — especially when working with cross-functional teams like marketing, analytics, and data science
A mentorship mindset — helping level up engineers across disciplines and fostering a strong engineering culture
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)

Job Responsibility

Lead the design, implementation, and ownership of backend systems that power our websites, including APIs, services, data pipelines, and telemetry infrastructure
Collaborate closely with data science, GTM analytics, and marketing ops teams to define requirements and ship tools that support channel attribution, performance tracking, A/B testing, experimentation
Architect scalable solutions for event tracking and top-of-funnel analytics, ensuring data quality and consistency
Enable reporting across the marketing funnel
Improve A/B testing infrastructure, making it easy for teams to run experiments, track results, and iterate quickly
Partner with full stack engineers to integrate backend services into frontend experiences, ensuring reliability, observability, and performance
Improve our infrastructure using Terraform, AWS, and CI/CD pipelines, focusing on developer productivity, testability, and system health
Contribute to strategic technical direction for Team Web — identifying opportunities to improve code quality, reduce tech debt, and scale our systems
Coach and mentor other engineers — sharing best practices around service architecture, observability, and data engineering
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Staff Web Engineer

We’re looking for a Staff Web Engineer to help build and scale a modern, high-pe...

Location

United States , San Francisco

Salary:

179000.00 - 225000.00 USD / Year

Gong

Expiration Date

Until further notice

Requirements

8-10+ years of experience building and maintaining modern web applications, with significant experience in frontend or full-stack web engineering
Proven experience operating at a Staff or Senior+ level, owning architecture and influencing across teams
Deep expertise in modern frontend frameworks (e.g., React, Next.js or similar)
Deep understanding of web performance and edge infrastructure, including experience with caching, security, traffic management, and global delivery at scale
Strong understanding of web performance, accessibility, SEO, and best practices for large-scale sites
Experience working with headless CMS platforms (Sanity, Contentstack, Storyblok, or other CMS)
Working knowledge of Google Tag Manager and Google event setup
Familiarity with experimentation, analytics, and CRO tooling
Ability to translate business and marketing requirements into scalable technical solutions
Strong communication skills — able to explain complex technical topics to non-technical partners

Job Responsibility

Architect and evolve a scalable web platform that enables fast execution, reliable releases, and high-quality user experiences
Lead development of complex, high-impact web initiatives including product launches, core page rebuilds, and experimentation frameworks
Establish and maintain technical standards, patterns, and best practices for frontend architecture, performance, accessibility, and SEO
Partner closely with Growth teams to enable CRO, experimentation, analytics, and personalization
Collaborate with content teams to support scalable content workflows (e.g., Sanity-based CMS, localization pipelines, AI-assisted content)
Proactively identify and address technical debt, reliability risks, and performance bottlenecks
Serve as a technical mentor to other web engineers, raising the overall quality and velocity of the team
Drive alignment across Engineering, Design, Product, and Marketing to ensure solutions balance speed, quality, and long-term maintainability
Support security, compliance, and privacy requirements across the web stack

What we offer

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
401(k) program to help you invest in your future
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter
Work from home stipend to help you succeed in a remote environment

Fulltime

Member of Technical Staff - Data Engineer

As Microsoft continues to push the boundaries of AI, we are on the lookout for i...

Location

United States , New York

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 6+ years experience in business analytics, data science, software development, data modeling or data engineering work
OR Master's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 4+ years experience in business analytics, data science, software development, or data engineering work
OR equivalent experience
4+ years technical engineering experience building data processing applications (batch and streaming) with coding in languages including, but not limited to, Python, Java, Spark, SQL
Experience working with Apache Hadoop eco system, Kafka, NoSQL, etc
3+ years experience with data governance, data compliance and/or data security
2+ years' experience building scalable services on top of public cloud infrastructure like Azure, AWS, or GCP. Extensive use datastores like RDBMS, key-value stores, etc
2+ years' experience building distributed systems at scale and extensive systems knowledge that spans bare-metal hosts to containers to networking
Ability to identify, analyze, and resolve complex technical issues, ensuring optimal performance, scalability, and user experience
Dedication to writing clean, maintainable, and well-documented code with a focus on application quality, performance, and security

Job Responsibility

Build scalable data pipelines for sourcing, transforming and publishing data assets for AI use cases
Work collaboratively with other Platform, infrastructure, application engineers as well as AI Researchers to build next generation data platform products and services
Ship high-quality, well-tested, secure, and maintainable code
Find a path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively
Enjoy working in a fast-paced, design-driven, product development cycle
Embody our Culture and Values

Fulltime

Sr. GIS Analyst

Architecture & Facilities Engineering (A&FE) is seeking a Senior Geospatial Anal...

Location

United States , Anaheim

Salary:

65.00 - 70.00 USD / Hour

INSPYR Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s degree in GIS, Geography, Computer Science, Engineering, or related field, preferred
Minimum of 7 years of geospatial experience, with demonstrated expertise in an ArcGIS Enterprise environment
Proven ability to publish and manage content in Portal for ArcGIS, including map/image services, feature services, and web map/apps
Experience managing GIS enterprise relational databases
Proficiency with Esri’s suite of mobile, desktop, web, and server-based ArcGIS products, including ArcGIS Pro, Portal for ArcGIS, Experience Builder, and Field Maps
Demonstrated experience designing and implementing automation workflows using tools such as FME, SQL, Python, ArcGIS Arcade, ArcGIS Maps SDK for JavaScript, Microsoft Power Automate
Strong sense of accountability with the ability to take full ownership of work
Solid understanding of GIS fundamentals and concepts, including coordinate systems, data design, cartography, and spatial analytics
Experience supporting project-based geospatial services in engineering, infrastructure, utilities, or construction environments
Effective verbal and written communication skills

Job Responsibility

Manage and maintain content within ArcGIS Enterprise (Portal for ArcGIS), including publishing services, troubleshooting content, and managing user roles and sharing permissions
Support project teams in developing scopes of work and Requests for Proposals (RFPs) for external consulting resources
Serve as the geospatial lead on project teams, advocating for spatial needs and coordinating deliverables with project managers, other technical leads, and external vendors
Ensure spatial data quality and consistency, including enterprise geodatabase data design elements such as schema alignment, domain management, and metadata maintenance
Build and support automated data workflows using tools such as FME, ArcPy, ModelBuilder, and other tools for ETL processing
Contribute to the documentation of workflows, publishing protocols, and enterprise GIS governance practices
Provide technical support to junior GIS staff or non-GIS users
Provide materials – such as visualizations, analytics, and presentations – to support executive decision-making
Conduct field work to investigate and validate asset locations and conditions across the location
Maintain up-to-date knowledge of industry geospatial products, services, and best practices

What we offer

Comprehensive medical benefits
Competitive pay
401(k) Retirement plan

Staff Software Engineer, Growth

You'll own end-to-end growth strategy and execution as we scale Gamma to hundred...

Location

United States , San Francisco

Salary:

230000.00 - 310000.00 USD / Year

Gamma

Expiration Date

Until further notice

Requirements

7+ years building production web applications with deep full-stack expertise
Proven track record moving critical business metrics at scale (revenue, activation, retention)
Strong technical leadership with ability to architect complex systems, make build vs buy decisions, and guide technical direction
Expert at experimentation with statistical rigor, understanding of pitfalls, and ability to build frameworks that enable team velocity
Proficiency in TypeScript, React, Node.js (or strong fundamentals in similar technologies)
Deep product and business sense with ability to see around corners, translate strategy into execution, and drive measurable change in metric
Experience with payment systems, billing logic, and fraud prevention at scale
High autonomy, low ego with empathetic, reflective, self-aware, growth mindset that actively promotes psychological safety

Job Responsibility

Design and architect growth infrastructure including experimentation framework, analytics pipelines, feature flagging, and credit systems
Build complex monetization features including multi-tier pricing, usage-based billing, payment flows, and subscription management
Lead technical decision-making for growth initiatives, determining when to experiment vs commit and when to rebuild vs iterate
Mentor engineers on growth best practices, experimentation rigor, and product thinking
Identify high-leverage opportunities by finding 10x wins hiding in data, unblocking bottlenecks, and architecting for scale
Partner with EPD and GTM leadership to shape company-wide growth strategy

What we offer

competitive equity

Fulltime

New

Engineering Manager, Core Foundation

Lead the team that underpins Airbnb’s foundation solutions for client applicatio...

Location

United States

Salary:

204000.00 - 255000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of industry experience with 5+ years in engineering management
demonstrated success leading cross‑functional or cross‑platform foundation/platform teams
proven track record establishing client‑side performance/health practices and observability, and driving adoption of paved‑path tooling and standards at scale
hands‑on background in at least one client platform (iOS, Android, or Web) with fluency in modern app and feature architecture patterns
comfort collaborating across all three
experience building or stewarding event logging/instrumentation platforms and improving data quality for analytics and experimentation
strong cross‑org influence and stakeholder management with Platform, Product, Design, and Data partners
clear, persuasive written and verbal communication
commitment to inclusive leadership, talent development, and building psychologically safe, high‑ownership teams

Job Responsibility

Set vision and multi year tech direction for Core Foundation and translate them into clear roadmaps and measurable outcomes
drive alignment across Platform, Backend and Data and is accountable for influencing shared standards
partner with iOS/Android/Web Platform, Analytics Infrastructure, Data Platform, and peer Product Foundation teams to align standards, integrate capabilities, and remove friction for product engineers
guide technical staff to enable lint/compilation rules, observability defaults, configuration patterns and drive adoption via documentation, enablement, and hands‑on support
review designs for foundational systems, balancing near‑term delivery with long‑term maintainability and cross‑platform consistency
manage operations and execution excellence: staffing, prioritization, delivery predictability, incident learnings, and iterative quality improvements
recruit, coach, and develop a high‑performing, inclusive team culture
grow senior technical leaders and future managers

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Staff Software Engineer

Workato transforms technology complexity into business opportunity. As the leade...

Location

Germany , Berlin; Frankfurt; Munich

Salary:

Not provided

Workato

Expiration Date

Until further notice

Requirements

Strong experience in building scalable distributed backend applications (7+ years)
Excellent understanding of distributed systems patterns and algorithms
Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.
Excellent understanding of network protocols and stacks
Excellent understanding of DB technologies: classic databases and modern no-SQL
Knowledge of all common basic data structures and algorithms and how they are used is a must
Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required
At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)
Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud)
Excellent debugging, analytical, problem solving, and social skills

Job Responsibility

Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices
Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features)
Write well designed, testable, efficient code in Ruby and GOlang
Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc
Contribute in all phases of the development lifecycle
Provide code reviews to your teammates
Provide technical leadership. Work with other teams on shared projects
Evaluate and propose improvements to existing systems
Identify bottlenecks and bugs, and devise solutions to these problems
Help maintain code quality, organization and automatization

Staff Software Engineer

We are looking for an exceptional Senior Backend Developer (Ruby) to join our gr...

Location

Portugal , Lisbon; Porto

Salary:

Not provided

Workato

Expiration Date

Until further notice

Requirements

Strong experience in building scalable distributed backend applications (7+ years)
Excellent understanding of distributed systems patterns and algorithms
Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.
Excellent understanding of network protocols and stacks
Excellent understanding of DB technologies: classic databases and modern no-SQL
Knowledge of all common basic data structures and algorithms and how they are used is a must
Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required
At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)
Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud)
Excellent debugging, analytical, problem solving, and social skills

Job Responsibility

Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices
Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features)
Write well designed, testable, efficient code in Ruby and GOlang
Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc
Contribute in all phases of the development lifecycle
Provide code reviews to your teammates
Provide technical leadership. Work with other teams on shared projects
Evaluate and propose improvements to existing systems
Identify bottlenecks and bugs, and devise solutions to these problems
Help maintain code quality, organization and automatization

Staff Engineer – Web Analytics & Infrastructure

Intercom

Location:
Ireland , Dublin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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