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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Staff Cloud Infrastructure Engineer will be responsible for designing, implementing, and maintaining the infrastructure and services supporting the organization’s operating systems. In this role, you will collaborate with cross-functional teams, architect solutions that ensure reliability, security, and scalability. The Staff Cloud Infrastructure Engineer's work will include automating infrastructure management, driving operational excellence, and enabling business agility through cutting-edge cloud solutions. This role demands a balance of strategic planning, hands-on engineering, and effective incident management to maintain high availability and business continuity.
Job Responsibility:
Design and maintain secure, scalable cloud and on-premises (Kubernetes, VMWare, OpenShift Virtualization) infrastructures
Collaborate with key stakeholders to identify platform requirements and architect resilient solutions across cloud environments
Implement security controls aligned with industry standards (e.g., NIST, CIS, HIPAA)
Oversee the implementation of Infrastructure-as-Code (IaC) tools like Terraform or Ansible to ensure consistent infrastructure deployments
Develop automation to streamline the provisioning, management, and maintenance of infrastructure resources
Automate at least 50% of all L1 support tickets to enable more efficient operations
Build and maintain monitoring frameworks to ensure continuous observability and performance tracking of Linux and cloud systems
Spearhead efforts to retire legacy systems and standardize tools across 25% of Tier 1 applications
Provide Level 4 incident response and lead root cause analysis for critical issues to ensure rapid resolution and minimal downtime
Coordinate with operations and security teams during incident responses and vulnerability management
Participate in on-call rotations to maintain infrastructure availability and support escalations
Evaluate new technologies and recommend improvements to enhance scalability and reduce costs
Drive efforts to modernize infrastructure by automating software deployments and updates, accelerating delivery cycles
Reduce production support labor hours by 35% through process improvements and self-healing solutions
Maintain up-to-date documentation for automated solutions and infrastructure configurations
Mentor junior engineers and promote a continuous learning culture within the team
Requirements:
7+ years of experience in cloud infrastructure design, implementation, and operations
5+ years of experience in a public cloud platform (AWS, Azure, GCP) and private cloud technologies (e.g., VMware, RedHat OpenShift Virtualization)
5+ years of experience with technologies (Helm, Kustomize, Github, Docker, ArgoCD, and Kubernetes) and configuration management tools (e.g., Terraform, Ansible, PowerShell)
Bachelor’s degree or equivalent experience (Highschool diploma plus 4 years relevant work experience)
Nice to have:
Experience automating workflows and processes for infrastructure as code
Knowledge of DevOps principles, microservices, and container orchestration tools like Kubernetes
Certifications in Data Science, Big Data Engineering, or Cloud Technologies (AWS Solutions Architect, Azure Administrator, etc.)
Proficiency in scripting languages (Python, Bash, PowerShell) to automate infrastructure tasks.
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching