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Sr. UX Designer I

United States, Louisville · Job Posted May 29, 2026
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Job Description

We're looking for a Senior UX Designer I (L8) to lead experience design for the Routine Management System (RMS) within Byte Coach — a critical platform that translates operational standards into daily restaurant execution. This role owns design direction across a complex, multi-surface product area, shaping how routines are authored, managed, and experienced at scale. You will work independently to frame problems, align cross-functional partners, and deliver scalable, high-quality solutions that improve usability, adoption, and operational clarity. This is not a production-only role — you are expected to define experience direction, resolve ambiguity, and influence decisions across product and engineering within your domain.

Job Responsibility

  • Lead end-to-end design for RMS product areas, from discovery through delivery, across multiple workstreams
  • Define and evolve experience direction for complex workflows (e.g., routine authoring, configuration, execution)
  • Translate highly structured, operational logic into intuitive, usable systems for both corporate users and restaurant teams
  • Partner closely with Product, Engineering, and Research to align on priorities, scope, and success metrics
  • Reframe ambiguous or poorly defined problems into clear design opportunities
  • Drive consistency and scalability through contribution to shared patterns, frameworks, and systems
  • Facilitate cross-functional alignment through workshops, critiques, and clear storytelling
  • Identify gaps in current product or process and introduce improved approaches, tools, or interaction models
  • Influence design and product decisions across teams through strong rationale, user insight, and business context

Requirements

  • 5+ years of product design experience in complex, system-driven environments
  • Proven ability to lead design for a product area or set of features independently
  • Strong experience solving ambiguous, multi-stakeholder problems with no clear precedent
  • Demonstrated ability to connect design decisions to user needs and business outcomes
  • Experience collaborating deeply with Product and Engineering to ship end-to-end solutions
  • Strong communication skills with the ability to influence cross-functional partners

Nice to have

  • Experience designing for operational, enterprise, or workflow-heavy systems (e.g., SaaS, logistics, compliance tools)
  • Familiarity with systems involving roles, permissions, configurations, or rule-based logic
  • Experience contributing to or evolving design systems and scalable UX patterns
  • Track record of improving product quality through new frameworks, interaction models, or process improvements
  • Experience working on products that balance global standardization with local flexibility
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