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We are seeking a highly motivated and experienced Sr Product Manager to lead our Order Management space. As the DOM Product Manager, you will define the vision, strategy, and roadmap for our order management products, ensuring alignment with company objectives and customer needs. This role now includes leading User Acceptance Testing (UAT) and driving Change Management initiatives as critical components of DOM program delivery.
Job Responsibility:
Develop and communicate a compelling product strategy and vision for distributed order management, emphasizing the strategic role of UAT and Change Management
Support agile methodologies within the DOM pod, focusing on delivery and value creation against aligned objectives and key results (OKRs)
Create and manage a comprehensive product roadmap that includes prioritized features, enhancements, and innovations for DOM capabilities, incorporating UAT milestones and change readiness activities
Ensure delivery of core DOM capabilities including Availability Views, Fulfillment Optimization, Store Inventory Management, Store Fulfillment, Order Orchestration, and Inventory Reservations
Partner closely with engineering, supply chain, store operations, customer care, finance, and merchandising teams to ensure successful execution of product initiatives
Lead UAT planning and execution, coordinating with QA, business stakeholders, and end-users to validate functionality and readiness
Drive Change Management efforts, including stakeholder engagement, communication plans, and training strategies
Conduct market research and analyze customer behavior to inform product decisions and change strategies
Lead and support end-to-end product development processes from concept to launch
Define and track OKRs for DOM products, including adoption and change success metrics
Communicate product updates, UAT outcomes, and change readiness progress to executive leadership and relevant teams
Support OBF team prioritization and backlog management
Requirements:
Minimum 5+ years in product management, with expertise in distributed order management or adjacent domains (e-commerce, logistics, supply chain)
Proven experience leading User Acceptance Testing and executing Change Management strategies for enterprise-scale programs
Strong understanding of MAO or similar order management technology solutions and retail industry best practices
Exceptional interpersonal and communication skills
ability to influence without authority
Strong problem-solving and data-driven decision-making skills
Demonstrated success in cross-functional environments and stakeholder alignment
Passion for delivering exceptional user experiences and driving adoption of new capabilities
Bachelor's degree
What we offer:
Employee Discount
Paid Time Off
Medical | Dental | Vision Coverage
401(k) | Roth 401(k)
Life Insurance
Flexible Spending Account
Opportunities for Advancement
Tuition Reimbursement for Qualified Courses
Strong Company Culture
Employee Resource Groups
short term incentives that align with individual and company performance
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