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The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. This role is for a Full Stack Developer. Working as part of the Storage Automation Team, this person will interface with customers to analyze requirements, create data models and algorithms, find creative solutions to problems, brainstorm ideas with other team members and customers, develop and test software, and help troubleshoot issues in production. The Full Stack Developer is responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.
Job Responsibility:
Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Partner with business and development teams to identify engineering requirements and assist in defining application and system requirements and processes and maintain engineering relationships with the end user/client
Ensure requirements/tasks from technology departments and/or end users are communicated to stakeholders
Provide solutions and processes in accordance with audit initiatives and requirements and consult with Business Information Security officers (BISOs) and TISOs
Exhibit in-depth understanding of engineering concepts and principles
Assist with training activities and mentor junior team members
Analyze assigned business level Jira tickets and create software development sub-tasks or tickets
Develop, test and document software
Attend SCRUM meetings
Collaborate with Automation Architect as well as Storage System SMEs to clarify architecture, protocols, schema
Release code for user testing every Friday
Demonstrate software capabilities to customers and management
Learn something new
Requirements:
6-10 years of experience in roles centered around infrastructure delivery
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
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