Staff Application Engineer, Workplace Technology Job at Mozilla

Staff Application Engineer, Workplace Technology

The role is part of the IT Function within the broader Mozilla Infrastructure te...

Location

United States; Canada

Salary:

Not provided

Mozilla

Expiration Date

Until further notice

Requirements

7–10 years of software engineering or automation experience, including experience building scalable systems, integrations and agentic workflows in enterprise environments
Strong software design and development skills in Java, Go, Python, JavaScript/TypeScript (or Apps Script), or equivalent languages
experience with building production-ready services and agentic systems
Deep experience integrating SaaS platforms (collaboration tools, identity systems) using APIs, SDKs, event-driven architectures, and building automation/agent orchestration layers
Familiarity with IAM/SSO (Okta, SAML/OIDC/SCIM), lifecycle automation and securing access across humans and agents
experience embedding governance into automation flows
Proven ability to design for reliability, security, scalability and cost-efficiency
strong experience with observability, metrics and monitoring frameworks for automated/agentic services
Demonstrated ability to lead the technical direction of automation and agentic workflows: build shared libraries, connectors, guide architecture, mentor others, influence cross-team engineering culture
Experience or willingness to work with GenAI/LLM modalities (agent design, prompt management, retrieval + RAG, integrations) and build operational patterns around them (e.g., agent orchestration, trust, guardrails)

Job Responsibility

Architect, develop, and scale automation frameworks, integrations and agentic workflows across Mozilla’s workplace technology ecosystem — including collaboration tools, identity systems (SSO/IAM), and GenAI platforms (OpenAI, Claude, Gemini)
Lead end-to-end engineering of lifecycle workflows (onboarding, off-boarding, access provisioning) using APIs, event-driven architectures and intelligent agentic flows that reduce manual touchpoints and accelerate user access
Build and maintain reusable libraries, connectors, SDKs and agent orchestration layers (e.g., virtual assistants, workflow agents, RAG + retrieval pipelines) that enable faster, safer AI-enabled productivity at scale
Implement observability for agentic workflows and automations: define metrics (SLIs/SLOs), build dashboards, logging, alerts and proactively tune for reliability, security, cost-efficiency and adoption
Partner with Security, Legal, and Privacy to embed DLP, data classification, and least-privilege access into automation and AI flows — ensure agentic capabilities respect governance, auditing, and compliance
Lead evaluation, technical design, and production deployment of new tools and AI productivity platforms: architect integrations, define guardrails, pilot agentic features, measure adoption and user impact
Mentor junior engineers and facilitate collaboration across teams: review design/code, establish best practices for building agentic systems, guide documentation and champion a shared automation culture
Collaborate cross-functionally with IT, Security, Finance, People Ops and Workplace/Facilities to deliver secure, efficient, and scalable internal tools and workflows that empower users and optimize operations
Drive innovation through prototyping next-gen agentic services (for example: intelligent enterprise search assistants, document-to-action bots, contextual collaboration agents) to increase productivity and reduce friction

What we offer

Generous performance-based bonus plans to all eligible employees
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

New

Director of Technology

The Director of Technology will be a key member of ZGF’s top leadership, oversee...

Location

United States

Salary:

190000.00 - 240000.00 USD / Year

ZGF Architects

Expiration Date

Until further notice

Requirements

15+ years of progressive technology experience and 7+ years in a high-level management role, directing multi-location teams
architecture, engineering, or construction industry strongly preferred
Creativity and ability to provide overall strategic vision for the application of technology in a design services business
Experience leading all areas of the technology function, including systems, infrastructure, services, applications, telecommunications, devices, networks, and security
familiarity with a broad range of technology platforms, systems, tools, and applications
Demonstrated leadership and management skills, including team building and staff management
proven success recruiting, mentoring, managing, and developing effective, client service-oriented information technology teams
Proven track record leading enterprise transformation – ERP implementations, cloud migrations, digital workplace initiatives
The ability to synthesize a range of viewpoints and opinions from the firm’s key stakeholders and coalesce them into a unified, adaptable, effective technology strategy
A strong “client-service” philosophy to providing technology services, and the ability to instill the client service culture into the technology team

Job Responsibility

Define and execute ZGF’s enterprise technology roadmap in partnership with firm leadership
Build, mentor, and inspire a high-performing technology team distributed across seven offices
Facilitate collaborative solutions across IT and Design Technology that support both business operations and creative work
Take ownership of the development of ZGF’s technology roadmap
lead strategic technological planning and oversee the evaluation, development, and integration of future technologies
Identify and implement applicable and appropriate technology trends and platforms to position the firm as an industry leader relating to the innovative, creative, and effective use and application of technology
Define standards, policies, procedures, measures, and organization enhancement to meet company goals for technology
Advocate for and communicate technology initiatives with senior management and key stakeholders
Cultivate and maintain strong lines of communication with end-users
continuously seek ways to innovate and provide enhanced support to improve business operations and enable the firm to better serve its clients

What we offer

Medical, Dental and Vision coverage with a generous employer contribution
HSA with employer contribution
401k with employer match
4 weeks of PTO and 10 paid holidays per year
paid parental and family leave programs

Fulltime

New

Help Desk Support, Tier II

We are looking to hire a Tier II Help Desk Support professional to deliver advan...

Location

United States , Austin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in IT support, desktop support, or service desk environments, with Tier 2 issue resolution experience
Strong hands-on troubleshooting ability with Microsoft Windows 10, Microsoft operating systems, and common desktop hardware and software issues
Experience supporting Active Directory or Azure AD/Entra ID for account access, authentication, and identity-related troubleshooting
Working knowledge of Microsoft 365 applications and services, including tools used for email, file collaboration, and communication
Understanding of networking fundamentals, including TCP/IP, wireless connectivity, VPN concepts, and basic connectivity troubleshooting
Experience managing service desk tickets through their full lifecycle with careful prioritization, documentation, and follow-through
Strong verbal and written communication skills, with the ability to explain technical issues clearly and deliver a positive user support experience

Job Responsibility

Act as the next level of support for issues that require deeper technical investigation beyond the initial service desk response
Diagnose and resolve problems involving desktops, laptops, operating systems, business applications, network connectivity, and user access
Handle incidents and service requests according to established response targets while balancing urgency, impact, and user needs
Work closely with engineering teams, senior support resources, and external vendors to drive complex issues through to resolution
Configure, deploy, and maintain endpoint devices across Windows, macOS, and mobile environments, including remediation of device-related issues
Support core workplace technologies such as Microsoft 365, identity platforms including Azure AD and Entra ID, and collaboration tools used across the business
Create and maintain clear support documentation, including ticket updates, solution records, and knowledge articles for recurring issues
Identify patterns in support demand and recommend practical improvements, process refinements, or automation opportunities to strengthen service delivery
Assist with user onboarding and offboarding activities, including account access setup, permissions changes, and device preparation
Provide day-to-day guidance to entry-level support staff and promote adherence to IT security standards, service procedures, and documentation practices

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Executive Director - Virginia Digital Maritime Center

Old Dominion University (ODU) seeks a visionary leader to grow an internationall...

Location

United States , Suffolk

Salary:

Not provided

Old Dominion University

Expiration Date

Until further notice

Requirements

Master’s degree in science, technology, engineering, mathematics, operations research, economics, or a related field
20 years of leadership experience advancing to leading large and multidisciplinary teams and engaging diverse stakeholders
Successful record of collaboration with a variety of organization types, such as business, military, government, and education
A record of accomplishment of advocating for subordinates, fostering talent development and management, and contributing positively to a fulfilling work environment
Established network within the maritime funding community (e.g., academic, government, military, industry, foundation)
Proven technical expertise in the maritime sector with practical application of these skills
Deep knowledge of the national and international maritime landscape
Experience in conflict resolution, team development, and promoting leadership qualities in others
Excellent communication and interpersonal skills, capable of engaging diverse stakeholders and fostering collaborative initiatives
Strong commitment to promoting diversity, equity, and inclusion in the workplace and research practices

Job Responsibility

Continue and accelerate VDMC’s growth as a national and international university leader in digital maritime research, workforce development, and economic development
Develop and implement strategic goals for VDMC in terms of research vision, growth, funding, and outreach
Cultivate domestic and international partnerships with government, industry, and academic stakeholders to expand funded research opportunities
Socialize and promote VDMC’s research, and researchers, in various forums, enhancing its reputation as a leader in digital maritime research
Champion a culture of research excellence, inclusivity, and collaboration among faculty, staff, and students while engaging actively in mentorship and professional development of VDMC’s team
Oversee operational, financial, and administrative functions to ensure the center’s success and growth
Develop and implement goals that align with the broader objectives of ODU’s research strategy
Promote economic development activities in the region by cultivating university partnerships with businesses and governmental agencies at all levels to exploit maritime-related technologies for commercial and socially responsible purposes
Identify and develop opportunities to commercialize intellectual property deriving from research and development activities
Engage university faculty in a variety of disciplines in research development activities related to the maritime sector, to include leading or coordinating the development and submission of proposals for extramural funding and cultivating intramural research collaboratives

Fulltime

New

Field Marketing Coordinator II

The Field Marketing Coordinator II will implement Aramarks’s Social Media and Pu...

Location

United States , Stone Mountain

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in journalism, advertising, communications, marketing or English
Public relations, Marketing, Sales, Community Management experience, a plus Outstanding knowledge and skills of all social media
Strong organizational and collaborative skills
Have a solid understanding of principles of Search Engine Operations (SEO)
Ability to balance multiple projects while meeting demanding deadlines, producing high quality work and projecting a positive attitude
Standout colleague, with the confidence to take the lead and guide other departments when necessary
Good understanding of technology and social media applications, and can pick up new tools quickly
Must be able to effectively communicate and understand directions
Must be able to understand safety rules, Aramark Alcohol Regulations, operating and maintenance instructions and procedures
Ability to understand and use Microsoft Office

Job Responsibility

Develop and implement the social media and public relations strategy, coordinating with the sales and marketing team across campus to ensure its efficiency by encouraging adoption of relevant social media and PR techniques into the workplace culture and into all of the company’s products and services. Target audiences include students, faculty, staff and the local community
Handle social media and public relations campaigns and day-to-day activities. Duties include online advocacy and promotion, writing editorial content for a variety of communication platforms, community-outreach efforts, promotions, building local publication relationships, etc.
Lead presence on social networking sites including Instagram, Facebook, Twitter, and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed
Become an advocate of the Company in social media spaces, engaging in dialogues and responding to questions where appropriate
Run a Blogger outreach program and build an active brand ambassador network to spread the word about the Company
Establish and supervise effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on efficiency of campaigns in an effort to enhance results
Share feedback insights gained from social media monitoring with the Operations teams, to help them evolve their strategies in a timely fashion and demonstrate responsiveness to customer needs, and trends
Works with Marketing Coordinator to make daily updates to the Company Website including menu correctness, video content, and written content. Ensure everything is accurate and on point with our Company message
Collaborate with design and other team members to develop compelling content plans
Work with subject matter authorities on a variety of topics and translate that information into captivating and concrete storytelling, improving brand awareness and engagement

Fulltime

English Speaking Market CIO

The ESM CIO ensures that IT services within the region are delivered securely, e...

Location

United Kingdom , Canary Wharf

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Master’s degree in IT, Engineering, or related field
8–12 years’ IT experience, including at least 5 years in management
Solid expertise in IT operations, infrastructure, applications, and cybersecurity
Knowledge of digital/customer experience businesses, and AI technologies
Strong leadership, negotiation, and communication skills
Fluency in English

Job Responsibility

Implement Group IT strategy and standards at regional level
Define regional IT roadmap aligned with business priorities and CIO directives
Contribute to Group governance forums and represent regional requirements
Ensure continuity, performance, and security of IT operations (network, workplace, servers, cloud)
Manage incident, change, and problem processes to guarantee service quality (SLA compliance)
Develop dashboards and KPIs to monitor IT performance
Coordinate deployment and adoption of Group applications and platforms in the region
Support local business units in digital projects, ensuring alignment with Group architecture
Anticipate technological changes (AI, GenAI, automation) and assess their impact
Apply Group cybersecurity and compliance policies (GDPR, local regulations)

ESM CIO

The ESM CIO ensures that IT services within the region are delivered securely, e...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Master’s degree in IT, Engineering, or related field
8–12 years’ IT experience, including at least 5 years in management
Solid expertise in IT operations, infrastructure, applications, and cybersecurity
Knowledge of digital/customer experience businesses, and AI technologies
Strong leadership, negotiation, and communication skills
Fluency in English

Job Responsibility

Implement Group IT strategy and standards at regional level
Define regional IT roadmap aligned with business priorities and CIO directives
Contribute to Group governance forums and represent regional requirements
Contribute to answer to Customers tenders in collaboration with the Commercial teams
Ensure continuity, performance, and security of IT operations (network, workplace, servers, cloud)
Manage incident, change, and problem processes to guarantee service quality (SLA compliance)
Develop dashboards and KPIs to monitor IT performance
Coordinate deployment and adoption of Group applications and platforms in the region
Support local business units in digital projects, ensuring alignment with Group architecture
Anticipate technological changes (AI, GenAI, automation) and assess their impact

Director Construction

This position is responsible for system-wide leadership of capital construction ...

Location

United States , Pittsburgh

Salary:

Not provided

Canonsburg General Hospital

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, facility management, business administration, construction management or a similarly pertinent field of study or relevant experience and/or education as determined by the company in lieu of bachelor's degree
15 years of experience with Management or leadership role
10 years of experience with Multi-site operational leadership in a healthcare setting
5 years of experience with Management of facility information management and building automation systems
10 years of experience with Multi-site management of facility infrastructure, including routine, on-demand, and preventative maintenance programs and teams

Job Responsibility

Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity
Plan, organize, staff, direct and control the day-to-day operations of the department
develop and implement policies and programs as necessary
may have budgetary responsibility and authority
Program Management
Plans, organizes, and coordinates the strategic, short- and long-range planning and day-to-day operations and activities of the facilities planning function
Coordinates the selection and supervision of architects, engineers, planning and design consultants, project managers, construction managers, inspectors, and/or other applicable professionals
Perform research and analysis in the development of facilities planning data
develops initial programmatic plans for use by design professionals based on long-range analysis of strategic plans and space utilization data
prepares special analyses and reports related to long-range planning

Fulltime

Staff Application Engineer, Workplace Technology

Mozilla

Location:
United States; Canada

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 02, 2026

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