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Marriott Bonvoy Logo Marriott Bonvoy · Gastronomy

Staff Canteen Attendant - The Cape Town EDITION Hotel (Pre-opening)

South Africa, Cape Town · Job Posted May 16, 2026
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Job Description

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

Job Responsibility

  • Clean public and employee restrooms and showers
  • Clean glass in public and employee areas
  • Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment
  • Dust surfaces in assigned area
  • Empty trash containers, ashtrays, and ash urns in public areas into proper containers
  • Inspect condition of furniture for tears, rips, and stains and report damages
  • Clean and maintain lights
  • Post caution signs to limit traffic when necessary
  • Contact other departments directly for urgent repairs
  • Respond promptly to requests from guests and other departments
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Follow all company and safety and security policies and procedures
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor
  • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals
  • Complete appropriate safety training and certifications
  • Address guests' service needs in a professional, positive, and timely manner
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting
  • Actively listen and respond positively to guest questions, concerns, and requests
  • Anticipate guests' service needs
  • Thank guests with genuine appreciation and provide a fond farewell
  • Support all co-workers and treat them with dignity and respect
  • Comply with quality assurance expectations and standards
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • Matric
  • No related work experience is required
  • No supervisory experience is required
  • Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Ability to push and pull work-related machinery over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Visually inspect tools, equipment, or machines
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move through narrow, confined, or elevated spaces
  • Move up and down a ladder
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Move at a speed that is required to respond to work situations
  • Move over sloping, uneven, or slippery surfaces and steps
  • Move up and down stairs and/or service ramps
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
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