Sr. Technical Program Manager

• Manage the execution of our AI transformation program roadmap to integrate AI-powered tools and workflows within our P&E teams
• Be the internal champion for AI tools
• Build relationships with teams and leaders to identify pain points that AI can solve
• Create documentation
• Help build a community of practice where teams can share insights and successes
• Partner with senior leaders and team members across Engineering, Product, and Design to identify high-impact use cases and remove barriers to adoption
• Collect data and build tracking mechanisms to measure the direct impact of AI on key metrics like team velocity, code quality, and overall productivity
• Own the end-to-end program management for a core product area, ensuring a predictable and successful delivery cadence
• Serve as the central point of contact, partnering closely with Product Management, Engineering, Design, Product Marketing, and customer-facing teams
• Define, track, and drive key program metrics and business KPIs, providing clear communication and status updates to stakeholders and leadership
• Manage the release readiness process, ensuring new features are high-quality, well-documented, and that our sales and support teams are fully enabled for launch
• Proactively identify and mitigate risks and dependencies to ensure projects are completed on schedule and meet our high bar for quality

• Proven success as a Technical Program Manager, Product Manager, or a similar role in a B2B SaaS environment, leading complex, cross-functional programs
• Direct experience with artificial intelligence, machine learning concepts, and their practical application in software development or business processes
• Experience managing the full software development lifecycle and go-to-market (GTM) readiness for product launches
• Expertise in agile/scrum methodologies and experience adapting processes to meet the needs of a scaling organization
• Exceptional communication and stakeholder management skills
• Demonstrated ability to use data and metrics to drive decisions, identify risks, and measure program success
• Experience with change management or adoption of new technology

Experience working as, or closely with Technical Account Managers is a plus

• Comprehensive medical, dental, vision, disability, and life benefits
• Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
• Flexible PTO
• Generous Holiday Schedule + 5 Days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• Flexible work schedules
• Access to Coaches and Therapists through Modern Health
• 2 Volunteer days per year
• Monthly transportation allowance for employees that work in our Vancouver Hub location
• Employees are eligible to receive stock options