Sr. Program Manager of Transformation

• Leads special complex projects, initiatives, and programs involving partners across USHE and SEI
• Partner closely with the engineering team to monitor sprint progress, remove blockers, and ensure software milestones are delivered on time
• Oversee the delivery of enterprise software solutions across multiple business units, ensuring requirements are well-defined, tested, and deployed effectively to achieve intended business outcomes
• Works with program leadership and business/project owners to ensure business cases are built, solutions are defined, and proposal level estimates are gathered
• Orchestrates project and workstream tasks and timelines – ability to turn concept into action and manage interdependencies across workstreams
• Works with other departments to secure resources/support needs for delivery
• Prepares and facilitates all project/program meetings, leadership alignment meetings, and process improvement discussions
• Maintains roadmaps and oversees critical milestones across programs to support progress, and prioritization
• Proactively identifies issues that could impact successful execution of project/program
• Drives decision making amongst partner teams by using facts, capacity constraints, and prioritization exercises in regard to proposed project plans and activities
• Leads and directs the work of others through influence
• Develop and deliver clear, executive-ready communications like program updates, dashboards, business cases, and presentations

• Minimum of 6 years of experience in programming management, preferably in a technology-focused environment
• Bachelor’s degree in Business Administration, Project Management, Computer Science, or related field
• Deep understanding of design, development, testing, and deployment processes (SDLC)
• Agile / Scrum / Kanban Methodologies – hands on experience leading sprint planning, retrospectives, and backlog management
• Proven track record of successfully managing multiple projects simultaneously
• Ability to understand system architecture, APIs, integrations and data flows to effectively communicate with engineers
• Understanding of CI/CD pipelines, release management, and deployment practices
• Strong organizational and leadership skills
• Excellent communication and interpersonal skills
• Proficient in project management software tools, methodologies, and best practices
• Experience in Agile frameworks is highly desirable
• Change management experience in guiding organizations through transformation initiatives and technology adoption
• Must be able to travel occasionally should a business need arise
• Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role
• If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location
• Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers
• Must be able to work more than 40 hours per week when business needs warrant
• Able to access information using a computer

PMP certification is a plus

• medical
• dental
• vision
• life and disability plans
• well-being incentives
• parental leave
• paid time off
• certain paid holidays
• tax saving accounts (FSA, HSA)
• 401(k) retirement benefit
• Employee Stock Purchase Plan
• tuition assistance
• entertainment and retail discounts
• Non-exempt employees are eligible for overtime pay, if applicable