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We are looking for a Sr Technology Consulting professional. The person in this role will have a currently active MPO TOP SECRET/SCI with Polygraph Security Clearance as issued by the U.S. Federal Government. The Sr Technology Consultant uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions.
Job Responsibility
Engage others appropriately to understand and define customer requirements
Communicate the business value of planned solutions to customers/ partners
Identify technical and business risks in programs and proposes mitigations
Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable
Improve Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback
Identify opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies
Collaborate with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal
Supports drafting proposals and/or statement of work (SOW)
Provide input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers
Facilitate, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain
Follow the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team
Maintain tools with up-to-date skills and availability
Participate in project planning and develops project documents by identifying the risks and dependencies
Assist project managers/architects in preparing for steering committee (e.g., developing artifacts)
Manage their schedule and communicates with project leads
Generates and delivers Work Breakdown Structure (WBS)
Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience
Works with account team to ensure One Microsoft approach
Share lessons learned with workgroup and consultant community
Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives
Align solutions with the intent of the architecture
Lead meetings with customers/partners to understand business needs
Use business, industry, security, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions
Engage others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized
Manage escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, maintaining a security-first mindset and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed
Identify opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies
Facilitate, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft product, including security to facilitate trust in the services, and developing new offerings for the domain
Drive innovation and digital transformation
Ensure the use of the existing intellectual property (IP)
Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable
Provide feedback on Managed IP for continuous improvement, reports IP gaps, review IP to be considered for harvesting and curation and ensure it is logged for consumption
Improve Industry Solutions offerings quality and collaborate with portfolio and solution teams by providing feedback
Complete operational tasks and readiness and ensures timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS)
Follow Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines)
Lead by example and guides team members on operational tasks, readiness, and compliance
Collaborate with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive, Industry Solutions Delivery Engineering & Architecture Group) in the pre-sale process by understanding business and security requirements and providing industry and technical input and/or solution offerings to help shape the deal
Support drafting proposals and/or statement of work (SOW)
Provide input on staffing and skill requirements and ensures SME involvement to define security capacity for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers
Learn new technologies or services based on business demands and industry trends and evaluate their impact on security posture, revisiting the Industry Solutions Delivery (ISD) Learning Portfolio for Security to deepen understanding of security considerations
Obtain relevant accreditations and certification(s) as advised by domain leadership team
Identify certification and readiness plans in partnership with World Wide Learning
Lead or participate in relevant technical communities and conduct training sessions to evangelize technology and/or offerings based on availability
Mentor team members and act as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies
Requirements
Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field OR equivalent experience
3+ years leadership experience in relevant area of business OR equivalent experience
Candidates must be able to meet Microsoft, customer and/or government security screening requirements
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
Nice to have
5+ years leadership experience in relevant area of business
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics)