Sr. Analyst, Network Operations Analytics, CVS Health

CVS Health

Location:
United States, Work At Home

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

46988.00 - 102000.00 USD / Year

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Job Description:

Under the supervision of the Sr Manager of HCS Network Operations Analytics, the Analytics Consultant will directly support network operations teams to solve complex problems using large datasets and provide valuable insights and recommendations based on statistical analysis. This position requires strong interpersonal abilities, excellent analytical skills, and strong SQL skills for data extraction or process automation.

Job Responsibility:

Directly support key network operations teams to provide insights into both retrospective and prospective performance
Summarize insights from analysis, identify next steps and develop implementation plans in conjunction with network operations teams
Convey analytical findings through compelling, executive ready presentations
Present findings to multiple levels of network operations team leaders and management in a clear and concise manner
Interact with multiple teams across the organization in order to have a deep understanding of the business requirements
Write complex SQL codes to extract data from large databases for analysis and predictive modeling
Use historical and concurrent diagnostic, operational, and utilization data to provide insights into operational improvement
Develop ad hoc analysis, dashboards, and visualizations to help non-technical consumers easily understand data correlations
Evaluate performance and make modifications to existing models for accuracy improvement
Apply statistical analysis to provide deep insights and recommendations for operational process enhancements
Work with enablement teams to automate the most valuable and replicable of dashboards and visualizations
Assist other departments as needed

Requirements:

Bachelor’s Degree in relevant discipline (Statistics, Math, Computer Science or a related discipline)
3+ years of relevant experience in data analysis, data science or analytics role
3+ years of experience manipulating data in Excel / Google Sheets
3+ years of experience in writing SQL queries with strong understanding of databases and ETL processes
1 years of relevant experience supporting non-technical teams, including report, presentation, and messaging preparation
Experience in preparing queries and report templates for dashboard and visualization creation in PowerBI or equivalent reporting tools
Comfortable with ambiguity and able to pivot quickly as priorities change
Must be able to travel 10% or less to Dallas office location for team meetings

Nice to have:

1-2 years of experience with healthcare data and/or operational measurement
Past healthcare experience or an understanding of Medicare, Medicaid and Commercial offerings
Past experience with call center operations and analytics
Strong analytical skills combined with proficiency in understanding, representing, and communicating data-driven analysis to various departments by taking data and telling a story
Experience in running meetings and presenting analytics to technical and non-technical audiences
Solid understanding of statistical techniques such as regression, predictive modeling, forecasting, time series analysis, and clustering and applying those to answer business needs
Experience presenting to executive leadership teams

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 14, 2025

Expiration:
September 20, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Sr. Analyst, Network Operations Analytics