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Sr Supply Chain Operations Manager

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Arlington ▼

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

84900.00 - 153200.00 USD / Year
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Job Description:

The Sr. Supply Chain Operations Manager at T-Mobile is responsible for leading complex, end-to-end network equipment supply chain operations, integrating forward (planning, inbound logistics, warehousing, staging/kitting, fulfillment, and deployment readiness) and reverse (returns, RMA coordination, repair/refurbishment, redeployment, and disposition) functions. This role owns execution across multiple operational domains and third-party partners supporting network build, upgrade, and maintenance activities. Acting as a senior operational lead, the role independently manages high-impact issues, escalations, and risk mitigation across forward and reverse flows. The Sr. Supply Chain Operations Manager drives sustained improvements in service, cost-to-serve, inventory integrity, and asset utilization, while advancing adoption of systems, tools, and scalable operating practices. Success is measured by reliable network readiness, reduced operational risk, and consistent delivery against SLA, cost, and quality targets.

Job Responsibility:

  • Own execution across one or more aspects of network supply chain operations, ensuring integrated performance across planning, inbound logistics, warehousing, staging/kitting, fulfillment, critical spares readiness, returns, repair/refurbishment, redeployment, and disposition of network equipment
  • Provide senior operational ownership of third-party logistics, repair, and disposition partners
  • govern performance at external facilities, drive SLA adherence, and resolve execution gaps across forward and reverse operations
  • Independently lead resolution of complex, cross-functional operational issues and escalations impacting network readiness, inventory accuracy, cycle time, cost, or service risk
  • drive root-cause analysis and corrective/preventive actions
  • Drive continuous improvement across processes, vendor performance, and cost outcomes
  • lead implementation and stabilization of new or enhanced systems and tools (e.g., WMS/ERP integrations, asset tracking, performance analytics) that improve visibility and control
  • Develop and present operational insights, risks, and improvement outcomes to senior leadership
  • translate performance data into clear recommendations supporting network and supply chain decisions
  • Lead and support short- and long-term initiatives including special projects, onboarding of new suppliers or capabilities, and forward/reverse supply chain transformation efforts aligned to evolving network demand

Requirements:

  • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
  • Acceptable areas of study include Business, Supply Chain, Engineering, Industrial Management or related field
  • 7-10 years - Managing supply chain operations including planning, materials management, and logistics in a large organization
  • 4-7 years - Experience in vendor and third-party logistics management, including negotiation and strategic partnership development
  • 4-7 years - Utilizing data analytics tools for supply chain optimization and presenting insights to executive leadership
  • Vendor Management
  • Strategic Thinking
  • Supply Chain Management
  • Data Analysis
  • Project Management
  • Negotiation
  • Microsoft Excel
  • Leadership
  • Problem Solving
  • Change Management
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Master's/Advanced Degree Business, Supply Chain, or Related Field
  • Certified Supply Chain Professional (CSCP) Certification from APICS
  • Supply Chain Management (CPIM) certification from APICS
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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