Staff Application Engineer, Workplace Technology Job at Mozilla

Staff Application Engineer, Workplace Technology

The role is part of the IT Function within the broader Mozilla Infrastructure te...

Location

United States; Canada

Salary:

Not provided

Mozilla

Expiration Date

Until further notice

Requirements

7–10 years of software engineering or automation experience, including experience building scalable systems, integrations and agentic workflows in enterprise environments
Strong software design and development skills in Java, Go, Python, JavaScript/TypeScript (or Apps Script), or equivalent languages
experience with building production-ready services and agentic systems
Deep experience integrating SaaS platforms (collaboration tools, identity systems) using APIs, SDKs, event-driven architectures, and building automation/agent orchestration layers
Familiarity with IAM/SSO (Okta, SAML/OIDC/SCIM), lifecycle automation and securing access across humans and agents
experience embedding governance into automation flows
Proven ability to design for reliability, security, scalability and cost-efficiency
strong experience with observability, metrics and monitoring frameworks for automated/agentic services
Demonstrated ability to lead the technical direction of automation and agentic workflows: build shared libraries, connectors, guide architecture, mentor others, influence cross-team engineering culture
Experience or willingness to work with GenAI/LLM modalities (agent design, prompt management, retrieval + RAG, integrations) and build operational patterns around them (e.g., agent orchestration, trust, guardrails)

Job Responsibility

Architect, develop, and scale automation frameworks, integrations and agentic workflows across Mozilla’s workplace technology ecosystem — including collaboration tools, identity systems (SSO/IAM), and GenAI platforms (OpenAI, Claude, Gemini)
Lead end-to-end engineering of lifecycle workflows (onboarding, off-boarding, access provisioning) using APIs, event-driven architectures and intelligent agentic flows that reduce manual touchpoints and accelerate user access
Build and maintain reusable libraries, connectors, SDKs and agent orchestration layers (e.g., virtual assistants, workflow agents, RAG + retrieval pipelines) that enable faster, safer AI-enabled productivity at scale
Implement observability for agentic workflows and automations: define metrics (SLIs/SLOs), build dashboards, logging, alerts and proactively tune for reliability, security, cost-efficiency and adoption
Partner with Security, Legal, and Privacy to embed DLP, data classification, and least-privilege access into automation and AI flows — ensure agentic capabilities respect governance, auditing, and compliance
Lead evaluation, technical design, and production deployment of new tools and AI productivity platforms: architect integrations, define guardrails, pilot agentic features, measure adoption and user impact
Mentor junior engineers and facilitate collaboration across teams: review design/code, establish best practices for building agentic systems, guide documentation and champion a shared automation culture
Collaborate cross-functionally with IT, Security, Finance, People Ops and Workplace/Facilities to deliver secure, efficient, and scalable internal tools and workflows that empower users and optimize operations
Drive innovation through prototyping next-gen agentic services (for example: intelligent enterprise search assistants, document-to-action bots, contextual collaboration agents) to increase productivity and reduce friction

What we offer

Generous performance-based bonus plans to all eligible employees
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

Staff Solutions Engineer (France), Firefox Enterprise

Location

France

Salary:

Not provided

Mozilla

Expiration Date

Until further notice

Requirements

Significant experience (7+ years) in a Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role
Deep knowledge of the French IT landscape, particularly within the public sector, financial services, or OIVs (Critical Infrastructure) operators
Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure
Hands-on knowledge of Windows enterprise deployment
GPO / MDM / policy management
certificates / PKI / TLS / proxies
SSO / MFA / IdP integrations
SIEM / DLP / CASB ecosystems
Kubernetes / Helm for customer-operated environments
Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments

Job Responsibility

Partner with Sales to support strategic enterprise opportunities
Lead technical discovery and solution design with customers and partners
Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology
Own the relationship to the customer's technical counterparts during and after the sales process
Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit
Design and support pilots, proofs of concept, and rollout plans
Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments
Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks
Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements
Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials

What we offer

A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

Engineering Technician III

We are launching people to the Moon and Mars. If you want to be part of this ama...

Location

United States , Kennedy Space Center

Salary:

65000.00 - 70000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent and technical training in the applicable area of expertise and eight years of related experience including experience directing other technicians
Must have a US driver's license
An AS Degree or higher in Aerospace Technologies or related experience working within the aerospace field is suggested
Applicable license: Air-frame & Power-plant (A&P) License
Directly related experience is considered as having worked on Solid Rocket Boosters, Core Stage Systems, or Rocket Engines (Assembly, Testing or Fueling for launch)
Must be able to accurately communicate ideas in writing and verbal communication
Must be able to travel to support position requirements
Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others
Must comply with all drug free workplace requirements
Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management

Job Responsibility

Execute work assignments in MAXIMO or Solumina while maintaining the technical certifications and training to complete daily work assignments
Serve as a team member in various roles (Task Team Leader, facilitator, support technician, skilled helper)
Periodically provide task status to the Systems Engineer, Area Integrator (AI) and Management Staff
Ensure each job is carried out with a high level of quality while employing safety and clean as you go standards

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Child Development Center

Fulltime

SCADA Manager

We are looking for a dynamic leader to join our (OT) Operational Technologies gr...

Location

United States

Salary:

164000.00 - 256000.00 USD / Year

PSC Consulting

Expiration Date

Until further notice

Requirements

Bachelor's degree or higher in Electrical Engineering (Power Systems) or related field or, comparable professional experience and capability
15+ years of SCADA/EMS/ADMS experience
10+ years of management experience
strong reporting, analytical and relationship management skills
Experience working with clients
Experience developing project schedules and project management
Strong working experience with EMS vendor systems (e.g. GE, Siemens, ABB, Schneider, OSI) and applications
Thorough knowledge of SCADA/ADMS/EMS/MMS systems
Familiarity with modern industry methods and practices
Strategy Formulation

Job Responsibility

Lead and execute projects, client acquisition, business development, integration, and control system deployment
Projects Specific systems include SCADA, EMS, ADMS, DERMS, MMS
Support achievement of business unit revenue, sales and team utilization targets
Engage with key contributors within diverse client organizations to ensure PSC services are offered for potential business opportunities
Coordinate and deliver complex engineering consulting services and solutions that fall within the service offering
Perform project management, program management, and project tracking of assigned projects for their regional team
Contribute to weekly/monthly team reporting and year-end performance reports
Support annual PSC and Operational Technologies strategy and business planning
Support the pursuit of PSC Group opportunities and initiatives that require global expertise, as and when requested
Responsible for the overall leadership of their regional team

What we offer

BUPA private medical insurance
life insurance
annual income protection
Reimbursement of a portion of course fees, up to a maximum of $5,000.00 a year
medical, dental, and vision insurance
401(k) plan and company match
short-term and long-term disability coverage
basic life insurance
well-being benefits
10 scheduled paid holidays per calendar year

Fulltime

IT Support Engineer

Join the largest, fastest-growing specialist family law firm in the country. We ...

Location

United Kingdom , Leeds, Harrogate

Salary:

30000.00 - 35000.00 GBP / Year

Stowe Family Law

Expiration Date

Until further notice

Requirements

Experience in a similar IT support, desktop, field support or service desk engineering role
Some experience supporting Salesforce users in a business environment is preferrable
Proven experience supporting Microsoft 365, Exchange, Teams, SharePoint, Entra ID and modern cloud-based workplace applications
Experience with Intune, device management, mobile device support and secure remote working practices
Hands-on experience with telephony platforms and user support, ideally including Vonage and/or RingCentral
Excellent face-to-face support skills, with the confidence to visit offices, work directly with senior stakeholders and represent IT professionally
Strong remote support capability, with clear communication, good prioritisation and a customer-first approach
Experience with IT service management tools and processes, including incident management, change, asset tracking and knowledge management. ManageEngine experience would be beneficial
Good troubleshooting skills across laptops, peripherals, mobile devices, network printing, connectivity and office equipment
Working knowledge of Active Directory user and policy administration

Job Responsibility

Work with the IT team to maintain and improve Stowe Family Law's IT, communications, mobile and cloud infrastructure
Receive, process, prioritise and resolve IT issues from staff in a timely and cost-effective manner
Log work accurately in the IT service management platform, including outcomes, resolutions and useful knowledge base content
Escalate issues to internal specialists or external suppliers where required, while retaining ownership and ensuring progress is communicated
Administer and support users across Microsoft 365, Exchange, Entra ID, Active Directory, Intune, Teams and SharePoint
Support Salesforce users and work with relevant teams or suppliers to resolve application and access issues
Support telephony, contact and communications systems, including Vonage and RingCentral
Troubleshoot hardware, peripherals, laptops, mobile devices, network connectivity, printing and office equipment
Maintain excellent relationships with office partners, managing partners, facilities contacts, suppliers and internal stakeholders
Keep up to date with developments in legal technology, AI applications, cloud services and modern support practices

What we offer

Salary
Bonus
Mental Wellbeing days and access to counselling sessions
Volunteering leave
Diversity public holidays
26 days holiday
Enhanced adoption, maternity and paternity pay
Paid leave for fertility treatment
Emergency dependants leave
Bereavement leave

Fulltime

Field Marketing Coordinator II

The Field Marketing Coordinator II will implement Aramarks’s Social Media and Pu...

Location

United States , Stone Mountain

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in journalism, advertising, communications, marketing or English
Public relations, Marketing, Sales, Community Management experience, a plus Outstanding knowledge and skills of all social media
Strong organizational and collaborative skills
Have a solid understanding of principles of Search Engine Operations (SEO)
Ability to balance multiple projects while meeting demanding deadlines, producing high quality work and projecting a positive attitude
Standout colleague, with the confidence to take the lead and guide other departments when necessary
Good understanding of technology and social media applications, and can pick up new tools quickly
Must be able to effectively communicate and understand directions
Must be able to understand safety rules, Aramark Alcohol Regulations, operating and maintenance instructions and procedures
Ability to understand and use Microsoft Office

Job Responsibility

Develop and implement the social media and public relations strategy, coordinating with the sales and marketing team across campus to ensure its efficiency by encouraging adoption of relevant social media and PR techniques into the workplace culture and into all of the company’s products and services. Target audiences include students, faculty, staff and the local community
Handle social media and public relations campaigns and day-to-day activities. Duties include online advocacy and promotion, writing editorial content for a variety of communication platforms, community-outreach efforts, promotions, building local publication relationships, etc.
Lead presence on social networking sites including Instagram, Facebook, Twitter, and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed
Become an advocate of the Company in social media spaces, engaging in dialogues and responding to questions where appropriate
Run a Blogger outreach program and build an active brand ambassador network to spread the word about the Company
Establish and supervise effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on efficiency of campaigns in an effort to enhance results
Share feedback insights gained from social media monitoring with the Operations teams, to help them evolve their strategies in a timely fashion and demonstrate responsiveness to customer needs, and trends
Works with Marketing Coordinator to make daily updates to the Company Website including menu correctness, video content, and written content. Ensure everything is accurate and on point with our Company message
Collaborate with design and other team members to develop compelling content plans
Work with subject matter authorities on a variety of topics and translate that information into captivating and concrete storytelling, improving brand awareness and engagement

Fulltime

Director of Technology

The Director of Technology will be a key member of ZGF’s top leadership, oversee...

Location

United States

Salary:

190000.00 - 240000.00 USD / Year

ZGF Architects

Expiration Date

Until further notice

Requirements

15+ years of progressive technology experience and 7+ years in a high-level management role, directing multi-location teams
architecture, engineering, or construction industry strongly preferred
Creativity and ability to provide overall strategic vision for the application of technology in a design services business
Experience leading all areas of the technology function, including systems, infrastructure, services, applications, telecommunications, devices, networks, and security
familiarity with a broad range of technology platforms, systems, tools, and applications
Demonstrated leadership and management skills, including team building and staff management
proven success recruiting, mentoring, managing, and developing effective, client service-oriented information technology teams
Proven track record leading enterprise transformation – ERP implementations, cloud migrations, digital workplace initiatives
The ability to synthesize a range of viewpoints and opinions from the firm’s key stakeholders and coalesce them into a unified, adaptable, effective technology strategy
A strong “client-service” philosophy to providing technology services, and the ability to instill the client service culture into the technology team

Job Responsibility

Define and execute ZGF’s enterprise technology roadmap in partnership with firm leadership
Build, mentor, and inspire a high-performing technology team distributed across seven offices
Facilitate collaborative solutions across IT and Design Technology that support both business operations and creative work
Take ownership of the development of ZGF’s technology roadmap
lead strategic technological planning and oversee the evaluation, development, and integration of future technologies
Identify and implement applicable and appropriate technology trends and platforms to position the firm as an industry leader relating to the innovative, creative, and effective use and application of technology
Define standards, policies, procedures, measures, and organization enhancement to meet company goals for technology
Advocate for and communicate technology initiatives with senior management and key stakeholders
Cultivate and maintain strong lines of communication with end-users
continuously seek ways to innovate and provide enhanced support to improve business operations and enable the firm to better serve its clients

What we offer

Medical, Dental and Vision coverage with a generous employer contribution
HSA with employer contribution
401k with employer match
4 weeks of PTO and 10 paid holidays per year
paid parental and family leave programs

Fulltime

Help Desk Support, Tier II

We are looking to hire a Tier II Help Desk Support professional to deliver advan...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in IT support, desktop support, or service desk environments, with Tier 2 issue resolution experience
Strong hands-on troubleshooting ability with Microsoft Windows 10, Microsoft operating systems, and common desktop hardware and software issues
Experience supporting Active Directory or Azure AD/Entra ID for account access, authentication, and identity-related troubleshooting
Working knowledge of Microsoft 365 applications and services, including tools used for email, file collaboration, and communication
Understanding of networking fundamentals, including TCP/IP, wireless connectivity, VPN concepts, and basic connectivity troubleshooting
Experience managing service desk tickets through their full lifecycle with careful prioritization, documentation, and follow-through
Strong verbal and written communication skills, with the ability to explain technical issues clearly and deliver a positive user support experience

Job Responsibility

Act as the next level of support for issues that require deeper technical investigation beyond the initial service desk response
Diagnose and resolve problems involving desktops, laptops, operating systems, business applications, network connectivity, and user access
Handle incidents and service requests according to established response targets while balancing urgency, impact, and user needs
Work closely with engineering teams, senior support resources, and external vendors to drive complex issues through to resolution
Configure, deploy, and maintain endpoint devices across Windows, macOS, and mobile environments, including remediation of device-related issues
Support core workplace technologies such as Microsoft 365, identity platforms including Azure AD and Entra ID, and collaboration tools used across the business
Create and maintain clear support documentation, including ticket updates, solution records, and knowledge articles for recurring issues
Identify patterns in support demand and recommend practical improvements, process refinements, or automation opportunities to strengthen service delivery
Assist with user onboarding and offboarding activities, including account access setup, permissions changes, and device preparation
Provide day-to-day guidance to entry-level support staff and promote adherence to IT security standards, service procedures, and documentation practices

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Staff Application Engineer, Workplace Technology

Job Description

Job Responsibility

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Staff Application Engineer, Workplace Technology

Staff Application Engineer, Workplace Technology

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