This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Staff Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.
Job Responsibility:
Be a keen learner: work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices
gain deep expertise in container orchestration, networking, and observability
learn from complex, real-world customer use cases
hone programming skills in infrastructure automation, resilience engineering, and performance tuning
Participate in on-call rotations to support production deployments and provide timely responses to critical issues
Be a passionate problem solver: tackle scalability, reliability, and troubleshooting challenges in distributed systems
work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users
independently drive technical solutions, debugging complex production issues or designing infrastructure best practices
Be a great communicator: engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions
influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions
serve as a bridge between developers and infrastructure
Requirements:
9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript
Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker)
Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues
Minimum of one year experience in an internal or external customer-facing role
Passion for helping others regardless of who they are or how they act
Experience working with or as part of remote teams
Strong written and verbal communication skills
Seek to understand first, lead with data, and rely on facts
Nice to have:
Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
Experience with security certificate management and implementation
Ability to understand use cases and translate them into Temporal design decisions and architecture best practices