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Global Intelligence Platform is responsible for delivering accurate and timely market intelligence, insights, and strategy to ensure Uber remains the rideshare and delivery platform of choice in key markets. As a Senior Technical Program Manager (Sr. TPM) on the Global Intelligence team, the role focuses on driving data quality and content improvements in partnership with strategic external partners, modernizing partner infrastructure into a scalable and efficient data-sharing operating model, and providing cross-platform leadership across Uber and partner engineering teams through clear communication and structured knowledge sharing. This includes building and maintaining a comprehensive repository of data models, onboarding insights, and vendor-specific nuances. The Sr. TPM also owns the full lifecycle of requirements from the Science team through partner delivery, developing a deep understanding of scoring mechanics, signal integrity, and redundancy and backup strategies across mega-regions to ensure reliability and performance.
Job Responsibility:
Drive High-Impact, Cross-Functional Programs: Lead complex, large-scale initiatives that cut across teams, orgs, and regions. Define success upfront, align stakeholders, and relentlessly push programs from strategy through execution
Accelerate Team Velocity: Energize and unblock teams to deliver against ambitious timelines. Spot risks early, break through dependencies, and clear obstacles so progress never stalls
Partner Deeply with Product, Engineering, and Policy Teams: Work side by side with technical leaders to scope work, define milestones, and optimize resources. Push for clarity on priorities and trade-offs to ensure we deliver what matters most
Bring Technical Depth to Decision-Making: Understand architecture-level details and challenge assumptions. Ask the hard questions, propose pragmatic alternatives, and ensure we’re making data-driven choices that scale globally
Bridge Business and Customer Impact: Keep the end user front and center while balancing technical realities. Use insights and data to influence decisions, improve efficiency, and deliver products that make Uber stronger
Own Planning at Scale: Lead strategic planning cycles that set the foundation for growth. Build clear roadmaps, measurable outcomes, and resourcing plans that align execution with company priorities
Communicate with Transparency and Influence: Surface progress, risks, and trade-offs to executives and collaborators with crisp, actionable updates. Drive alignment by giving context and recommending solutions, not just reporting status
Continuously Raise the Bar: Identify and implement improvements that make the org faster, smarter, and more effective. Share frameworks, tools, and playbooks that elevate program execution across Uber
Requirements:
Bachelor's degree or equivalent experience in Computer Science, Engineering, or equivalent practical experience
Excellent written and verbal communication skills and exceptional emotional intelligence
Demonstrated ability as a TPM or Engineering Manager in a software, SaaS, or systems development environment
Proven strong cross-team and cross-org stakeholder management
Analytical and truth-seeking. Ability to understand complex concepts and make reasoned decisions objectively
Metrics-driven: Experience in resolving effective program critical metrics and using them to measure program success and issues
Strong organizational skills to juggle many tasks without losing sight of the highest priority items
Nice to have:
Hands-on experience in the Data and Market Intelligence space or similar
Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency
Strong software development and distributed systems experience
Worked at a high-paced, fast-growing, creative tech startup
Developer experience, including writing, testing and deploying code
What we offer:
Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan