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SSS Program Manager

United States of America, Rochester 30.68 - 46.02 USD / Hour · Job Posted February 21, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Leads academic opportunity projects within the College and Regional and/or Nationally supported projects, targeting underrepresented and/or underprivileged students/others in the community
  • Provides project oversight, including counseling, referrals and information on the support services available to address the special needs of the program or project
  • May evaluate effectiveness of curriculum and effectiveness of program in meeting goals
  • Develops strategies, programs, workshops, research projects and other interventions to increase the opportunities for low-income, first-generation college and underrepresented minority students to succeed
  • Collaborates with leadership, staff and administration to develop, seek funding for, implement, and evaluate opportunities to increase student success
  • Works closely with leadership to develop and lead the implementation of programs/workshops that reach students in the Rochester community
  • Serves as thought partner on implementing diversity curricula
  • Serves as a college advisor and counselor providing academic, financial, personal, social and career counseling and advising support for students
  • Monitors and evaluates academic progress and develops strategies for enhancing academic performance, assesses special needs of students and makes appropriate referrals
  • Coordinates academic support programs, including setting up and planning meetings and recruiting and hiring of instructors, undergraduate and graduate student staff
  • Finalizes program schedule and classes
  • Supervises student staff
  • Oversees special scholarship programs
  • Manages tutorial services, including individual tutoring, group tutoring, and various area of study-specific tutoring programs
  • Maintains confidential student records and submits evaluative data for State and Institutional reports
  • Maintains the office database and other data systems and trains the counseling and support staff on the usage
  • Assists Director in advancing strategic planning efforts of the department
  • Coordinates and monitors practices that promote retention and graduation of students
  • May supervise counselors and student assistants
  • Other duties as assigned

Requirements

  • Master's degree and 3 years of relevant experience required
  • Or equivalent combination of education and experience
  • Supervisory Experience preferred
  • Experience with curricular design and assessment preferred
  • Demonstrated success in fund raising, writing grants, and/or grants administration required
  • Excellent verbal and written communication skills required
  • Ability to work in diverse environments and collaborate with individuals of different backgrounds required
  • Demonstrated commitment to the value of access to higher education and the impact it has on individuals, families and communities required

Nice to have

  • Supervisory Experience
  • Experience with curricular design and assessment

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