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The Intercom Creative Studio is looking for a Staff Level Designer with experience designing for marketing activities across multiple channels. You'll work on a variety of project types, collaborating with our partners on our marketing team as well as across the broader organization. Our small but growing in-house team is home to a diverse group of creatives with a broad range of experience, backgrounds and talents. We’re constantly looking for ways to make our day-to-day work feel fresh and meaningful, and we deeply value the health and wellness of each member of the team.
Job Responsibility:
Design for marketing campaigns and communications across multiple channels: paid and organic digital content, out-of-home advertising, events, product campaigns, animations, videos, reports, e-books, webinars, deck design, sales enablement, etc
Establish Intercom’s brand as a leader and reference point for the industry
Elevate Intercom’s social presence with impactful visuals for static and video-based content
Apply new design systems to branded touchpoints
Partner with animators to create motion-based assets
Own projects from concept to final execution
Create high-quality work that delivers on our brand and business strategy
Partner with writers, producers, marketers, company leaders and external agencies to drive projects forward
Continuously learn about Intercom’s products and maintain deep empathy with B2B SaaS audiences
Requirements:
10+ years design experience with a portfolio showcasing a breadth of brand identity and campaign work
Proficiency in Figma, Adobe CC
Experience in motion design and illustration (in execution and/or art direction)
Ability to work autonomously and guide more junior members of the team
Ability to balance staying on top of design trends while remaining true to Intercom’s core brand identity
Detail oriented—ability to sweat design details while also seeing the big picture
Ability to communicate with precision, clarity, honesty, and respect
Ability to articulate and defend decisions to senior leadership
A strong understanding of Intercom’s brand strategy and how to apply it
A strong understanding of business goals and strategy
Ability to navigate ambiguous projects
What we offer:
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
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