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Staff Brand Designer

intercom.com Logo

Intercom

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Location:
United States , San Francisco

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Category:
-

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Contract Type:
Not provided

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Salary:

193500.00 - 231125.00 USD / Year

Job Description:

The Intercom Creative Studio is looking for a Staff Level Designer with experience designing for marketing activities across multiple channels. You'll work on a variety of project types, collaborating with our partners on our marketing team as well as across the broader organization. Our small but growing in-house team is home to a diverse group of creatives with a broad range of experience, backgrounds and talents. We’re constantly looking for ways to make our day-to-day work feel fresh and meaningful, and we deeply value the health and wellness of each member of the team.

Job Responsibility:

  • Design for marketing campaigns and communications across multiple channels: paid and organic digital content, out-of-home advertising, events, product campaigns, animations, videos, reports, e-books, webinars, deck design, sales enablement, etc
  • Establish Intercom’s brand as a leader and reference point for the industry
  • Elevate Intercom’s social presence with impactful visuals for static and video-based content
  • Apply new design systems to branded touchpoints
  • Partner with animators to create motion-based assets
  • Own projects from concept to final execution
  • Create high-quality work that delivers on our brand and business strategy
  • Partner with writers, producers, marketers, company leaders and external agencies to drive projects forward
  • Continuously learn about Intercom’s products and maintain deep empathy with B2B SaaS audiences

Requirements:

  • 10+ years design experience with a portfolio showcasing a breadth of brand identity and campaign work
  • Proficiency in Figma, Adobe CC
  • Experience in motion design and illustration (in execution and/or art direction)
  • Ability to work autonomously and guide more junior members of the team
  • Ability to balance staying on top of design trends while remaining true to Intercom’s core brand identity
  • Detail oriented—ability to sweat design details while also seeing the big picture
  • Ability to communicate with precision, clarity, honesty, and respect
  • Ability to articulate and defend decisions to senior leadership
  • A strong understanding of Intercom’s brand strategy and how to apply it
  • A strong understanding of business goals and strategy
  • Ability to navigate ambiguous projects
What we offer:
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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