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Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
Job Responsibility:
Provide coaching and guiding directly or indirectly to engineering teams by giving clear technical direction, feedback and timely suggestions to ensure a high-quality standard of deliverables according to HSBC standards and best practices
Provide technical leadership across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities typically being deployed to resolve the most challenging and/or impactful projects or deliveries
End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
Address existing technical engineering debt and drive for technical evolution aka Digital Transformation for the teams by working closely with various parties including business, Subject Matter Experts, Solution Architects globally
Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service’s direction
Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data
Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality
Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge
Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change
Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team
Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement
Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable
Work with industry groups/peers and vendors outside of HSBC to establish and maintain HSBC's involvement and influence in the engineering space
Promote innovation and adoption of cutting-edge specialist technologies and practices with the domain and across HSBC
Work with the Engineering Practice to promote development of engineers through coaching, and mentoring
Identify as an authority for specific engineering disciplines providing steer/assistance to programmes or projects that require it
Requirements:
Currently be a hands-on full stack developer and possess a minimal of 17+ years’ experience of hands-on software development
Very good understanding of technology and its application, e.g., mobile app, host to host technologies, artificial intelligence, microservices, etc.
Knowledge and experience on DevOps, Disciplined Agile Delivery (DAD), Agile control Framework
Experience presenting to senior stakeholder in both business and technology
Have people leadership capability and experience leading engineering distributed teams encompassing 30+ staff
Are passionate about technology and look for opportunities to learn & bring new ideas to the team
Have experience with Production Support and incident management
Excellent knowledge of their technical environment and will have significant responsibility in setting the way forward in the types of technology they look after
Forward thinking, making the right decisions based on strategy
Strong communication skills to help for negotiating, collaborating, presenting, facilitating, influencing engineering teams, stakeholders, etc.
Demonstrable ability to mentor, develop talent and motivate staff to reach their optimum performance levels and career development
Want to be part of a world class team, working for a business with a need and appreciation for excellent software engineers
“Can-do” attitude and problem-solving mindset
Self-starter
What we offer:
HSBC is committed to building a culture where all employees are valued, respected and opinions count
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment
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