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Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
Job Responsibility:
Build and maintain high-signal detections across cloud, infrastructure, and application layers
Improve logging and audit coverage: what we collect, how we normalise it, how long we retain it, and how we query it
Develop response automation: playbooks, orchestration, and repeatable containment and remediation steps
Improve investigative workflows for incidents: evidence handling, timelines, and actionable learnings
Partner with platform and application teams to add the right security telemetry and abuse signals
Run threat hunting cycles that generate concrete improvements to detections and controls
Contribute to the wider security program by closing the loop between incidents, threat models, detection coverage, and preventative controls
Requirements:
Owns detection and response outcomes end-to-end, including prioritisation and roadmap decisions
Strong domain understanding of attacker behaviour, audit logging, and detection trade-offs (coverage vs noise)
Comfortable building systems and workflows that scale (detection-as-code, automation, reliable operations)
Can work independently during incidents, coordinate across teams, and drive follow-up improvements
Clear communicator who can translate technical findings into priorities and preventative work
Senior/staff-level capability, expressed as autonomy, depth, and ability to scale impact
What we offer:
Flexible hybrid working environment, with 3 days in the office
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career