SRE Observability Lead Engineer

The SRE Observability Lead Engineer is a hands-on leader responsible for shaping and delivering the future of Observability across Services Technology. This role reports into the Head of SRE Services and sits within a small central enablement team. You will define the long-term vision, build and scale modern observability capabilities across business lines, and lead a small team of SREs delivering reusable observability services. This is a blended leadership and engineering role – the ideal candidate pairs strategic vision with the technical depth to resolve real-world telemetry challenges across on-prem, cloud, and container-based environments (ECS, Kubernetes, etc.). You’ll work closely with architecture & other engineering functions to not only resolve common challenges affecting SREs aligned to LoBs, but will ensure observability is embedded as a non-functional requirement (NFR) for all new services going live. You will collaborate with platform and infrastructure teams to ensure enterprise-scale, not siloed solutions. You will also be responsible for managing a small, high-impact team of SREs based in your region. This role requires a comprehensive understanding of observability challenges across Services (Payments, Securities Services, Trade, Digital & Data) and the ability to influence outcomes at the enterprise level. Strong commercial awareness, technical credibility, and excellent communication skills are essential to negotiate internally, influence peers, and drive change. Some external communication may be necessary.