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FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.
Job Responsibility:
Design and customize comprehensive travel itineraries based on client preferences, budgets, and requirements
Provide expert advice on Air tickets, accommodations, transportation, visas and travel requirements
Build and maintain strong client relationships through exceptional service and regular follow-up
Stay current on travel trends, destinations, supplier offerings, and industry developments
Research and recommend appropriate travel options, including flights, hotels, cruises, tours, and ancillary services
Process bookings, prepare travel documentation, and ensure all details are accurately recorded
Handle complex itineraries, special requests, and VIP client arrangements
Resolve travel-related issues and provide assistance to clients before, during, and after travel
Meet or exceed sales targets and performance metrics
Requirements:
Minimum 3-5 years of experience in travel consulting or related roles
Demonstrated sales ability and track record of meeting/exceeding targets
Proficiency with GDS systems (Sabre, Amadeus, Galileo, or similar)
Strong knowledge of geography, international destinations, and travel products
Excellent customer service and interpersonal skills
Problem-solving skills and ability to handle complex itineraries, visas, accommodation and transportation bookings
Professional communication skills, both written and verbal
What we offer:
Competitive market salary
Relevant training courses and tools
Endless career advancement and job opportunities all over the world
Market Aligned remuneration structure and a highly competitive salary