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Sr Vice President, APAC Client Change Lead

https://www.citi.com/ Logo

Citi

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Location:
Singapore, Singapore

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Citi’s Issuer & Investor Services Operations supports clients' business by leveraging a global footprint and scalable solutions. This role focuses on leading client change delivery programs for Fund Services Operations in the APAC region, overseeing a team, and working closely with global teams and stakeholders.

Job Responsibility:

  • Day-to-day leadership, management & support of client change teams in region, ensuring managerial structure is setup in relevance with business goals
  • Coordination, execution and reporting of APAC client change delivery projects across Funds Operations area
  • Continual review of regional processes with regional and global stakeholders to identify and execute tactical and strategic service and efficiency improvements
  • Implementation of global Funds Change standards, processes and frameworks in region
  • Capacity management and dynamic prioritization of resources in region and in cooperation with global leads
  • Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
  • Pro-active risk management and cooperation with necessary stakeholders to minimize operational & project risk and adherence to all Citi policies
  • Ensuring wider Change function APAC sites’ compliance with applicable laws, regulations and Citi policies
  • Active engagement in regional strategy initiatives and their promotion within stakeholders' group

Requirements:

  • 10+ years of experience on significant client change programs, preferably within Fund Operations/Investor Services space
  • 10+ years of direct people management experience (preferably as manager of managers or manager of sizeable change/project teams
  • 5+ years of experience in working directly with bank clients on projects/change programs
  • Working experience and/or expertise around local/APAC landscape, environment, and specifics
  • Stakeholders’ management skills, ability to build long-term relationships
  • Track record of delivering process standardization, efficiency and org design in project/change areas
  • Continuous improvement and transformation-related skillset and mindset with proven track record of the same
  • Excellent communication skills (oral & written), executive presence

Nice to have:

Project management certification

What we offer:
  • Global benefits
  • Equal opportunity employer
  • Career growth opportunities
  • Community impact opportunities

Additional Information:

Job Posted:
May 20, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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