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The Staff Accountant plays a key role in supporting the financial integrity and operational excellence of Saddlebrook Resort. This position directly assists the Financial Controller with day-to-day accounting operations, income audit processes, membership accounting, and reconciliation activities. The ideal candidate is detail-oriented, collaborative, service-minded, and embraces the Game Changers mentality—taking ownership, working with precision, and supporting both internal teams and the guest experience.
Job Responsibility:
Directly assist the Financial Controller with daily accounting procedures and financial operations
Respond to any reasonable task assigned by the Financial Controller in support of department and property objectives
Maintain accurate records in accordance with company policies, internal controls, and generally accepted accounting principles (GAAP)
Work closely with the centralized accounting team on items requiring follow-up, reconciliation, or research
Reconcile daily income journals across all revenue outlets
Prepare and compile daily income audit packages with appropriate documentation and backup
Research and resolve discrepancies related to daily revenues
Reconcile and log promotional checks on a daily basis
Review and post quarterly membership charges accurately and timely
Prepare and distribute membership statements
Manage membership receivables and collection efforts in a professional and service-focused manner
Conduct research on membership transactions as needed
Partner closely with the Director of Membership Relations on all membership-related matters to ensure accuracy, communication, and member satisfaction
Research and reconcile gift certificate and gift card transactions
Investigate, document, and respond to chargebacks in a timely manner
Maintain a detailed and accurate chargeback log, ensuring follow-up and resolution
Maintain the highest level of internal and external guest relations, demonstrating professionalism and discretion at all times
Uphold Saddlebrook Resort standards, policies, and procedures while promoting a positive, collaborative workplace culture
Requirements:
Bachelor’s degree in Accounting, Finance, or related field preferred
Minimum of 1–3 years of accounting experience
hospitality or resort experience strongly preferred
Working knowledge of income audit functions and accounts receivable processes
Experience with accounting systems and Excel
hotel PMS and financial systems experience a plus
Strong analytical, organizational, and problem-solving skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Attention to detail and accuracy
Financial discipline and integrity
Collaboration and cross-departmental communication
Customer and member service mindset
Accountability and ownership
Game Changer mentality—proactive, solutions-driven, and committed to excellence
Ability to sit, stand, and work at a computer for extended periods
Ability to work flexible hours as needed to meet business demands, including month-end and audit cycles