Sre Observability Technical Lead - Vice President Job at Citi (Belfast)

Custody Support - Application Support Technical Lead - Vice President

Team/Role Overview: The person would be a part of the Custody Support team suppo...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Blockchain and Crypto Currency Technology Fundamentals Understanding of distributed ledgers, consensus mechanisms, and cryptographic principles as they apply to digital asset custody and settlement workflows
Cloud and Distributed Technology Support Experience Experience in supporting target technology stacks such as ECS, OpenShift, and microservices at L2/L3 level in distributed, cloud-native environments
Site Reliability Engineering (SRE) Hands-on experience with modern observability, monitoring tools, automation tools, and resiliency management — including Open Telemetry, Grafana, and Google Cloud Observability (GCO)

Job Responsibility

Lead a team of technical experts for the new product offering - Digital Custody Assets
Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems
and recommend and implements solutions
Performing Incident/Outage Management, pro-actively collaborate with Development and Infrastructure partners to identify and remediate stability risks, and engage in crisis management and cross region handholding of issues
Investigation of incidents reported across a range of applications within our Custody Digital Assets and Settlements applications
Engagement with ITIL processes including Major Incident management, problem management, change management etc
Operate independently to identify process bottlenecks and proactively drive improvements by engaging the appropriate teams
Experience in performing resiliency activities such as disaster recovery coordination from Production to Contingency site from an Application Support perspective, and Application component level resiliency tests

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Hybrid working model (up to 2 days working at home per week)

Fulltime

Senior Sre – Data & Middleware Observability & Incident Reduction Vice President

The Senior Incident Operations & Optimization Specialist for Data & Middleware i...

Location

United States , Irving

Salary:

125760.00 - 188640.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

A minimum of 8+ years of hands-on experience in database administration, middleware engineering, or enterprise data platform operations
Proven experience in event management, alert tuning, and incident reduction for data and middleware services, with measurable results
Direct, hands-on experience with modern AIOps and event management platforms
Deep knowledge of both relational (e.g., Oracle, SQL Server) and NoSQL (e.g., MongoDB) database technologies, including clustering, replication, and performance tuning
Expertise in middleware platforms, including messaging technologies (e.g., MQ, Kafka) and application servers (e.g., WebSphere, Tomcat)
Hands-on experience developing robust automation solutions using relevant scripting languages (e.g., Python, Shell) and modern automation frameworks
Proficiency in log analysis, pattern recognition, and using query languages for data analysis on log aggregation platforms
Excellent analytical abilities with a systematic approach to troubleshooting complex data platform architectures and correlating infrastructure issues with application impact
Exceptional communication skills with the ability to collaborate effectively with DBAs, middleware engineers, and application teams, and to present technical concepts to diverse audiences
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical field

Job Responsibility

Analyze and optimize monitoring across all database and middleware platforms to address high-volume, low-value alerts, identify patterns in incident generation, and determine root causes
Develop and implement domain-specific correlation, de-duplication, and suppression rules on AIOps and event management platforms
Create logic that understands database cluster relationships, messaging dependencies, and application-to-database connections
Architect and develop automation playbooks for incident data enrichment and automated remediation of common database and middleware issues, such as connection pool resets or service restarts
Identify monitoring gaps across the data and middleware landscape, proposing enhancements to ensure comprehensive health monitoring and address blind spots in transactional flows
Partner closely with Database Administration (DBA), middleware engineering, and application teams to validate correlation logic, build consensus on threshold changes, and provide expert guidance on event management best practices
Continuously validate the effectiveness of implemented rules and automation, ensuring critical health indicators remain highly visible
Lead post-implementation reviews and drive iterative improvements

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Application Support Technology Lead Analyst - Vice President

The SRE Observability Specialist is a hands-on expert, delivering the future of ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7+ years of experience in SRE, Observability Engineering, or platform infrastructure roles focused on operational telemetry
Hands-on experience in observability tools and stacks such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, and similar platforms
Deep understanding of SLIs, SLOs, Error Budgets, and telemetry best practices in high-availability environments
Proven ability to troubleshoot integration issues and support observability across hybrid platforms (on-prem, cloud, containers)
Experience building dashboards aligned to business outcomes and incident workflows, especially in critical flows like payments
Familiarity with modern observability tooling ecosystems, including AI/ML capabilities, trace correlation, baselining, and alert tuning
Strong interpersonal and collaboration skills
Experience in enablement or platform teams with a track record of scaling best practices across diverse business units
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

Job Responsibility

Define the roadmap for Engineering enablers for Project Orion team aligned with enterprise reliability and SRE Services organization goals
Translate Organization strategy into an actionable delivery plan in partnership with Services Products, Operations & Engineering function, delivering incremental, high-value milestones
Understand Critical Business Services functional scope and translate into End-to-End monitoring solutions
Deliver against the observability roadmap for Services Technology by building scalable, reusable telemetry solutions
Periodic review and analyze application monitoring TOIL and collaborate with stakeholders and remediate them as per organization goal
Create and maintain dashboards and visualizations for critical client journeys, including real-time flows across Payments
Guide line-of-business teams in implementing SLIs/SLOs, golden signals, and effective alerting to support operational excellence
Support integration and adoption of observability tooling across on-prem, public cloud (AWS/GCP), and containerized environments (ECS, Kubernetes)
Customize shared dashboards and observability components in partnership with CTI and other central Engineering functions, ensuring usability and flexibility
Provide technical support and implementation guidance to SREs and developers facing integration or tooling challenges

Fulltime

DevOps Support Lead Analyst - Vice President

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

India , Chennai; Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5–7 years of relevant experience in a hands‑on technical or support leadership role
Experience contributing to architecture discussions and ensuring solutions align with enterprise standards and long‑term maintainability
Experience working with senior stakeholders or technology partners
Demonstrated experience supporting IT service improvements or platform stability initiatives
Strong communication and presentation skills
Experience supporting or contributing to technical roadmaps or operational workstreams
Experience participating in resilience‑related activities such as incident simulations, disaster recovery exercises, or stability testing
Ability to collaborate with cross‑functional support teams and technology groups
Strong organizational and workload‑planning skills
Consistently demonstrates clear and concise written and verbal communication skills

Job Responsibility

Demonstrates a strong understanding of how application support contributes to the overall technology function and organizational objectives
Assist with vendor relationship management, including coordination with offshore managed services
Support efforts to improve service levels for end users by enhancing operational efficiencies and strengthening incident management, problem management, and knowledge‑sharing practices
Partner with development teams to guide improvements in application stability and supportability
Contribute to frameworks for managing capacity, throughput, and latency
Assist in defining and implementing application onboarding guidelines and standards
Support team members by fostering a collaborative environment and encouraging skill development
Participate in cost‑reduction efforts through Root Cause Analysis reviews, knowledge management, performance tuning, and user training
Participate in business review meetings to help align technology tools and strategies with business requirements
Ensure adherence to support processes and tool standards, and assist in enhancing processes to promote consistency and quality across the support program

Fulltime

Apps Development Sr Manager - Vice President

A senior-level position responsible for accomplishing results by designing, impl...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

8+ years of relevant experience in DevOps, Site Reliability Engineering (SRE), or Platform Engineering
Hands-on working experience with container orchestration using OpenShift and Kubernetes
Strong, demonstrable experience with CI/CD tools, specifically Tekton and Harness
Extensive experience with observability and monitoring stacks, including Prometheus and Grafana
Proficiency in Infrastructure as Code (IaC) and configuration management tools
Experience with scripting and automation
Ability to work proactively and independently to address project requirements, and articulate issues/challenges with enough lead time to mitigate project delivery risks
A history of conducting code reviews and ensuring high standards for infrastructure and automation code
Basic knowledge of industry practices and standards in the DevOps and SRE space
Consistently demonstrates clear and concise written and verbal communication

Job Responsibility

Design, build, and maintain the CI/CD infrastructure and tools, with a focus on Tekton and Harness
Manage, scale, and secure OpenShift container platforms, ensuring high availability and reliability
Develop and manage infrastructure as code (IaC) to automate provisioning and configuration of environments
Implement and manage a comprehensive observability stack using tools like Prometheus, Grafana, and others to monitor system health, performance, and reliability
Collaborate with development teams to create a seamless developer experience and ensure applications are built with scalability, reliability, and security in mind
Utilize in-depth knowledge and skills across multiple infrastructure and development areas to provide technical oversight for the platform
Contribute to the formulation of strategies for platform engineering and DevOps functional areas
Provide evaluative judgment based on the analysis of factual data in complicated and unique situations, including root cause analysis and problem resolution
Impact the DevOps and Platform Engineering area through monitoring delivery of end results and ensuring essential procedures are followed and contribute to defining standards
Appropriately assess risk when technical decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment

Fulltime

Senior Java Developer Solution Architect - Vice President

We’re seeking a seasoned Senior Java Developer Solution Architect with 6+ years ...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6+ years of progressive experience building enterprise systems, with 7+ years in Java and Spring at scale
Proven delivery of cloud-native, microservices, and event-driven architectures
Strong expertise in: Java 11/17+, Spring Boot, Spring Cloud
REST/GraphQL APIs, gRPC (nice-to-have)
Kafka (or Pulsar), Kubernetes, Docker
RDBMS (PostgreSQL/MySQL/Oracle) and NoSQL (MongoDB/Cassandra/DynamoDB)
Caching (Redis), CI/CD (GitHub Actions/Azure DevOps/Jenkins), IaC (Terraform/ARM)
Observability (OpenTelemetry, Prometheus/Grafana, ELK), feature flags/progressive delivery
Solid grasp of concurrency, performance tuning, resiliency patterns (circuit breakers, retries, bulkheads), and fault-tolerance
Demonstrated leadership of architectural forums, design reviews, and mentorship

Job Responsibility

Define and evolve system architecture for cloud-native, microservices/event-driven platforms (scalability, resilience, security, cost)
Create high-level and low-level designs, integration patterns, API contracts, and reference implementations
Lead design reviews
ensure alignment with domain-driven design (DDD), 12‑factor principles, and organization standards
Lead squads through full SDLC—from discovery and PoCs to production and SRE handoff
Establish coding standards, code review practices, and secure-by-default patterns
Mentor and coach senior engineers
support career growth and succession of technical leaders
Build core services using Java (17+), Spring Boot, REST/GraphQL, and message/event streaming
Optimize for performance, concurrency, observability, and operational excellence (SLOs, error budgets)

Fulltime

Vice President of Platform Engineering

We are seeking a Vice President of Platform Engineering to lead the design, evol...

Location

United States

Salary:

200000.00 - 250000.00 USD / Year

Recruitics

Expiration Date

Until further notice

Requirements

12+ years of experience in Cloud Infrastructure, Platform Engineering, or DevOps
5+ years leading platform or infrastructure teams at scale
Deep expertise in AWS architecture and cloud-native systems
Strong hands-on knowledge of Kubernetes (EKS) and distributed systems
Experience with Infrastructure-as-Code (Terraform), CI/CD pipelines, and GitOps
Familiarity with Spark, Airflow, and large-scale data processing systems
Experience supporting Java-based microservices in containerized environments
Strong understanding of observability, performance engineering, and reliability principles
Proven ability to scale infrastructure while improving operational efficiency
Excellent executive communication and cross-functional collaboration skills

Job Responsibility

Define and execute the long-term platform engineering vision across cloud, data, and application infrastructure
Own Kubernetes (EKS) architecture, cluster strategy, multi-environment governance, and workload isolation patterns (including Vcluster strategy)
Lead infrastructure modernization and simplification initiatives to reduce technical debt and increase scalability
Establish engineering standards for microservices deployment, resource management, and platform resiliency
Oversee AWS infrastructure design across compute, storage, networking, and data services
Drive Infrastructure-as-Code maturity using Terraform and GitOps principles
Ensure platform environments are secure, observable, and highly available
Lead capacity planning, performance engineering, and system reliability improvements
Own CI/CD platform strategy and deployment pipelines to improve velocity and reduce operational friction
Improve developer experience through self-service infrastructure tooling and automation

What we offer

Competitive salaries with growth incentives
Comprehensive health, dental, and vision insurance
#AnywhereAugust - We support remote work experiences to expand perspectives and personal growth
15 Vacation Days, 5 Flex Days, 5 Sick Days, and remote work options year-round
Fully paid parental leave for both parents
Summer Fridays from Memorial Day to Labor Day
Winter Recess between Christmas and New Years
Commuter and Parking Benefits through Wage Works
Eligible to contribute to your 401(K) Retirement Plan after six (6) months of employment
Employee Assistance Programs to support your day to day

Fulltime

New

Medicaid Pricer Regulatory Analyst

Location

India , Hyderabad

Salary:

Not provided

Zelis

Expiration Date

July 31, 2026

Requirements

Interest in developing knowledge of reimbursement methodologies and applicable regulatory frameworks
Strong attention to detail with the ability to accurately interpret written material
Effective written and verbal communication skills with the ability to convey information clearly and concisely
Strong multitasking and time-management skills in deadline-driven environments
Strong critical thinking skills to evaluate issues, identify solutions, and support data-driven decision-making
Working knowledge of Microsoft Excel with experience using formulas, lookups, and data comparison tools
Working knowledge of public and private healthcare payment systems, medical claims, standard claim coding, claim editing, contracting, and provider networks
Working knowledge of MS SQL Server Studio a plus
4 years of relevant experience or equivalent combination of education & work within healthcare payer or provider
Knowledge of healthcare reimbursement methodologies, claim coding and acceptable billing practices

Job Responsibility

Perform basic research on Medicaid regulations, state bulletins, and published fee schedules under the guidance of senior team members
Summarize regulatory findings and assist in interpreting requirements for internal use
Assist in maintaining pricing logic and configuration by performing routine updates and data entry tasks
Help draft or update procedural documentation, SOPs, and reference materials
Contribute to the creation of user story components (e.g., requirements outlines, rule summaries)
Use Excel or internal tools to conduct comparisons, calculations, and data-driven validation
Support the preparation of sample claims and expected outcomes for testing and QA
Participate in system testing by executing test cases and documenting results
Assist in identifying potential issues or discrepancies in pricing outputs and escalating to senior analysts
Collaborate with internal teams—including Development, QA, and Client Services—to clarify questions and support project work

Fulltime

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Sre Observability Technical Lead - Vice President

Job Description

Job Responsibility

Requirements

What we offer

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