CrawlJobs Logo

Staff AI Innovation Engineer, Employee Experience

airbnb.com Logo

Airbnb

Location Icon

Location:
United States

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

180000.00 - 225000.00 USD / Year

Job Description:

Architect the next generation of Airbnb’s internal operating system by designing and building intelligent, AI-powered solutions that address real Employee Experience (EX) pain points. Translate ambiguous HR and workforce needs into scalable products, stitch together systems and data flows, and rapidly build prototypes that demonstrate what’s possible. Move fluidly between engineering, product strategy, systems architecture, and narrative storytelling. Independently build working prototypes - agent flows, lightweight apps, LLM-driven assistants - that can progress from concept to stakeholder testing in days, not months, and that can evolve into production-ready solutions with minimal lift from partner teams. Partner closely with EX, BizTech, Legal, Privacy, and InfoSec to ensure solutions are innovative, ethical, and securely designed.

Job Responsibility:

  • Translate employee and manager workflows into well-defined AI product opportunities
  • Rapidly prototype and test working solutions (LLM agents, workflow automations, microapps, embedded tools, etc.)
  • Architect systems integrations across our HR tech stack (Workday, Greenhouse, Qualtrics, Airtable, RightAnswers, Asana, and more)
  • Lead discovery sessions with stakeholders to uncover automation and augmentation opportunities
  • Evaluate third-party AI tools and determine build vs. buy options
  • Design and execute fast-cycle pilots across knowledge management, decision support, communications, and resource planning
  • Define success metrics, measure impact, and iterate based on user feedback
  • Translate complex AI architectures into clear narratives that help stakeholders understand value and adoption paths
  • Ensure alignment with Airbnb’s privacy, security, and ethical AI guardrails
  • Continuously evolve EX’s AI strategy as organizational needs and technologies shift

Requirements:

  • 9+ years in product management, AI engineering, and/or platform architecture, with hands-on experience building and launching AI/ML-powered products
  • Proven 0→1 builder with extensive experience developing GenAI prototypes, tools, and platforms from scratch
  • Ability to produce functional prototypes (using Claude Code or similar) within hours and stakeholder-ready demos within days
  • Strong systems-thinking skills with the ability to map complex workflows, diagnose root causes, and design buildable solutions
  • Expertise in prompt engineering, context orchestration, and adapting LLM behavior to different users, workflows, and decision contexts
  • Data-informed decision-maker who can define success criteria, measure ROI, and refine models and workflows
  • Skilled in communicating technical concepts to non-technical audiences
  • Highly collaborative, systems-oriented, and adept at connecting dots across people, tools, and processes
  • Strong visual and narrative communication skills (Figma, Miro, slideware)
  • Portfolio of prototypes or relevant 0→1 work preferred but not required
What we offer:
  • bonus
  • equity
  • benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
December 16, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Staff AI Innovation Engineer, Employee Experience

Sr. Director, Product Management for Data & AI, Security and HSI

The Sr. Director of Product Management will lead the strategy and execution of T...
Location
Location
United States , Bellevue
Salary
Salary:
207700.00 - 280900.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • More than 10 years Product Management experience in an agile software product development environment preferably in a large consumer organization with millions of consumer applications and an advanced level understanding of superior customer experiences
  • 5+ years of experience in AI, data science, and analytics
  • Expertise in LLMs and Generative AI field
  • Experience leading digital applications and successfully launching Data & AI products in the market at large scale
  • Background working with Engineering and a strong understanding of the role of engineering in product development
  • 10+ years of experience in leading strategy, innovation, and data products
  • Advanced knowledge of data tools, techniques, and manipulation including cloud platforms, programming languages, and technology platforms
  • 5+ years leading and developing teams of 5 or more Manager level direct reports with skip-level employees
  • Bachelor's Degree in Computer Science, Engineering, IT or equivalent
  • Demonstrated experience driving enterprise data, analytics, and insights solutions and other technologies
Job Responsibility
Job Responsibility
  • Develop the data products that empower digital customer experiences to be contextual and personal, revamping and redesigning journeys using the new AI experiences
  • Define the overall strategy for how to build and deliver the best experience to our existing users and grow the strategic areas in the T-Life Super App and T-Shop on web
  • Build a Data & AI and Security platform for all Magenta users including Postpaid, Prepaid, TFB Micro and HSI
  • reusing the platform for Metro users to build the same capabilities in the new MyMetro App
  • Enable all the core HSI (High Speed Internet) consumer experiences into one single platform available across Magenta and Metro brands
  • Oversee Security Products for ScamSheild, P360, device diagnostics, VPN, credit monitoring etc. in T-Life to ensure that we can fully fill our promise of “Peace of mind” in the T-Life app
  • Develop and maintain strategic partnerships with senior internal and/or external customers
  • Creates, plans, and owns a portfolio of high-quality products & services through a lifecycle of envisioning/investing/innovating
  • Champion and communicate information and AI product value and other key performance indicators to partners and team members
  • Develop change management and communication plans and execute connected with customer change initiatives
What we offer
What we offer
  • medical, dental and vision insurance
  • a flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • Fulltime
Read More
Arrow Right

Senior Director of Corporate IT

Senior Director of Corporate IT (End User Services/AI, Systems Engineering, and ...
Location
Location
United States , San Francisco
Salary
Salary:
180000.00 - 304000.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience working in IT operations, overseeing large information technology projects
  • 6+ years of people management experience leading multiple technical teams, distributed across multiple geographies
  • Proven experience in operating and managing security, automation technology, and automation programs
  • Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
  • Experience with agile and scrum methodologies
  • Bachelor's degree in computer science (or a related field) or equivalent work experience
  • Experience working within high-growth, cloud-first (AWS), B2B SaaS companies
  • Excellent leadership, decision-making, and project management skills
  • Excellent communication and influencing skills
  • Experience with Okta, Google Workspace, Slack, Jamf, Microsoft 365, Atlassian Cloud, Jira, Oomnitza, automation tools, AWS, and Zoom
Job Responsibility
Job Responsibility
  • Provide technology vision and leadership for deploying IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale
  • Architect and scale IT Operations and Infrastructure to support a growing, hybrid workforce, ensuring high availability and performance of critical systems
  • Drive the strategy, implementation, and adoption of enterprise employee-facing AI programs and automation, enhancing productivity and user experience across the organization
  • Partner closely with the CISO organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
  • Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement
  • Consult with senior-level stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies
  • Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently met or exceeded
  • Ensure employees receive professional, efficient, and effective support, with a focus on continuous improvement and user satisfaction
  • Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations
  • Provide regular metrics and KPIs across functions to gauge the effectiveness of service delivery and inform strategic decisions
What we offer
What we offer
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Fulltime
Read More
Arrow Right

Sr Operations Manager

AI is the most transformational technology of our time, capable of tackling some...
Location
Location
United States , Boston
Salary
Salary:
86200.00 - 150900.00 USD / Year
Amazon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Engineering, Science, Supply Chain, or Operations related fields
  • Experience in leading large teams to high levels of performance
  • Experience as a project owner / sponsor for strategic step change initiatives and enabling innovative thinking in project teams
  • Experience in developing future leaders and creating tailored succession plans
Job Responsibility
Job Responsibility
  • Collaborate with internal partners to build input-focused operating plans for achievement of key measures
  • Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice
  • Develop, implement, or change processes as necessary to allow the team to scale at an accelerated pace, while managing cost and without impacting customer experience
  • Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams
  • Inspire front line teams to go beyond the standard “call of duty” to find creative solutions for our product issues
  • encourage risk-taking and advocacy on behalf of product teams
  • Create closed-loop feedback processes where data associates are encouraged to be active participants in identifying opportunities for improvements to customer experience, workplace conditions, and internal tools
  • Work with finance & operations leadership team to develop, support manage the annual expense budget and build collaborative relationships with partner organizations
  • Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of
  • Foster a work environment that respects and is responsive to the needs of a diverse staff
What we offer
What we offer
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
Read More
Arrow Right

Manager, IT Solutions Delivery

The Manager, IT Solutions Delivery serves as a strategic leader accountable for ...
Location
Location
United States , Carlsbad
Salary
Salary:
78948.00 - 98712.00 USD / Year
24hourfitness.com Logo
24 Hour Fitness
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • 10+ years of experience in IT service management, with at least 5 years in a supervisory or management role within an IT service desk environment
  • In-depth knowledge of ITIL frameworks for incident, problem, change, and service request management
  • In-depth knowledge of ITSM principles and best practices
  • Proficient in ITSM tools and technologies, with a focus on automation and process optimization
  • Understanding of key IT infrastructure and components, including hardware, software, networks, operating systems, and related technologies relevant to the organization's environment
  • Familiarity with common user applications and tools, including commercial and custom-developed software used by corporate and field employees
  • Understanding of data and analytics tools to measure service desk performance, identify trends, and improve effectiveness and efficiency
  • Strong leadership and team management skills: motivate and develop staff, delegate tasks, provide feedback, and foster collaboration
  • Excellent problem-solving and critical thinking abilities: troubleshoot, diagnose, and resolve user issues efficiently and effectively with sound analytical and logical thinking
Job Responsibility
Job Responsibility
  • Build and maintain a high-performance team by recruiting, developing, and mentoring skilled and motivated professionals in a collaborative environment that fosters a culture of excellence, teamwork, innovation, and continuous improvement
  • Delegate tasks effectively by assigning ownership and accountability, promoting individual growth and development
  • Provide clear communication and feedback, regularly conveying expectations, goals, and performance metrics, and offering constructive feedback for individual and team growth
  • Resolve conflicts effectively, fostering a positive and open environment where team members feel comfortable raising concerns and collaborating on solutions
  • Demonstrate strong decision-making skills by analyzing information, weighing options, and making sound decisions that benefit the team and the organization
  • Demonstrate adaptability and resilience by navigating change, unforeseen challenges, and tight deadlines calmly and confidently while maintaining a positive and proactive approach
  • Demonstrate Emotional intelligence through understanding and managing your own emotions and biases and by recognizing and responding appropriately to the emotions of others
  • Support, disseminate, and enforce information security and compliance policies, standards, and guidelines across end-user technologies, processes, and behaviors
  • Train team members to recognize suspicious activity and events and ensure expeditious escalation and resolution of security incidents
  • Evolve the knowledge, technical expertise, and productivity of your staff by documenting problem resolution performed by higher-echelon support and adopting those procedures into core capabilities
What we offer
What we offer
  • Free Club Membership
  • Employee Assistance Program (EAP)
  • Basic Group Live and AD&D Insurance ($10,000)
  • 401k Savings and Investment Plan
  • Medical/Dental/Vision Benefits (for average of 30 hours or more per week)
  • Paid Time Off (for average of 30 hours or more per week)
  • Sickness Benefits (for average of 30 hours or more per week)
  • Complimentary membership for team members and their eligible dependents
  • Fulltime
Read More
Arrow Right
New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...
Location
Location
Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga
Salary
Salary:
Not provided
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 08, 2026
Flip Icon
Requirements
Requirements
  • A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
  • A strong record of high-quality teaching and student-centred learning
  • An established or emerging research profile aligned to literacy, curriculum or pedagogy
  • The ability to build productive partnerships and contribute to academic leadership
Job Responsibility
Job Responsibility
  • Lead impactful literacy teaching and research
  • Teach across online and on-campus environments
  • Shape future teachers and education practice
  • Contribute to curriculum innovation
  • Build strong relationships with students and partners
  • Provide academic leadership in literacy education
  • Contribute to the School's research profile
  • Supervise higher degree research students
  • Actively engage with professional, community and government stakeholders
  • At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level
What we offer
What we offer
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Program Manager - Controls and Avionics Solutions

This position is based in Endicott, New York. New York and on-site work will be ...
Location
Location
United States , Endicott
Salary
Salary:
120874.00 - 205486.00 USD / Year
baesystems.com Logo
Baesystems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering, engineering or manufacturing management, or other discipline
  • Demonstrated ability for building strong customer/ stakeholder relationships
  • Strong communication, negotiation, and presentation skills
  • Ability to interpret data and make data-driven decisions
  • Highly adaptable with strong initiative
  • Demonstrated ability to lead and motivate cross-functional teams
  • Knowledge of the global aviation market and regulatory requirements and/ or military aviation market
Job Responsibility
Job Responsibility
  • Maintaining strong customer relationships and leading a multidisciplinary team to execute complex development programs within schedule and budget
  • Leadership and management oversight of a project team assuring that project’s financials, schedule, and technical objectives are met and that the highest level of customer satisfaction is achieved while meeting all contractual commitments
  • Work effectively and collaboratively with Engineering, Operations, and all Program Office functional leadership to assure deliveries continue to exceed customer commitments and achievement of financial commitments to the company
  • Manages, coordinates, plans, organizes, controls, integrates, and executes projects within the Military Aircraft Systems portfolio
  • Participates in the support of new business and in the development of proposals
What we offer
What we offer
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • 401(k) savings plan
  • Disability coverage
  • Life and accident insurance
  • Employee assistance program
  • Legal plan
  • Discounts on home, auto, and pet insurance
  • Fulltime
Read More
Arrow Right
New

Finance Business Partner (Research)

Full Time, Fixed Term (12 months). Level 7 - $101,421 to $110,819 p.a. (plus 17%...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
101421.00 - 110819.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 02, 2026
Flip Icon
Requirements
Requirements
  • A degree in Accounting or Finance (professional accounting body membership is desirable)
  • Experience in project budgeting, forecasting and financial analysis
  • Background in management accounting or business partnering within complex environments
  • exposure to government funding or higher education is advantageous
  • Excellent stakeholder engagement skills, with the ability to work effectively with academics and researchers
  • Familiarity with business intelligence systems and dashboard reporting
Job Responsibility
Job Responsibility
  • Partner with academics to deliver strategic financial insights that enable research success
  • Directly influence world-class projects and decisions shaping the future of education and innovation
  • Lead initiatives that enhance financial governance, deliver accurate and timely reporting, and support key projects such as cost-pricing systems and research budgeting
  • Help build financial capability across the University, fostering collaboration and continuous improvement
What we offer
What we offer
  • Flexibility with a 35-hour work week
  • Access to hybrid work arrangements
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Associate Lecturer/ Lecturer in Oral Health

Make a real impact by educating future oral health professionals to serve the ur...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
80046.00 - 134965.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 16, 2026
Flip Icon
Requirements
Requirements
  • A qualification relevant to the discipline and appropriate to the level being applied for
  • Full registration (for teaching/research) as a Dentist or Oral Health Therapist with the Australian Health Practitioner Regulation Agency (Ahpra)
  • Excellent understanding of the clinical practice of oral health therapy, supported by a record of teaching and subject coordination relevant to the discipline and appropriate to the level being applied for
  • Evidence of the delivery of high quality student-centred learning and teaching in oral health therapy and/or general dentistry
  • A record of research activity or capability relevant to the discipline and appropriate to the level being applied for, as outlined in the position descriptions, may facilitate the progression of research opportunities
Job Responsibility
Job Responsibility
  • deliver high-quality teaching, clinical supervision and learning experiences in Oral Health
  • work with students in both clinical and preclinical settings while contributing to curriculum development, industry engagement and community partnerships
What we offer
What we offer
  • Generous support provided to assist with relocating to Riverina’s beautiful Wagga Wagga or surrounds
  • 17% superannuation
  • Fulltime
Read More
Arrow Right