Stadium Contract Manager

• Lead the operational and financial delivery of the contract, ensuring performance meets stadium specifications, KPIs, and SLAs
• Shape and manage the Resource & Recycling strategy, aligning it with annual and seasonal environmental and sustainability targets
• Carry out Waste Composition Analysis and use insights to enhance recycling performance and resource efficiency initiatives
• Deliver impactful education and engagement campaigns that support client goals and promote key recycling and sustainability themes
• Build strong relationships with stakeholders through regular reviews, clear communication, and collaborative problem‑solving
• Use management information to identify trends, drive service improvements, and unlock operational efficiencies
• Work closely with Depot and Regional Operations Managers to monitor service levels and identify opportunities for improvement or growth
• Lead presentations, awareness sessions, and site tours that champion the client’s environmental and sustainability ambitions
• Collaborate with Key Account Support, Innovation, and Social Value teams to ensure smooth operations, introduce new technologies and Circular Economy initiatives and support delivery of Social Value commitments
• Oversee pricing, billing accuracy, and financial performance, working with Credit Control to ensure timely payments and managing contractual or required price adjustments

• At least five years’ experience in account management, with strong knowledge within the waste management sector
• A positive, proactive approach with a strong commitment to supporting sustainability goals and delivering excellent customer service
• Confident, solutions focused mindset with a passion for helping clients achieve ambitious environmental targets
• Strong team player with the ability to lead, support, and work independently while managing multiple priorities
• Proficient in Microsoft Office and comfortable working with databases
• Ability to produce clear, accurate, and well-structured reports, with strong written, numerical, and presentation skills
• Adaptable and forward thinking, with the ability to improve and evolve systems and processes in a growing business
• Willing to undergo security checks for access to secure sites such as MOD locations, airports, schools, and colleges
• Full UK driving licence required

Experience in managing/supervising a team would be highly advantageous

• A supportive, inclusive, and fun team culture
• Designed to empower you to work where and how you thrive, balancing productivity with lifestyle
• Opportunities for career growth and development
• Competitive salary and great benefits
• A company that values your voice and ideas