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Team Overview: Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (EngOps) – the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As part of EngOps, you’ll design solutions that prevent issues before they happen, embed AI-powered automation, and turn signals into actions that deliver measurable customer impact. Our culture of empowerment, inclusion, and growth mindset defines how we work. Azure Reliability is driving transformation to AI-powered operations by building scalable ML infrastructure that enables autonomous, reliable, and secure cloud systems. We are looking for candidates that can combine deep technical expertise in MLOps with a proven ability to deliver measurable business impact through continuous learning, policy-driven governance, and responsible AI practices. Success in this role means advancing operational autonomy, quality, and security, while fostering collaboration and accountability across teams. Every day, customers stake their business and reputation on our cloud. You can help #EngOps keep them secure, resilient, and ready. This role will require a minimum of three days in office.
Job Responsibility:
Drive a cohesive vision across teams, providing customer-centric input on priorities, communicating status and updates, while creating clarity on objectives to be delivered
Ability to create general contractor framework to deliver horizontal reliability initiatives
Influence various engineering roles from engineer to engineering leadership
Create and advocate the Story (the why) and describe the value and promote the work at appropriate external and internal venues
Define what success looks like, how we measure it, and how we get there
Create an inclusive work environment where every team member can bring their full and authentic self.
Requirements:
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects.
Nice to have:
Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
6+ years experience managing cross-functional and/or cross-team projects