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NTT DATA Logo NTT DATA · IT - Software Development

Sre Sr. Engineer

Mexico, Guadalajara · Job Posted June 29, 2026
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Job Description

We are currently seeking a SRE Sr. Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). The SRE Sr. Engineer will be able to own the cloud infrastructure, build an infrastructure-as-code environment while also being able to monitor overall systems and infrastructure health to help the company continue advancing their innovation. The successful candidate will have the Cloud and DevOps culture embedded in their work habits. This role will help drive these practices in the overall transformation of operational support.

Job Responsibility

  • Maintain public cloud infrastructure by using at least one of the Cloud technology Azure or AWS
  • Build and Maintain cloud infrastructure automation (IaC) by using Terraform, ARM Templates or similar
  • Build and Maintain IT automation using tools like Ansible, Chef or managing complex container-based applications like Helm for Kubernetes
  • Build, delivery and deployment by using modern technologies like Git, Git Action, Jenkins, Octopus, Ansible, Docker, Kubernetes or similar
  • Build and maintain observability and monitoring across different IT platforms by using Grafana, Prometheus, Elastic, DataDog or similar
  • Oversee all planned outages, assess RCA and assist with major upgrades to ensure minimum downtime
  • Be part of a L3 team, spread across 3 time zones, to support troubleshooting IT platforms issues, when required (escalated from previous support levels L1 and L2).

Requirements

  • Bachelor's degree in computer science, Engineering or related fields
  • Minimum 3 years of working experience with at least one of the public cloud platforms
  • Minimum of 5 years Windows / Linux experience
  • Minimum of 2 years Terraform or other IaC platforms experience
  • Strong knowledge of Elastic, Grafana, Prometheus or other observability platforms (Datadog, Dynatrace, etc.)
  • Proven experience with running and/or managing large IT platform services with multiple availability regions
  • Experience with container orchestration platform Docker or Kubernetes, or similar
  • Strong English communication (written and oral) skills are required.

Nice to have

  • Public Cloud (Azure or AWS) Certifications – Professional level preferred
  • Comfort with both Linux and Windows administration
  • Background with scripting technologies: PowerShell or Bash or Python
  • Knowledge of monitoring and logging systems (e.g. ELK stack, Grafana, Icinga2 or similar).
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