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Job Responsibility:
Manages and administers on-premise and cloud-based infrastructure services including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness, orchestration and automation and performance monitoring
Scripts, code and development are required to deliver solutions within both cloud and on premise solutions
Responsible for design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment
Leads analysis of use case requirements, designs solutions, and deploys on premise or cloud based infrastructure
Provides expertise in on-premise virtual infrastructure, specifically in clustered high availability environments
Provides assistance in integrating on-premise solutions with cloud solutions
Orchestrates and automates the deployment of solutions hosted on both cloud services and on premise infrastructure
Leads, advises on and completes proactive performance monitoring, analysis, alerting, reporting and tuning, proactive capacity analysis and provision solutions, maintenance activities, including deploying patches and ensuring that firmware and software are up to date, incident and problem analysis, resolution, and follow-up to ensure platform stability
Maintains an interoperability matrix to ensure cross-vendor compatibility
Creates, reviews, and maintains technical documentation, including solution designs and reference guides
Leads discussions of new products and services to enhance the delivery of infrastructure services
engages vendors as appropriate
Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures
Leads, advises on and completes implementation and maintenance activities during business hours, as well as outside of business hours
Provides 24-hour on-call support when scheduled
Serves as a technical escalation point to others serving in on-call roles
Maintains a broad knowledge of technology, equipment, and/or systems
Other duties as assigned
Requirements:
High School diploma or equivalent and 7 years of related experience required
Bachelor's degree preferred
Experience in a higher education or healthcare field preferred
Experience leading a team of Systems Engineers preferred
Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure required
Knowledge of server hardware and storage array networks required
Excellent verbal and written communications skills and exemplary speaking and presentation skills required
Ability to provide on-call support as required required
Ability to perform after-hours and weekend maintenance and implementation activities required
Ability to travel to and from Data Center facilities required
Strong scripting skills preferred
Expertise with server operating systems and orchestration and automation tools preferred
Nice to have:
Strong scripting skills
Expertise with server operating systems and orchestration and automation tools