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Uber’s Risk systems operate at a global scale, making billions of real‑time decisions daily to mitigate fraud/abuse. Risk team designs systems that balance sophisticated security with a seamless experience, to maintain marketplace integrity while minimizing friction for millions of legitimate users worldwide. This role sits within one of Uber’s core pillars. You’ll be at the center of fraud-fighting research, processing $200B in payments. You will work in a high-innovation environment alongside ML and Data Science teams to protect the marketplace from both human and automated (bot) fraud.
Job Responsibility:
Lead the end-to-end delivery of complex, high-impact technical programs from initial concept through launch and ongoing iteration with a focus on Risk, Fraud, Trust and Safety
Partner closely with Engineering, Product, Data Science, Legal, Business Development, Product Operations and Compliance teams to design and implement scalable, secure, and compliant solutions that meet both the needs of the demand clients and supply resources of the digital marketplace to complete digital tasks
Proactively identify risks, bottlenecks, and dependencies, resolve issues before they impact timelines or quality of delivery
Drive cross-functional strategic planning processes, including defining program scope, aligning on priorities, managing resources, and communicating tradeoffs to stakeholders
Establish clear success metrics and tracking mechanisms to ensure programs deliver measurable business value
Act as a central point of coordination across global and regional teams, aligning efforts and ensuring consistent execution across multiple work streams
Champion operational excellence by continuously improving program delivery frameworks, communication channels, and team collaboration models
Requirements:
Bachelor’s degree in Computer Science, Engineering, or a related quantitative field, or equivalent practical experience
8+ years of experience as a Technical Program Manager or Engineering Manager in software or systems development
Proven success in managing end-to-end delivery of technical programs in the Trust, Safety and Insurance or related domains
Strong technical acumen, with experience in distributed systems and microservice architectures
Exceptional communication skills, with the ability to influence diverse stakeholders and drive alignment
Mastery of project management methodologies (Agile, Waterfall) and tools
Nice to have:
Proven track record of launching critical products, ideally in Risk, Fraud, Payments, Trust and Safety or other regulated industries
Deep understanding of Risk, Fraud, or Trust & Safety space, specifically dealing with consumer, earner and marketplace risk
Experience navigating regulatory and compliance frameworks would be good to have
Strong analytical and data-driven decision-making skills, adept at defining and tracking program KPIs
Demonstrated ability to lead large, cross-functional initiatives in fast-paced, ambiguous environments
Skilled in strategic planning, risk management, and stakeholder coordination
Exceptional multitasking and prioritization abilities across concurrent projects
What we offer:
Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan