CrawlJobs Logo
Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Administration

Sr Technical Service Advisor

India, Bangalore · Job Posted April 03, 2026
Apply Position
Job Link Share

Job Description

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Job Responsibility

  • Be a customer advocate within Juniper and be a single point of contact for the customer for all post-sales service needs
  • Stay in alignment with the customer and accounts team concerning the services sales and delivery
  • Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams
  • Provide relevant technical inputs to facilitate and expedite escalated problem resolution
  • Proactively escalates and brings people with required expertise together to bring critical and important issues to closure
  • Act as an interlock between Customer and Juniper Professional Services, Advanced Services, and Education Services for the services to be delivered to the customer
  • Engages on the major projects for service requirements, risk management, and expectation setting with the account team, partners, and customers
  • Conduct Periodic reviews with the customer on Juniper service delivery metrics, SLA, and quality
  • Establish a customer-specific operational status and reporting framework (preferably using ITIL), and lead in the delivery and presentation of status reports
  • Uses technical knowledge to review and assess open software defects
  • Discovers potential risks associated with the deployment plans and partners with the customer to develop mitigation plans
  • Assist the customer in making use of proactive consulting services such as technical analysis and recommendations
  • Partners with Customers in conducting periodic Juniper product health checks and Configuration/Design reviews to identify potential improvement areas
  • Reviews and evaluates network change plans and assists in the planning of new feature implementation and product deployment
  • Allies with internal teams to resolve identified risks in software
  • Engages with Juniper engineering teams to improve potential quality issues with products
  • Document and maintain customer network solutions knowledge and educate other internal Juniper resources for a better support experience

Requirements

  • Deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
  • Reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
  • Experience with customer facing roles is essential
  • 8+ years experience in designing, implementing, and solving technical problems of state-of-the-art Datacenter, IP/MPLS- Networks
  • High exposure to network operations environment
  • Ability to operate independently, including management of priorities in unstructured environment
  • Bachelor’s degree in electrical/electronic Engineering, Computer Science or equivalent

Nice to have

  • Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless
  • Experience working in large enterprises, Network service providers
  • ITIL Framework process knowledge
  • Experience and desire to work on automation
  • Amiable communication, interpersonal, and social skills
  • Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalents
  • A Business degree such as MBA

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
Hewlett Packard Enterprise - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Sr Technical Service Advisor

8 matching positions

Sr. Technical Account Manager

As a Sr. Technical Account Manager (TAM), you’ll be responsible for planning and...
Location
Location
India
Salary
Salary:
Not provided
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
  • Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
  • Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
  • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
  • Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
Job Responsibility
Job Responsibility
  • Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
  • Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
  • Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
  • Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
  • Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
  • Measure customers’ achievement of these key performance indicators and report those both internally and externally
  • Identify and address technical issues to ensure high levels of customer satisfaction
  • Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
  • Advocate for customer needs across various departments (product management, support, etc)
  • Offer insights regarding the availability of new features in Wiz
  • Fulltime
Read More
Arrow Right

SAP Pre-Sales Sr. Advisor

The SAP Pre-Sales Senior Advisor role at NTT DATA requires over 15 years of expe...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in SAP presales, solution architecture, SAP consulting and solution architecture experience, with a focus on cloud products
  • Strong knowledge of SAP ERP, S/4HANA, and other SAP modules (Finance, Supply Chain, etc.)
  • Deep understanding of SAP's cloud product suite, particularly S/4HANA Cloud, BTP, and other cloud-based modules
  • Excellent communication, presentation, and client relationship skills
  • Ability to translate technical details into business language and value-driven solutions
  • Experience in industries like manufacturing or Life Sciences
  • Bachelor's degree in Computer Science, Engineering, Business, or related field
Job Responsibility
Job Responsibility
  • SAP Pre Sales, Winning Large/Complex deals in Projects, AS,/AMS areas
  • Build GTM offerings strategies and solutions
  • Development of customer relationships, SAP Product teams
  • Drive sales opportunities from initiation to closure
  • Delivering - Best Fit- customer solutions with optimal estimations
  • Provide technical and business consultative leadership during the pre-sales and/or post-sales cycle, for large enterprise ERP implementations
  • Be a subject matter expert on S/4HANA, SAP ECC and related SAP product suites and act as a critical client contact and strategic advisor throughout the sales cycle of SAP S/4HANA solution implementations
  • Provide process expertise and solutions in Supply Chain and Manufacturing and integration with other SAP ERP Modules
  • Have hands-on expertise and experience in Manufacturing and Supply Chain to assist with analysis
  • Collaborate with sales and presales teams to plan account strategies and develop content that enables the sales team to qualify, position, and demonstrate our SAP service offerings and to prospects and clients
  • Fulltime
Read More
Arrow Right

Sr. Technical Account Manager (Northeast)

Come join the company that is reinventing cloud security and empowering business...
Location
Location
United States
Salary
Salary:
163200.00 - 181600.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
  • Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
  • B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
  • Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
  • Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI)
  • Ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
  • Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases
  • Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
  • Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
  • Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
Job Responsibility
Job Responsibility
  • Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers' Wiz journey
  • Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
  • Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Continuously stay abreast and enabled on new Wiz features and functionality
  • Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers' success and attainment of value
What we offer
What we offer
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Fulltime
Read More
Arrow Right
New

Applications Development Sr Programmer Analyst

The JAVA Full Stack Senior Developer role is an intermediate level position resp...
Location
Location
Canada , Mississauga
Salary
Salary:
94300.00 - 141500.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and collaboration skills, with the ability to articulate complex technical concepts to diverse audiences
  • 6+ years of professional experience in full-stack software development, with a proven track record of delivering complex, large-scale, enterprise-level applications
  • 6+ years of hands-on experience designing micro-service-based application
  • Strong hands-on experience with modern JavaScript frameworks, specifically React.js and TypeScript, for building sophisticated user interfaces
  • Deep proficiency in Java and the Spring Boot framework for building enterprise-grade microservices
  • Low-latency, scalable, high-throughput API development (Spring Boot, Hibernate/JPA)
  • Hands-on experience with a major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes, OpenShift)
  • Familiarity with CI/CD pipelines (Jenkins, GitHub Actions) is essential
  • Problem-solving, troubleshooting, and clean code (Core Java, J2EE, Collections, Multithreading)
  • API integration (third-party libraries, security)
Job Responsibility
Job Responsibility
  • Utilize mature programming methodologies and languages, including Java Spring Boot and React.js, to deliver and maintain high-quality software solutions
  • Design, develop, test, and deploy end-to-end solutions, from responsive React.js front-end components to resilient Java Spring Boot microservices
  • Architect and implement RESTful APIs and expose backend functionality as MCP (Model Context Protocol) services to be consumed by AI agents
  • Deploy and manage applications within Citi's cloud environment (leveraging OpenShift/Kubernetes and AWS), integrating with cloud-native storage like S3 and enterprise databases like Oracle as a Service (OraaS)
  • Partner with and contribute to a cross-functional team of product managers, designers, and other engineers to translate business requirements into high-quality technical solutions
  • Evaluate and recommend new and emerging technologies, including the application of AI, to solve complex business problems
  • Ensure software components are designed and implemented to be of high quality, reusable, and easily maintainable
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
  • Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
  • Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
  • Fulltime
Read More
Arrow Right
New

Sr Financial Reporting Analyst

We are looking for a Sr Financial Reporting Analyst to support fund and entity r...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong background in financial reporting and fund accounting, with the ability to apply technical accounting guidance in complex investment environments
  • Demonstrated ability to manage reporting across multiple legal entities or fund structures with a high degree of accuracy and attention to detail
  • Excellent organizational skills and the ability to balance competing deadlines in a fast-paced setting
  • Effective communication and collaboration skills for working with internal business partners, auditors, and external service providers
  • Experience reviewing deliverables, giving constructive feedback, and supporting the development of entry-level team members
  • Advanced Microsoft Excel skills are required
  • familiarity with Word and PowerPoint is preferred, and experience with Yardi or Workiva is a plus
  • CPA designation or comparable accounting expertise is preferred, along with strong professionalism, discretion, and independent judgment
Job Responsibility
Job Responsibility
  • Direct the financial reporting process for internally managed funds, affiliated entities, credit vehicles, and joint venture structures
  • Prepare and review quarterly and annual consolidated financial statements along with investor-facing reporting packages, ensuring deadlines are met with accuracy
  • Oversee month-end close activities by managing journal entries, reconciliations, account analysis, and reporting outputs for fund-level and related entities
  • Evaluate transactions and ownership arrangements using technical accounting expertise to maintain compliance with applicable accounting standards and internal reporting policies
  • Develop and review supporting schedules such as workpapers, management fee calculations, distribution waterfalls, and investor allocation analyses in line with governing agreements
  • Assess operating and portfolio results to identify performance trends, explain variances, and provide useful financial insight to leadership
  • Coordinate with treasury and execution teams on liquidity planning, budgeting, capital activity, and preparation of capital call and distribution communications
  • Work with internal stakeholders to ensure acquisitions, funding events, and structural updates are accurately captured in financial and investor reporting
  • Liaise with external tax advisors on filings, compliance matters, investor tax documents, registrations, and tax return review processes
What we offer
What we offer
  • Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
  • Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Specialist, Implementation

The CIS Testing Team tests Mastercard products and services with financial insti...
Location
Location
India , Pune
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
  • Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management
  • Intermediate payment transaction processing and industry business principles knowledge
  • Ability to interact with the customer, Sr. and Executive management
  • Good verbal and written communication skills with ability to leverage these skills in a teaching environment
  • Ability to support and drive change in a technical work environment
  • Ability to multi-task covering multiple projects and products
  • Fluent in English is a must
Job Responsibility
Job Responsibility
  • Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution
  • Provide testing expertise and support to Mastercard customers for all products and services
  • Act as processing implementation advisor, to customers' processing support staff
  • Provide guidance to execute all necessary processing implementation activities
  • Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
  • Define, create, maintain and document standard and non-standard key customer processing implementation processes
  • Provide training to CIS organization, other Mastercard organizations and the customer
  • Fulltime
Read More
Arrow Right

Sr Engineer, Systems Design - Network Solutions Engineering

This role serves as a technical bridge between business, product, and engineerin...
Location
Location
United States , Overland Park; Bellevue
Salary
Salary:
92600.00 - 167100.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
  • Acceptable areas of study include Computer Science or Engineering or related field
  • 5 yrs Technical engineering experience
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Lead and support feasibility assessments for new products, services, and business initiatives
  • Evaluate business requests and determine technical feasibility, implementation considerations, dependencies, risks, and level-of-effort estimates
  • Translate business requirements into actionable technical requirements and solution designs
  • Identify impacted systems, platforms, and engineering teams necessary to support proposed solutions
  • Assess design alternatives and provide recommendations that balance customer needs, technical complexity, cost, and delivery timelines
  • Design, validate, and deploy network and systems solutions that improve reliability, scalability, and service enablement
  • Support provisioning strategies and service lifecycle enablement for new and evolving products and services
  • Collaborate with engineering delivery teams through implementation, testing, deployment, and operational readiness activities
  • Contribute to end-to-end solution integrity across cross-functional initiatives
  • Develop and maintain validation procedures and testing methodologies to ensure solution effectiveness and compliance
What we offer
What we offer
  • competitive base salary
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free year-round money coaches
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • paid time off
  • Fulltime
Read More
Arrow Right

Sr MS Dynamics 365 SCM Production & Manufacturing Consultant

Location
Location
United States , San Diego
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree
  • 5+ years of experience with Microsoft Dynamics 365 Supply Chain Management and Manufacturing
  • Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience
  • Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules
  • Hands-on experience in solution architecture and functional design - 5+ years experience
  • Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience
  • Strong understanding of supply chain and production business processes and end-to-end flows - 5 + years experience
  • Excellent communication and stakeholder management skills
  • Authorized to work in U.S.
Job Responsibility
Job Responsibility
  • Provide functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment
  • Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
  • Lead solution design and architecture decisions for enhancements, integrations, and optimizations
  • Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation
  • Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices
  • Support change management, regression testing, and release management activities for minor enhancements
  • Collaborate with technical teams, vendors, and offshore/onshore AMS resources
  • Ensure solutions align with Microsoft standards, security, and compliance requirements
  • Document functional designs, solution architecture, and operational procedures
  • Mentor junior consultants and contribute to AMS process maturity
  • Fulltime
Read More
Arrow Right