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Randstad Logo Randstad · Office Administration

Staff Employee Officer (Spanish and English)

Hungary, Budapest · Job Posted May 31, 2026
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Job Description

As a Staff Employee Officer at Randstad GCC, you play a crucial role in keeping talents healthy and returning them to work. You work with your own caseload where you advise and guide managers and talents through the absenteeism process during the first six weeks of absence. If you have a passion for everything related to absenteeism, enjoy having a lot of contact with people, and want to help sick talents get back on their feet as quickly as possible, this is the role for you!

Job Responsibility

  • Managing your own caseload during the first six weeks of talent absence
  • Taking on administrative tasks related to the decisions of the UWV (Employee Insurance Agency)
  • Checking invoices
  • Ensuring accurate recording of your conversations and case notes
  • Advising and guiding managers and talents through the absenteeism process during the first six weeks of absence
  • Calling talents when they are sick, thinking along with them, and asking probing questions
  • Informing and advising on recovery
  • Signaling frequent absenteeism and providing advice when short-term absenteeism will transition to long-term absenteeism

Requirements

  • Available for a minimum of 40 hours/week
  • Experience in a customer contact function is a plus
  • Fluency in Spanish and English is a must
  • Knowledge of Portuguese or Polish is considered an extra bonus
  • Clear and concrete communication, capable of stating a talent's rights and obligations
  • Ability to actively switch communication styles to get the maximum out of your conversations, as every talent and case requires a different approach
  • Empathy
  • Tact and Discretion
  • Motivation

Nice to have

  • Knowledge of Portuguese or Polish
  • Experience in a customer contact function

What we offer

  • Competitive salary
  • Variable pay for performance
  • Option to take part in Randstad's success through our employee Share Purchase Plan
  • Growth and development opportunities in a fast changing global environment
  • An environment that promotes work life balance: flexibility with intentionality
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