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The Sr Technology Solutions Manager plays a critical role on med to high complex initiatives, leading scoping discussions, tech feasibility determination, technical visioning and setting the overall technical delivery strategy. The Sr Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need.
Job Responsibility:
Strategy-Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative
Prepares high level solution design presentations for business and org leadership review
Serves as a SME of existing functionality for a channel
Manages inception activities, including breakdown of business requirements and technical scope definition
Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning
Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative
Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management
Supports issue triage on escalation resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions
Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management
Performs day-to-day management of business stakeholder relationships on large and complex cross domain initiatives
Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams
Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way
Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative
Identifies improvements, makes critical decisions and works with subject matter experts throughout the organization to implement solutions
Multi-tasks while managing business requests from end-to-end for core systems, in a demanding and rapidly-changing environment
Requirements:
Bachelor's Degree Computer Science or Other Technical Discipline. (Required)
7-10 years Related working experience. (Required)
Analytics (Required)
Communication Communicates technical and functional solutions effectively and efficiently. (Required)
Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios. (Required)
Problem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience. (Required)