CrawlJobs Logo
Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Administration

Staff - Advanced Technical Support Engineer - Switching (EX/QFX)

United States of America Employment contract 105500.00 - 243000.00 USD / Year · Job Posted July 02, 2026
Apply Position
Job Link Share

Job Description

We are seeking a highly motivated Senior Network Engineer to join our Switching Support team in a hybrid role. In this position, you will troubleshoot sophisticated network related issues across the EX-series and QFX-series Switching product line, working directly with customers and engineering to investigate and resolve queries. This is a hands-on role requiring strong technical skills, a customer-focused mindset, and a proactive attitude. You will develop deep product knowledge and take ownership of key Support responsibilities, including advanced debugging, customer issue reproduction, mentoring, team training and writing clear, user-focused documentation.

Job Responsibility

  • Document and reproduce customer problems and coordinate fixes by engineering department
  • Manage critical customer accounts and escalation requests
  • Troubleshoot hardware and software issues, replicate customer's environment, network problems in the lab, facilitate communication between customers, escalation and engineering for bug fixes/workarounds, timely resolution of issues
  • Mentor newly hired support engineers and peers in technical areas of specialty
  • Provide ongoing technical and process training on new product developments and service offerings
  • Serve as team escalation point for difficult technical and customer issues, along with working directly with Engineering if required
  • Participate as technical expert in product marketing meetings and support readiness project work
  • Work with external partners, vendors, and customers to clearly document and distribute FAQs for knowledge transfer and consistently accurate resolutions
  • Document all actions taken toward resolving customer issues in contact tracking database
  • Develop common questions and answer documentation to be included in department knowledge base
  • Provide regional and overflow support which includes handling escalations from tier 1 & 2 technical support teams around the globe
  • Some weekend work or rotation coverage, onsite troubleshooting, and occasional travel is required

Requirements

  • Bachelor's or Master's in Computer Science, Information Systems, or a related field work experience can be substituted in lieu of a degree
  • 6+ years of experience supporting, designing, and implementing IP networks
  • Candidates who have extensively worked on troubleshooting, implementing, and supporting large IP networks
  • 6+ years of experience supporting, designing, and implementing IP networks
  • Excellent verbal and written communication, presentation and customer handling skills
  • Technical lead to provide mentoring and training for team members
  • Ability to logically troubleshoot complex and high-impact problems
  • IP Packet flow, OSI layers
  • Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)
  • IP routing protocols (BGP, OSPF, ISIS, RIP)
  • EVPN / VxLAN
  • Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP)
  • Traffic generator tools such as Spirent and IXIA
  • MPLS, VPLS, L2, and L3 VPN
  • MPLS Traffic Engineering, LDP, RSVP
  • Multicast technologies NG-MVPN, PIM
  • EVPN / VxLAN
  • Experience with Linux
  • Perl/Unix scripting

Nice to have

  • Certifications for switching and routing a plus. (JNCIA, JNCIS, JNCIP, JNCIE - CCNA, CCNP, CCIE)
  • AI/ML experience a plus

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
Hewlett Packard Enterprise - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Staff - Advanced Technical Support Engineer - Switching (EX/QFX)

8 matching positions

New

Bar Captain

Communicate service needs to chefs and stewards throughout functions. Total char...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Communicate service needs to chefs and stewards throughout functions
  • Total charges for group functions, and prepare and present checks to group contacts for payment
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service
  • Ensure proper centerpieces are displayed on every table
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use
  • Check in with guests to ensure satisfaction
  • Set tables according to type of event and service standards
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintain cleanliness of work areas throughout the day
  • Follow all company and safety and security policies and procedures
  • Fulltime
Read More
Arrow Right
New

PACS Engineer

How would you like to work in a place where your contributions and ideas are val...
Location
Location
United States , Augusta
Salary
Salary:
Not provided
wellstar.org Logo
Wellstar Health System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Information Technology or Bachelors Computer Applications or Bachelors Biomedical Engineering
  • Advanced, hands-on experience administering, configuring, and supporting Sectra PACS / enterprise imaging
  • Hands-on experience with PACS solutions, with demonstrated Sectra proficiency
  • CIIP (Certified Imaging Informatics Professional) within 90 Days Required
  • PARCA (PACS Administrators Registry and Certification Association) within 90 Days Required
Job Responsibility
Job Responsibility
  • Design, implement, and optimize scalable PACS architectures that integrate with enterprise IT environments, including cloud-based and hybrid solutions
  • Ensure the PACS infrastructure is designed for high availability and fault tolerance to support hospital operations 24/7
  • Facilitate seamless integration with EHR, RIS, AI-driven diagnostic tools, and reporting systems using standardized protocols such as HL7 and DICOM
  • Enhance clinician workflows by designing user-centric PACS solutions that reduce inefficiencies and minimize image retrieval and load times
  • Develop strategies for load balancing, caching, and indexing to improve image retrieval speed and system responsiveness
  • Maintain in-depth knowledge of all applications and infrastructure supporting medical imaging, including networks, firewalls, and backend systems
  • Manage the lifecycle of PACS applications, ensuring efficient operation, preemptively resolving issues, and maintaining availability to support clinical operations
  • Monitor application performance, troubleshoot issues, and coordinate with technical teams to implement solutions
  • Ensure compliance with healthcare regulations and organizational policies
  • Oversee proper functioning of DICOM modalities, image routing, and data storage solutions
  • Fulltime
Read More
Arrow Right
New

Senior Iam Engineer

Randstad Digital (Formerly Finite Recruitment) - Senior IAM Engineer. Canberra b...
Location
Location
Australia , Canberra
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 19, 2026
Flip Icon
Requirements
Requirements
  • Australian Citizens ONLY
  • NV1 security clearance
Job Responsibility
Job Responsibility
  • Strong technical capability to support Business-as-Usual (BAU) operations for the One Identity Manager platform
  • Stabilizing and managing BAU activities at Level1 and Level2 to ensure operational stability and service continuity
  • Managing and supporting activities that overlap between BAU and Project delivery
  • Proactively monitor and troubleshoot complex issues in the One Identity Manager environment
  • Oversee the application of patches, updates, and upgrades to One Identity Manager and associated systems
  • Provide post-implementation support and develop detailed technical documentation
  • Perform daily Standard Operating Procedures (SOP’s) to maintain the quality of the operational platform
  • Configure and maintain IAM workflows, policies, and connectors to support BAU operations
  • Fulltime
Read More
Arrow Right
New

Finance Business Partner

Citadel Source are delighted to be supporting a fast-growing retail business in ...
Location
Location
United Kingdom , Gloucestershire
Salary
Salary:
60000.00 GBP / Year
citadelsource.com Logo
Citadel Source
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fully Qualified Accountant (ACCA/CIMA/ACA)
  • Experience of managing relationships and being able to impact and influence senior non-financial management
  • Excellent communication and interpersonal skills
  • ability to express financial information to non-financial colleagues
  • Experience of performing detailed financial performance analysis, with high standards, accuracy, and presentation
  • Excellent planning and time management skills with the ability to meet exacting deadlines
  • Mixture of analytical, commercial and persuasion skills
  • Sage experience desirable
Job Responsibility
Job Responsibility
  • Work closely with commercial, operational, and senior leadership teams to provide clear, actionable financial insight
  • Support budgeting, forecasting, and long-term planning processes
  • Deliver monthly management reporting and variance analysis
  • Identify opportunities for growth, cost savings, and improved efficiency
  • Challenge assumptions and support data-driven decision-making
  • Be a key contributor to cross-functional projects and strategic initiatives
  • Build strong relationships with stakeholders across the business
  • Create better MI in the logistics arm of the business to report to senior finance
  • Develop a KPI pack to manage and drive the expansion of the division
What we offer
What we offer
  • 28 days holiday allowance + bank holidays
  • Bonus Scheme
  • Regular team lunches & team socials
  • Fulltime
Read More
Arrow Right
New

Commercial Analyst

Citadel Source are delighted to be supporting a well-known business near Staffor...
Location
Location
United Kingdom , Stafford
Salary
Salary:
35000.00 - 40000.00 GBP / Year
citadelsource.com Logo
Citadel Source
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly analytical with strong numerical skills
  • ability to translate data into meaningful commercial insight
  • confident working with both financial and non-financial stakeholders
  • partnering across business to influence decision-making and improve performance
  • strong Excel capability
  • proactive mindset
  • comfortable handling large data sets
  • identifying trends
  • challenging assumptions
Job Responsibility
Job Responsibility
  • Producing detailed commercial analysis to support strategic and operational decisions
  • Delivering insight on margins, pricing, stock levels and business performance
  • Supporting budgeting, forecasting and performance tracking processes
  • Analysing trends and identifying risks and opportunities across the business
  • Partnering with operational and procurement teams to align forecasts with demand
  • Maintaining accurate financial and operational data within internal systems
  • Supporting senior stakeholders with ad-hoc analysis and reporting
What we offer
What we offer
  • On-site parking
  • Fulltime
Read More
Arrow Right
New

Ward Hostess/Host

Are you looking for a new challenge? Do you have a passion for customer service?...
Location
Location
United Kingdom , Bolton
Salary
Salary:
12.71 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Awareness of food & hygiene standards
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress
  • Taking pride in what you do and a willingness to learn and go the extra mile for our patients
  • This position is subject to a Disclosure & Barring Service check
  • costs met by the employer
Job Responsibility
Job Responsibility
  • Provide menus, take orders from patients and support with all dietary and allergen queries
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service
  • Liaise with ward staff to ensure patients' needs are met in a timely manner
  • Offer a great customer service by always putting the patient first
What we offer
What we offer
  • competitive pay
  • great perks
  • unrivalled opportunities for learning and development
  • Parttime
Read More
Arrow Right
New

APS5 Finance Officer

Randstad Canberra has partnered with a high-profile Federal Government Regulator...
Location
Location
Australia , Canberra
Salary
Salary:
59.61 - 63.20 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 19, 2026
Flip Icon
Requirements
Requirements
  • Strong experience in accounting, financial administration, or revenue recovery/invoicing setups
  • Comfort working with large datasets, finding data discrepancies, and verifying numbers across multiple sources
  • Excellent communication skills to act as a supportive finance partner to internal business teams
  • Due to the federal nature of this project, applicants must be Australian Citizens and located in Canberra, Sydney, Brisbane, Melbourne, or Adelaide
  • Federal Government finance experience
  • Data entry experience
  • Finance systems literacy
  • Secondary School/High School
Job Responsibility
Job Responsibility
  • Move their timekeeping-to-invoicing workflows from manual entry to smooth, automated systems
  • Maintain and validate a central historical dataset tracking revenue recovery efforts (FTE and $ amounts)
  • Keep an eye on revenue vs. actual budgets and present clear findings directly to the agency's Governance Forum
  • Provide high-level advice and support to various internal business streams on their specific scheme budgets
  • Fulltime
Read More
Arrow Right
New

Ward Hostess/Host

Are you looking for a new challenge? Do you have a passion for customer service?...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
12.71 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Awareness of food & hygiene standards
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress
  • Taking pride in what you do and a willingness to learn and go the extra mile for our patients
  • This position is subject to a Disclosure & Barring Service check
  • costs met by the employer
Job Responsibility
Job Responsibility
  • Provide menus, take orders from patients and support with all dietary and allergen queries
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service
  • Liaise with ward staff to ensure patients' needs are met in a timely manner
  • Offer a great customer service by always putting the patient first
What we offer
What we offer
  • Competitive pay
  • Great perks
  • Unrivalled opportunities for learning and development
  • Fulltime
Read More
Arrow Right