Sr. Wellbeing Specialist

• Deliver one to one virtual counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT
• Deliver one to one virtual coaching sessions, and develop resilience plans for maintaining employee health and wellbeing
• Deliver virtual group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships
• Facilitate virtual creative sessions such as creative therapies, music therapies, and mindfulness-based activities
• Assess cases for trauma related to exposure to graphic content and follow escalation protocols
• Evaluate and appropriately manage risks of harm to self or others in a timely manner
• Manage confidential case records and reports safely, and in line with privacy protocols
• Deliver psychometric assessments to employees in the region
• Review assessment data for trends that require intervention, and contribute to insight reports
• Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner
• Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication
• Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement
• Contribute towards safe working practices across the Psychological Health team
• Attend monthly peer support sessions with your Clinical Manager and regional colleagues
• Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies

• Master’s degree in clinical psychology, counselling psychology, or psychotherapy
• Current unrestricted license to practice in the country where the site is based
• Minimum 3 years of experience in wellbeing or psychotherapy field
• Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds
• Able to build trust and rapport with employees, managers and team members
• Proven experience designing and delivering wellbeing/mental health training, workshops and webinars
• Strong data management skills, ensuring accurate handling of sensitive information and session records
• Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting
• Proven ability to maintain professionalism and ethical standards in a business environment
• Excellent communication skills
• Fluent in written and spoken English
• Availability for a Flexible Schedule (Between 6AM - 11PM)

Experience working in Trust and Safety or a content moderation environment