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Sr. Technical Account Manager

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Comcast Advertising

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Location:
United States , New York

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Category:

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Contract Type:
Not provided

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Salary:

100106.20 - 150159.30 USD / Year

Job Description:

FreeWheel is seeking a highly motivated and detail-oriented Sr. Technical Account Manager to join our FreeWheel Supply team. This role focuses on working with premium publisher partners to manage and optimize relationships within FreeWheel’s supply products, ensuring seamless utilization of our systems and efficient execution of programmatic and IO-based deals.

Job Responsibility:

  • Act as a trusted expert in clients' business objectives for FreeWheel’s supply products
  • Own the execution of strategies pitched and closed by the Supply Strategic Relationship Owner
  • Proactively and reactively troubleshoot issues with deal delivery and performance
  • Focus on tactical strategies to improve setup and performance of existing integrations and deals
  • Monitor existing integrations and product usage to ensure smooth execution
  • Function as a bridge/subject matter expert for internal teams and external publishers
  • Centralize performance feedback, document replicable solutions, and support cross-functional teams with best practices
  • Provide weekly insights into supply performance to premium publisher partners
  • Maintain the continued trust and confidence in FreeWheel’s supply products by delivering white-glove service
  • Contribute to strategic account team meetings
  • Collaborate with Product, Product Commercialization, and Supply Operations
  • Drive weekly account calls and lead office hours
  • Ensure compliance with internal workflows and operational benchmarks while mentoring junior team members
  • Act as a backup for the Strategic Relationship Owner
  • Co-owns commercial relationships with a book of accounts
  • Develops and executes account plans
  • Uses knowledge about FreeWheel product offerings and data-driven insights to come up with joint solutions
  • Leads compelling strategic business reviews
  • Develops trusted relationships with key customer stakeholders
  • Identifies new customer stakeholders to drive expansion opportunities
  • Manages cross-functional teams
  • Serves as a point of escalation for product or customer success issues

Requirements:

  • Bachelor's Degree
  • 5-7 Years of relevant work experience
  • Strong understanding of media activation across direct IO, programmatic, audience and linear DAI environments
  • Excellent communication skills
  • Direct technical troubleshooting experience
  • Ability to analyze and interpret data to make strategic decisions
What we offer:
  • Medical, prescription, vision, and dental insurance
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more
  • Commission under the terms of an applicable plan

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Job Link Share:

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