Sr. Guest Event Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Aruba

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Sr. Guest Event Supervisor role at The Ritz-Carlton Aruba involves overseeing event services, communicating with chefs and stewards, ensuring event preparedness, and maintaining cleanliness and standards. The role requires strong interpersonal skills and a focus on delivering luxury customer experiences.

Job Responsibility:

Communicate service needs to chefs and stewards throughout functions
Total charges for group functions, and prepare and present checks to group contacts for payment
Ensure banquet rooms, restaurants, and coffee breaks are ready for service
Ensure proper centerpieces are displayed on every table
Inspect the cleanliness and presentation of all china, glass, and silver prior to use
Check in with guests to ensure satisfaction
Set tables according to type of event and service standards
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain cleanliness of work areas throughout the day
Follow company and safety procedures
Report accidents, injuries, and unsafe work conditions to manager
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge guests according to company standards
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Stand, sit, or walk for an extended period of time

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

What we offer:

Equal opportunity employer
Diverse cultural environment
Training on Ritz-Carlton 'Gold Standards'
Opportunity for professional development

Additional Information:

Job Posted:
September 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sr. Guest Event Supervisor