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At Baxter, everything we do is driven by a shared mission: to save and sustain lives. As part of our Technical Communications team, you will play a vital role in how clinicians, caregivers, and patients understand and interact with the devices that support their health. Your work will help ensure our products are used safely, confidently, and effectively around the world. This is your opportunity to bring clarity to complexity, elevate the user experience, and contribute directly to life‑impacting innovation.
Job Responsibility:
Lead the Creation of High‑Impact Content
Independently research, organize, develop, and maintain technical communications for Baxter products—including operator manuals, quick reference guides, and online help
Transform complex technical details into clear, accurate, user‑friendly information
Drive Global Consistency
Manage translations, approvals, and document release cycles to support timely global product launches
Champion the User Experience
Partner closely with R&D, Clinical, Quality, Manufacturing, Marketing, and other subject matter experts to ensure our materials reflect real‑world use, human‑centered insights, and regulatory expectations
Shape Our Documentation Excellence
Contribute to documentation plans, schedules, and production deadlines with precision
Lead departmental improvement initiatives that elevate quality, efficiency, and consistency
Requirements:
Bachelor’s degree required
Minimum 3 years of experience in technical publications—ideally within the medical device industry
Experience working with regulated environments or governing bodies is strongly preferred
Expertise in content management and structured authoring, including Oxygen‑based DITA authoring
Proficiency with Adobe FrameMaker and the Adobe Creative Cloud suite (InDesign, Illustrator, Photoshop, Acrobat)
Strong analytical thinking and exceptional attention to detail
Experience managing multiple complex projects with clarity and confidence
Ability to translate interviews, technical data, and hands‑on device interaction into polished, audience‑appropriate content
Self‑motivation, strong communication, and collaborative negotiation skills
Nice to have:
A foundation in medical product labeling and regulatory considerations (preferred)
What we offer:
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service